Myth header
Greetings! 
 
There are many myths and misperceptions about sales - let's call them Myth-Perceptions. This edition deals with Sales Myth #3, the idea that you cannot have your cake and eat it too.
 
There is also an announcement about my new book - pick up a copy before it goes to the rest of the world; it will give you a jump on your competition.
 
And be sure to check out the "Amazing link" below - you can send it to folks you want to impress or amuse - like customers who are delaying their buying decisions!
 
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"I don't believe in Pegasus, Unicorns or commodities - I've never seen any of them."  - Chuck Reaves
Myth #3
You Can't Have Your Cake and Eat It Too
 
Myth: You Can't Have Your Cake and Eat It Too
cake 
Truth: You can - depending on how you define "cake"
 
What is something that every salesperson gives away on every sale but never loses?
 
The answer is the most valuable asset us sales professionals have, the tool we can use most effectively and that is WORDS. Think about this for a moment...
  • If I give you $1.00, you are a dollar richer and I am a dollar poorer
  • If I give you my car, you have a car and I don't
  • If I give you my words, we both have them 

If you have ever received an email from me or have an autographed copy of one of my books, you know that my motto is, "Teach Others!". It's the way I sign letters, emails, books, pretty much anything. The truth is that we learn by teaching. You cannot lose by teaching others.

The single, most important function of sales is to teach. Words are the tools we use to teach our customers.
 
If that's not true, I'll eat my words!
 
When customers are educated, they make their best decisions. The best decision your customer could make is to buy from you. If they buy from someone else, there is only one explanation: ignorance! We failed to teach them!
 
So what does this have to do with cake? "I ate up every word he said!" Ever heard someone say that? How about, "Feast on knowledge"? Hey, if we gotta' eat something, let's eat cake! And when we eat the cake of knowledge, we don't gain physical weight, only mental weight and we can all use a little more heft in that area.
 

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Who do you teach?
    What do you teach them?
 
Here is the practical how-to...
 
1. Teach your customers
  • Teach them only what they need to know Don't use teaching time to show them how brilliant you are.
  • Use the time to thoroughly answer their questions using terms that are meaningful to them
  • Stay away from jargon
  • There is no need to teach them about the features of your products that are less relevant - or not relevant - to them

2. Teach other salespeople

  • Be a mentor to at least one salesperson every year
  • This will sharpen your skills
  • This will also reveal the bad habits you may have fallen into (ever taught someone how to drive? Bad habits emerged, didn't they?)
  • Develop a habit of learning from and teaching other sales professionals
 

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Teach Others!

Chuck Reaves, CSP, CPAE
SaleSSuiteS 
cas low res
Chuck Reaves, CSP, CPAE
 
 
1.800.MR. REAVES
(800.677.3283)
 
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This is Amazing!

If any of you mathematical geniuses can explain how this works, I will write you up in a future edition of Sales Mythperceptions! Click on the link below: 
 

(If the link above is not working for you, go to http//digicc.com/fido/)

You will see a boy in the bottom right of the image, click on him. There is no cursor when entering numbers, just type them in.
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It's Here!

   The
Nanosecond Salesperson
For us, a minute is just too long
Nano front
 
It's easy to read and it will bring you up to speed quickly on the changes that are happening in sales, including:
  • Real Sales Automation (RSA)
  • Kaizen for Sales
  • Chief Sales Officer (CSO)

In the genre of the "One Minute" books - only faster! - this allegorical account of the activities in a sales office will sound familiar to you. The outcomes of some of those encounters will not be so familiar.

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Online Training Resource

Go to the book's website
 and download a Leader's Guide and Sales Handouts. Use each chapter in the book as a training module - there are more than a dozen of them.
 
Pick up one for yourself and some for your customers - it will help you teach them how to sell more effectively.
 
Just click on the book...
 
Easy-to-carry paperback or get-it-now download
 
(Special edition copies are available for you to give to your customers with your logo on the front cover - ask me for details)