cso high

T  h  e   C  h  i  e  f   S  a  l  e  s   O  f  f  i  c  e  r

There are sales to be made and markets to be attacked
 even during lean times. Here is Part II of
ReSELLsion
Sales Professionals!    

In this second entry in this series, we look at more ways to adjust your sales efforts during lean economic times. Some companies in weak markets are having their best seasons ever; others are struggling even in good markets. Here we discuss an approach that must be considered just to stay in the game and it works more often than you may think.
 
In the first installment we discussed two concepts: Increase Your Numbers and Find the Buyers. That edition is available in the Archives (see the link at the bottom of this edition).  
 
Also, I am offering a free DVD to stimulate your thinking. As long as supplies last, as a subscriber to this newsletter you can receive "A Brief History of the Day After Tomorrow"; see the details below.
 
The requests for help in reengineering, restructuring, refocusing and/or otherwise changing the way organizations sell are increasing faster than ever. I'm spending more hours coaching and consulting in this area than ever. So much, in fact, that there is not much time for non-clients. If I'm slow in getting back to you, please be patient. I will put as much information in these updates as possible and I will be producing more frequent updates. Email still remains the best way for us to communicate; clients have my office, mobile and home phone numbers. Meanwhile, here's another idea.
 
This is an exciting, growing time for some companies - yours could be one of them.   
 
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ReSELLsion

 
How to change the way you sell to capitalize on the opportunities in a lean economy 
 
Make Yourself Essential

 

"We're Eliminating the Nonessentials"
 
You are looking for ways to optimize your business right now. You want the fastest and the most effective ways to cut costs while also implementing the strategies to increase your revenues. You and most of your customers have something in common! One of concepts being pushed now is "eliminating the non-essentials". It is a smart way to cut costs as long as only essentials are being cut.
 
If your customer perceives your product or service to be non-essential, prepare to be cut.
 
Existing clients may notify you that they are terminating their business or not renewing contracts. Potential clients may be telling you that your proposal cannot be funded right now, that they need to think about it in terms of priorities, etc. They are only having these conversations with the vendors they believe to be nonessential. They are spending their time trying to negotiate fees and prices with essential vendors. If you're not viewed as necessary they may not have time to talk with you.
 
Become Essential
 
There are two basic approaches for moving into the essential category. Either you help your customer generate or retain revenues or you offset other expenses. In other words, it's time for you to be using your best cost-justification talents.
 
What does your product or service do to help your customers sell? The better your sales team is with Supply Chain Selling, the easier this will be for you. Some ideas include:
 
- Gives them a differentiation over their competitors
- Shortens their sales cycle by giving their customers a reason to buy sooner
- Shortens their sales cycle by doing some of the selling for them
- Increases the likelihood that your customer's customer will be more profitable
- Stimulates vertical sales

 
What cost reduction benefits could your customers and potential customers realize from doing business with you. Here's a hint: lowering your price is not one of them. Some ideas:
 
- Can you offset other sales or marketing expenses?
- Can you offset other manufacturing expenses?
- What is the calculated ROI (qualified and quantified) from doing business with you?
- How can you increase sales or other efficiencies for your clients?

 
Our clients are seeing results from these approaches. They are not easy - selling in a down economy rarely is. Dig deep enough and you'll find some of the best and most creative sales approaches ever. 
 

 
Summary 


Think About Tomorrow - or the Day After Tomorrow
 
Don't do anything now that will come back to haunt you in the future. Remember Chuckism #13: "Once you give something to a customer it is theirs for life." Those of us who have seen these down times before know that the sun will come up tomorrow. Let's don't set ourselves up for "morning after regrets". There are many different ways to respond before we have to cut our prices. 

 
 
May I help?
 
Sometimes an outside set of eyes and ears can help you uncover those non-traditional opportunities that take you off of the non-essential list?

 


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Free DVD

 
 dvd"A Brief History of the Day After Tomorrow"
 
The world is changing so fast that by the time you can prepare for tomorrow, it's already here - or gone. In this fun, challenging and thought-provoking session, Chuck will stimulate your mind and help you think differently about the future - and the present.
 
Forty-five minutes of showing you some of the changes that are coming and how to respond to those changes are yours for the asking. Simply send Chuck your name and mailing address and it will be on its way to you. 
 
Before you chastise me -
 
If it's free, how good could it be?  Yes, I know, if it has value we need to sell it, right? From PLUSH Selling you have learned that your price reflects your value. But don't forget the "H" - Help. The purpose of this DVD is to help you prepare for the future. That's why this one is free.
 
While Supplies Last
 

 
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Hot New Topic
from Chuck Reaves, CSP, CPAE, CSO 
 

 12 Sales Changes You Must Make to Sell in a Recession

 
Sales is a science. If we continue doing what we've been doing, little is going to change. When the game changes, the rules change - baseball bats are not allowed in football (even though that might make the game a little more interesting!).
 
In this highly tailored session, Chuck walks the leadership team, sales and customer service people through the process of modifying your customer contacts to capitalize on a down economy. Using his painless process for customizing your training, Chuck will dig down and help you reengineer your sales efforts and find the business that you want.
 
It is available as a keynote, half or full day session.
 
 
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It's Here! Order Yours Now

 Chuck's Newest Book:
Nano frontThe Nanosecond Salesperson
For us, a minute is just too long!
 
There are thirteen lessons, a Leaders Guide and Sales Handouts you can download for free when you have the book. Use them for in-house sales training.
 
 
CLICK ON THE BOOK TO ORDER
 
Here is an easy-to-read, allegorical book that will give all of your salespeople, sales leaders and other members of your executive staff an update on sales. It will introduce them to:
 
  • Supply Chain Selling,
  • Kaizen for Sales,
  • Real Sales Automation (RSA) and
  • Other new concepts.

It will also reinforce some of the basics of sales, like the importance of pre-call planning.

 
Order yours now!
Just click on the book above.
 
For the Special Edition versions (your logo on the cover, your foreword in the book) go to the book's web site:
 
 
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 Help Is Available!

Give me a day with your sales team and I will help them kick the habit of discounting. 
 
Give me two days with your people and they will begin reversing the damage done from their previous use of discounting. Give me more time and we may revolutionize selling in your industry.
 
If I'm not the right trainer for your team I will help you find the right one. Need help now? I have limited availability some months and may not be able to help you so I will lead you to someone else who can. Like a different approach? Let me help you find the right person for your situation.
 
Whatever you do, seek out the help your organization needs
and do it now.
 
1.800 MR. REAVES (800.677.3283)
 
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at the bottom of this edition
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