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Online retail sales in the United States totaled $142.5 billion in 2011, and represented about 8% of all retail sales. That number will continue to grow as more and more businesses move away from brick-and-mortar storefronts and on to the web. Forrester Research estimates that the online retail industry in the United States alone will be worth $279 billion by 2015. Read Entire Article
 
Say what you will about iPad use in retail and restaurants, but it's generated some buzz. Buzz on which you can capitalize. Read Entire Article
 
Dear Mr. Goldberg,
I have always thought of myself as a good leader and as someone who treats my employees well. I was flexible in regard to hours, time off and I always did my best to accommodate the staff. Recently one of our employees left and filed a claim with the Department of Labor alleging I failed to pay overtime. Since I did not require timesheets, there are no records of the hours worked. I always paid everyone for forty hours. The employee kept his own records and alleges thousands of dollars in unpaid overtime payments. How do I defend the charge?
 - No Good Deed Goes Unpunished!
Read Goldberg's Response
 
For some companies, the subject of performance reviews is such an arduous process that they simply stop doing it. I've had many a reseller tell me that they believe it's a waste of time. "All the employee wants to know is how much of a raise they are going to get. They aren't interested in having their performance reviewed." So, how do you turn the review process into the productive management tool that it should be? Read Jim's Response
 
More News

RSPA Surpasses 1,000 Members  

RSPA recently surpassed 1,000 company members, signifying over 160% growth since 2007. These company members represent thousands of retail technology professionals. Click Here to read more.

CSRA Endorses RSPA Certification   

RSPA and The Council of State Restaurant Associations (CSRA) recently announced a Collaboration program to benefit each association's respective memberships and the CSRA's endorsement of RSPA's Industry Certification Program. Click Here to read more.

Featured Blog:
Part of the Problem or Part of the Solution?
 
  

"This is just a personal observation on the entire payment processing data security issue aka: "PCI". It's been six years since this issue has been on our radar screens. During that time the PCI Security Standards Council has issued two versions of security standards and data breaches persist with both small merchants and national chains with large IT staffs." Click Here to read post.
 
RSPA Education Spotlight
RSPA Webinar
Industry Update (RetailNOW Rewind)
WED | NOVEMBER 7TH | 2:00EDT
Always a favorite at RetailNOW, Goldberg will share how to cope with today's legal challenges and prepare you for what might be coming.
Register Now | Click Here for More Upcoming Education
 
Recently Certified
Action Systems, Inc.
Armagh POS Solutions
E-Pay Commerce, LLC 
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INSPIRE 2013 - Register NOW
Registration is now open! INSPIRE 2013 will be held January 20-23 in Curacao. Visit GoRSPA.org/INSPIRE and secure your place now as space is limited. Deadline to register is Dec. 14, 2012.

 

 

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Click here to meet the Keynote Speaker for INSPIRE 2013, Tom Bouwer.
New Member Spotlight  

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www.Advannova.com

 

Click here to meet this new member.

Places to Be

October 22nd - 23rd

Aldelo Dealer Conference 
Las Vegas, NV

 

October 29th - 31st

Business Optimization Summit
New York, NY

 

October 30th - 31st

ISC East | New York, NY

 

January 20th - 23rd

INSPIRE 2013 | Curacao

 

 

 

Industry News

NRA Announces Opposition to Proposed Swipe Fee Settlement

 

Omniterm Certified with Datacap

 

SaaSMAX Expands Cloud App Distribution Platform

 

Seamark International Announces the Launch of the SafeGuard™ X-Frame

 

 
 

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