TapRooT® Friends & Experts e-Newsletter
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International Edition
July 13, 2010
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In This Issue
Investigations and Accidents/Lessons Learned
The Building Blocks of a Good Quality Program ... Is It in the Name?
Corporate Homicide - Death in the Workplace
Career Development: Employment Opportunities for Candidates with Root Cause Analysis Training
Wisdom Quote
2010 Summit News: Don't Miss These Weekly Updates!
TapRooT® Around the World
Special 2-Day Courses! Summit Discounts! Wow!
Register for a TapRooT® Course
J.O.K.E. of the Week
Editor's Note: Can You Find 'Someday' on Your Calendar?
Connect With Us ...
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TapRooT® Root Cause Analysis Users and Friend Group (On LinkedIn)

Join Our Mailing List!
President's Question
mark1Where Would You Like a TapRooT® Course in 2011?

I'm preparing our public TapRooT® Course schedule for 2011 and I'd like your help.
If you would like to attend a course or if you have some people to send to a public TapRooT® Course, I'd like to get your ideas about where to hold the training.

2011

So let me know the following by leaving a comment to this article:

1. Where would you like to take the course?

2. What kind of course? (2-Day, 5-Day, Equifactor®)

3. How many people would you plan to send?

Please let me know ASAP and I'll get the plans set for 2011.

Again, here is the link to leave your thoughts on the above questions:

http://www.taproot.com/wordpress/2010/07/06/where-would-you-like-a-taproot%C2%AE-course-in-2011/

Thanks for your input!

Best regards,

Mark

Mark Paradies
President
System Improvements, Inc.

http://www.taproot.com
Investigations and Accidents/Lessons Learned
Accident Implications: How Far-Reaching are the Consequences?  A disaster in one industry can re-open inquiries into accidents that happened a quarter of a century ago, even in other industries (Read more).

UK RAIB Accident Report on Train Collision at Exeter St Davids Station:  (Read report.)

Fatal Tram Pedestrial Accident Investigation is an Interesting Investigation and Good Recommendations:  (Read investigation report.)

The Washington Post Reports: "Since Red Line Crash, Efforts to Improve Metro Safety Have Lost Momentum":  (Read story.)

Joint Coast Guard & MMS Deepwater Horizon Joint Investigation Web Site:  I'm slow to find this site but there's lots of information for anyone who wants to learn from the accident (Read more).

Cost of an Accident: Costs Sometimes Go Far Beyond the Company Involved:  The six month deepwater drilling ban is already hurting the economy around the Gulf of Mexico (Read more).

Root Cause Analysis Report about a Tritium Leak at Vermont Yankee Nuclear Power Plant is Released: 
(View summary and pictures.)

Do Exxon and BP Take Different Approaches to Risk?  A story by Elizabeth Souder of The Dallas Morning News seems to imply as much (Read more).

What is an Accident?  After I started writing about the BP/Transocean Deepwater Horizon accident, I've had several people write me that I should stop using the term accident because it implies there is nothing that can (or could have) been done to stop "an accident" from occurring (Read more).

Are We Blaming BP Rather Than Learning From What Went Wrong?  Most investigators agree that blame makes an accident investigation more difficult. If someone thinks they are going to be blamed (and perhaps fired), they often provide less information than if they were in a non-blame environment (Join ongoing discussion).

CSB Press Release: CSB to Investigate Root Causes of BP Deepwater Horizon Blowout Accident:  Here's a link to the letter by Chairman John Bresland (link).

CNN Reports: Frustrated locals Not Waiting for OK to Stop Oil:  (Read report.)

Houston Chronicle Reports: "Judge blocks offshore drilling ban":
  (Read article.)

Lessons About Safety Culture from the BP Deepwater Horizon Accident that We Can Learn NOW
:  (Join ongoing discussion.)

thumbsupYour opinion counts! Leave your comments to the articles above on our weblog, and when you find that one is particularly helpful, press the "thumbs up" icon so we have a better idea of what information is relevant to you for future e-Newsletters.  Questions?  Contact the Editor at editor@taproot.com.
The Building Blocks of a Good Quality Program ... Is It in the Name?
by Chris Vallee

TQM, TQC, TOC, PDCA, Six Sigma, Lean, Lean Sigma, MBO, 8D ... just to mention a few Quality Programs many in the world of Quality have been exposed to ... but is it the name of or the effectiveness of the process that make a good Quality Improvement Program? Seems like a silly question until you have lived in the world of change.

... "Six Sigma is not the same as TQM"

... "Lean Six Sigma is definitely better than Six Sigma"

... "Is it a Lean Project or a Six Sigma Project?"

(Read article.)

========================================================================
Chris Vallee
Chris Vallee is a Senior Associate at System Improvements.  He invites you to join in the discussion on TapRooT® Root Cause Analysis Users and Friends Group on LinkedIn.  This article is part of a his weekly column on Quality Manufacturing.  
 
Corporate Homicide - Death in the Workplace
DisasterWhen the unthinkable happens will you be ready?  Open this .pdf and see what you can learn before the Summit (view .pdf).

And learn more about a special 2-day course being held in San Antonio, Texas, October 25-26, 2010 presented by our friends and experts in the United Kingdom, Matrix Risk Control:

Special 2-Day Course
Career Development
Employment Opportunities for Candidates with Root Cause Analysis Training

Horsham, PA - Johnson & Johnson - Compliance Specialist, Root Cause Analysis (View opening).

