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Greetings!
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Bev Rosen, MSW, MBA
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How quickly we label an employee with poor performance and how easy we look for quick fixes - like disciplinary action, or sending them to a training course or moving him into a new role?
Many individual members of your team may be performing less than you'd hoped. But do you ever ask what's causing the performance issue and get to the root of the problem? We need to diagnose poor performance, but before you can fix it, you need to understand its cause.
Performance is both a function of ability and motivation. Changes Ability is the person's aptitude, as well as the training and resources supplied by the organization. Motivation is the product of desire and commitment.
This month we will discuss Dealing with Low Ability or Low Motivation and what is responsible for Poor Performance.
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If you believe an employee is not making enough of an effort, you'll likely put pressure on him or her to perform. But if the real issue is ability, then increased pressure may only make the problem worse. 
