HMI requires each Member to complete this program in order to qualify for deployments during the 2013 storm season. HMI had roughly 1/3 of its Members complete the program, including two of the largest tree care companies in the country. Collectively this provides HMI with access to potentially hundreds of fully credentialed tree crews with vast experience handling emergency tree removals on residential properties. HMI easily surpassed its goal of doubling its deployment capacity compared with 2012.
Key components of HMI Deployment Certification:
1. Service level expectations
2. Best pricing practices
3. Optimizing communications and updates on work flow status
4. Documentation requirements
5. Compliance with local regulations and taxes
6. Understanding FEMA rules and requirements
HMI's deployment program is designed to maximize its emergency response resources and ensure high professional standards and superior customer service. HMI has access to 2,500 tree crews across the country and has deployed for insurance carriers multiple times in CAT events.