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Mitel User Group
eNews for the Mitel User Community

In This Issue
Letter from the President
Time is running out.....
Mitel User Group Board Elections
Special Interest Groups
Mitel's Gartner Survey
Rafic's Tech Tip
What's Happening at Mitel
Quick Links

Letter from the President

 

Mitel Business Partner Conference 2012 and Mitel User Group AGM

 

Registration for the 2012 Mitel Business Partner Conference is now open!

 

Register now at www.mitelbpc.com, using the registration code: Usergroup

 

Mitel's BPC is being held in San Diego, CA June 18-21 and user group members will have full access to keynotes and breakout sessions alongside Mitel VARs and consultants. There are also Mitel User Group exclusive events including: 

  • A hands-on lab showcasing Mitel's latest solutions -
    New Polaris collaboration appliance
     Mitel Unified Communicator Advanced latest release
     New Mitel Collaboration Advanced
  • Sessions on Mitel products, roadmaps and industry trends
  • Breakout sessions in user group track with Mitel product experts and Executives. 

For a full conference agenda and a list of the training offered, visit the website above.

 

I believe the personal attention given to the user group members at this event makes it a valuable trip for you and your respective companies. You will meet and talk with Mitel management, product specialists and your fellow end users.

 

I hope you'll be able to attend.
 

Mitel User Group 2012 Membership Renewal  

Membership Renewal in winding down and the Annual conference is just one of the many "members only" benefits of your Mitel User Group membership. We've held the rates flat this year so membership is still extremely affordable but your benefits continue to grow with the expanded Special Interest Group program, eNews and discussion forum.  Your access to Mitel Online is a valuable tool that no user should live without.  And most important of all; the networking and interaction with your fellow users is priceless.  

Time is running out......

  

Don't lose your membership benefits just because you haven't paid your dues! 

Membership dues were to be received on or before April 1, 2012; if you haven't paid your dues, please get payment in as soon as possible.  If you want to pay by check, please include a copy of the invoice with your check and send it to:
 

Mitel User Group

207 Clover Avenue

Savoy, IL  61874

USA
 

If you questions regarding your dues, contact Diane Arnold at [email protected].

You still have time to renew your membership!  Contact [email protected] for assistance.

Remember, you have to be a paid member to attend the 2012 Mitel BPC!   

 

Mitel User Group Board Elections
 

The Mitel� User Group Board of Directors is now accepting nominations for three positions up for election in 2012. One of the three positions is designated to represent the 5000 user base, so to be nominated for this position the candidate must have equipment that includes 5000 systems.

 

Current board members Diane Arnold, Susan Huck and Mathew Cherian will be seeking re-election for the three positions along with new candidates.

 

Elections will take place at the 2012 Annual General Meeting (AGM). All nominations must be received by May 1st in order to have a bio created for the voting members. Nominations will also be accepted during the AGM and may be accompanied by a brief oral bio at the time of the vote.

Board members serve for four-year terms. Duties include:

 Attend the yearly AGM

 Attend the yearly planning meeting

(Board members' expenses to both meetings are paid by the organization)

 Monthly conference calls

 Serve on Board subcommittee(s)

 Other duties as needed

If you would like to be nominated, please send an email with a brief background to 
 
Jason Spainhour by May 14, 2012.

The Annual General Meeting will be held in conjunction with the
Mitel Business Partner Conference, June 18
- 21, 2012 in San Diego, CA.

Special Interest Groups (SIG) 


SIG calls are held on the second Wednesday of each month at 2:00PM EST.  Each call will be covering a different topic and normally includes a presentation from Mitel product managers followed by a question and answer session.  We continue to receive lots of great feedback from our members on the value of these monthly calls.

 

Here's the schedule for the next two calls:

   

     Date

                  Topic      Speaker
 5/9/2012

    

   Mitel Applications Suite 4.0  
   Brooks              Riendeau  
6/13/2012

       

SIP Troubleshooting and Debugging      

  Anshu Prasad

 

Click on the SIG topic to register for the call.

