WorkWonders
WorkWonders Newsletter
     Making your relationships at work, work 

November, 2012
In This Issue
The Importance of Workplace Values
Recommended Reading
Related Training Programs
Past Learning Events
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Greetings!
Bev Rosen, 2012
Bev Rosen, MSW, MBA

I have been consulting with an organization where the new senior management wants to change their workplace culture. What does this mean - they really want to instill, motivate and inspire certain workplace values in their daily dealing with each other. They want their employees to treat each other with respect, support and honesty. Yet their long term senior management does everything possible to undercut these values - like publicly humiliating and belittling the work of employees. 

 

Can they reach top productivity and inter-team performance this way? While we talk about company mission and vision, that kind of talk is at the 30,000 feet level. How is that operationalized in the day to day structure, functioning and processes at your workplace? Have you ever explored what the values of your staff and leaders are and what they want them to be? 

 

My experience is that the younger worker generations often embrace values and belittle that their bosses never listen. For example, 78% of employees leave because of their bosses and 83% of bullies at workplaces are bosses. Have you ever integrated your workplace values into your hiring process to making sure that the core values of your new recruit match those core values of his new team? If not, this divide is going to cause infighting and bad feelings within the group. Another client of mine has their posted value of Workplace Civility all around their workplace - but when we did a workshop on workplace civility, none of the participants felt that their managers treated them with civility.

The Importance of Workplace Values

An organization's workplace values should be the guiding principles that are most important to the way people work. Employees use these deeply held principles to choose between right and wrong ways of working, how they treat each other and their clients, and how they make important decisions. If you had a meeting and asked what core values do we abide by in our company and what values would you like to see us embrace, what do you think would be said and by whom? Some examples of workplace values include:

 

Being accountable; Making a difference; Focusing on detail; Delivering quality; Being completely honest; Keeping promises; Being reliable; Being positive; Meeting deadlines; Helping others; Being a great team member; Respecting company policy and rules and others; Showing tolerance.

 

Your organization's workplace values set the tone for your company's culture and they identify what your organization, as a whole,  cares about. It's important that your people's values align with these. When this happens, people understand one another, everyone does the right things for the right reasons, and this common purpose and understanding helps people build great working relationships.

 

When values are out of alignment, people work towards different goals, with different intentions and with different outcomes. This can damage work relationships, job productivity, job satisfaction and creative potential. For example, does meeting a project deadline take priority over delivering exceptional work? Read more...

Recommended Reading 


Related Training Programs

  • "Personal and Professional Ethics: Dealing with Ethical Dilemmas in the Workplace"
  • "Peoplemap - Enhancing Workplace Communications and Interpersonal Relationships"
  • "Resuscitate Your Team: Curing the Negativity Virus"

      
Past Learning Events

Bev's sample trainings in November  

  • "Tough Conversations - How to Deal with Uncomfortable Workplace Situations"  ~ for a non-profit company 
  • "Growing Through Change" ~ for an International Bank

To discuss these or  other workplace/workforce challenges, contact me, Bev Rosen, President of WorkWonders for your free 30 minutes consultation.  

 

Please call (410) 583-1847

E-mail bevrosen@workwondersnow.com or visit www.workwondersnow.com.

 

Sincerely,
Bev's Signature
Bev Rosen, MSW, MBA
WorkWonders
 
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