(View more opportunities!)

P.S. Thinking about registering for a course to add to your personal resume?  Our worldwide calendar of public courses can be found at:  http://www.taproot.com/courses.php
Wisdom Quote

"Genius is 1% inspiration and 99% perspiration." ~ Thomas Edison

2010 TapRooT® Summit News
Tie StringDates to Remember

TapRooT® Summit:  October 27-29, 2010
Special 2-Day PreSummit Courses:  October 25-26, 2010
Live Music/Costume Party:  October 27, 2010
TapRooT® 7th Annual Scramble Charity Golf Tournament:  October 29, 2010

The Summit Hotel and Host City are:
The Westin Riverwalk, San Antonio, Texas
Learn more:  http://www.taproot.com/summit.php

What do our attendees say?  (View video.)

Summit

The Summit is just three months away!  Don't miss the important weekly updates in this e-Newsletter.  Check out the following "2010 Summit News" articles in our recently archived e-Newsletters to catch up:

Why We Chose San Antonio as Host City

Which Track is Right for You

Planning your Schedule:  Special Topics NEW This Year!

TapRooT® Around the World
AlbertaAlberta2
2 Day TapRooT® Incident Investigation and Root Cause Analysis Course
Edmonton, Alberta
(View photos.)
Special 2-Day Courses!  Summit Discounts!  Wow!
Many of these exclusive courses are only offered once this year!

October 25 and 26, 2010 mark the dates for our special 2-Day Courses!  This year these exclusive courses taught by our global instructors will be held in San Antonio, Texas.  Schedule for the TapRooT® Summit immediately following a special 2-day course, and save $200 on your registration (Multi-attendee discounts:  3 or more people who register for a special 2-Day Course together save $100 each.  3 or more people who register for the Summit and Special 2-Day Course together save $400 each)!

Choose from this list of Special 2-day Pre-Summit Courses:

A Police Enquiry into a Death in the Work Place - Corporate Responsibility

Improving Your Organization's Safety Culture

2-Day TapRooT® Incident Investigation & Root Cause Analysis Course

(Spanish) 2-Day TapRooT® Incident Investigation & Root Cause Analysis Course 

Special 2-Day Equifactor Equipment Troubleshooting and Root Cause Analysis Course

Advanced Trending Techniques

Advanced TapRooT® Techniques

How to Interview & Gather Evidence

Stopping Human Error

Risk Analysis and Management Best Practices

Hazard Recognition Best Practices

Getting the Most from Your TapRooT® Software

LEARN MORE on our course page:  http://www.taproot.com/courses.php

Limited space is available! 

REGISTER TODAY!
Register for a TapRooT® Course

PUBLIC 2-DAY TAPROOT® INCIDENT INVESTIGATION
AND ROOT CAUSE ANALYSIS COURSE SCHEDULE (Outside of North America)
(View Course Description
)

AUSTRALIA, Adelaide:  July 26-27

AUSTRALIA, Brisbane:  July 22-23 and September 22-23

AUSTRALIA, Kalgoorlie:  September 6-7

AUSTRALIA, Karratha:  October 4-5

AUSTRALIA, Mackay:  August 16-17

AUSTRALIA, Melbourne:  July 19-20 and September 20-21

AUSTRALIA, Perth:  July 15-16 and August 9-10 and September 9-10 and October 7-8

AUSTRALIA, Singleton:  July 28-29 and October 7-8

AUSTRALIA, Sydney:  August 5-6 and September 20-21

BRAZIL, Sao Paulo:  August 4-5

ENGLAND, Birmingham:  October 13-14

INDONESIA, Balikpapan:  October 13-14

INDONESIA, Batam: September 2-3

MALAYSIA, Kuala Lumpur:  August 9-10 and September 29-30

NEW ZEALAND, Christchurch:  August 19-20

SINGAPORE, Singapore:  August 4-5 and August 12-13


PUBLIC 5-DAY TAPROOT® ADVANCED ROOT CAUSE ANALYSIS TEAM LEADER TRAINING SCHEDULE (Outside of North America)
(View Course Description)


SOUTH AFRICA, Johannesburg:  August 23-27

AUSTRALIA,
Brisbane:  August 16-20 and October 18-22

AUSTRALIA, Perth:  August 23-27

AUSTRALIA, Singleton:  August 23-27

CHINA, Hong Kong:  September 6-10

MEXICO, Monterrey:  September 27-October 1

NEW ZEALAND, New Plymouth:  July 29-August 2

SCOTLAND, Aberdeen:  September 20-24


View our worldwide calendar of courses at:

http://www.taproot.com/courses.php

J.O.K.E. of the Week
laugh
Editor's Note:  Can You Find 'Someday' on Your Calendar?
Dear Readers,

As you read in the President's Note, we're already planning public courses for 2011.  But don't put off until tomorrow what you can do today -- register for a TapRooT® course!  A wise person recently told me, "I looked all over my calendar, and I couldn't find 'someday' anywhere!'"

Can you find "someday" on your calendar?  It's not too late for you to train in '10.  Don't get waitlisted as courses fill up -- check out our calendar of worldwide courses and register today!

Best regards,

Barb Phillips

Barbara Phillips
Editor
System Improvements, Inc.
editor@taproot.com
865.539.2139
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The opinions and information contained in this newsletter are provided in the spirit of cooperation
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