 

If you have a suggestion for a future SIG topic click

here to email us your idea.

 

Wish you could go back and listen to a previous SIG call?  Now you can!  Click here to visit the SIG Call Archive on MOL.

 

 

Mitel's Gartner Survey


Mitel wishes to express their sincere thanks and appreciation to the Mitel User Group members who agreed to participate in the Gartner Study.  The feedback received in the survey will be very valuable to Mitel.  Mitel will be presenting the results at the 2012 Mitel Business Partner Conference.

 

Rafic's Tech Tip


 
Did You Know that...

 

In the release 4.1.22 UCA client you can program the feature key/button on the desktop set through the UC client under "My Account" 

 

In order to do that, Make sure the desktop phone has PC connectivity enabled.
Select your desktop phone. You will get option "Connect"
Put in the ip address of desktop phone and password, click connect.
After connection established, you can see the available personal keys on the desktop phone and program it.
When you program the speed call key, the MCD support # or * in the speed call string. But this version UCA doesn't support them. The workaround will be to program the speed call key from the ESM or directly on the phone by pressing the superkey.
The UC client call window does support # or *. You can dial a speed call string with # or *.

 

What's Happening at Mitel

  

Tell Us Your Story Video Contest
Mitel is pleased to announce an exciting new contest - and we need your help to make it a success.

 
Mitel is offering one lucky customer the opportunity to win a free trip to Mitel Business Partner Conference 2012 at the Manchester Grand Hyatt in San Diego, California, June 19 - 21, 2012. The winning customer will also receive an exclusive hot air balloon ride, where they will experience spectacular views of San Diego and the surrounding area.
 
View the Official Contest Rules for more details. 

 
 

Business Partner Conference
 
Register for Mitel's Business Partner Conference (BPC). It will be held June 19 - 21 at the Manchester Hyatt in San Diego, CA. All activities at BPC are designed to stimulate and propel your business. BPC attendees will be the first to see our upcoming products and programs, meet one-on-one with experts, and gain the strategy and leadership that will drive a solid path to success. Click here for more information.

BlackBerry World
 
BlackBerry World will be held May 1 - 3 in Orlando, Florida. Mitel will have a booth on the exhibition floor as well as a presentation of our Mitel - BlackBerry joint solutions. There will be approximately 6,000 attendees at this event. If you're attending, we encourage you to stop by.  

 

Interop
Interop will be held May 8 - 10 at the Mandalay Bay Hotel in Las Vegas, NV. Mitel is exhibiting at booth 2142 and will showcase a number of industry leading products and solutions in UCC, Virtualization, Mobility, and Contact Center as well as the Mitel NetSolutions portfolio. Stop by our booth for demos, videos, customer testimonials, access to subject matter experts, and insight into Mitel's vision and roadmap. If you're interested in attending,
register today.
 
 

VMware Partner Exchange (PEX): Riding the partnership wave with the leader in virtualization helped Mitel secure over 18 media stories at PEX in Las Vegas, with a focus on Mitel's virtual solution with Contact Center integration into VMware View. Both days of keynotes by VMware saw mention of Mitel from VMware executives addressing an audience of over 10,000 people. We knew something was going on when we'd get a rush of visitors after each keynote. We continue to see great support from VMware, as exemplified in this latest blog posting http://bit.ly/xHaf9E.
 

Renato Mariani and Stephen Brown at Enterprise Connect 2012
Listen to the
podcast interview of Doug Green, Publisher of Telecom Reseller, as he speaks with Mitel's Renato Mariani, VP of Field Marketing - North America, and Stephen Brown, VP of Field Business Development - North America, about the new Mitel Applications Suite.
 

New UCC Product Brochures and Information
We've added lots of new features and functionality to our UCC products. Visit the 
UCC page on MOL to download the new PDFs and learn about the solution enhancements. 
 

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Board of Directors
Mitel User Group