News From LBD

May 2013 Volume 5 Issue 5



There is a story told about a young man looking for a place where he and his family could settle down. As he approached the outskirts of a small town he encountered an elderly man and asked him, "What kind of people live in this town?"


"What kind of people lived in the last place you lived?" the old man responded.


"They were selfish and unfriendly, we hated it," replied the young man.


"You will find the same thing here in our town," answered the old man.  


A few days later another young traveler approached the same town and asked the same old man,"What kind
 of people live in this town?"


Again the old man replied, "What kind of people lived in the town you came from?"  


"They were honest, sincere and friendly. We were sad to leave," was the reply.


"Then you will find the same type of people here. Welcome to our town," said the old man.


To a significant degree, your attitudes create the world you see. If you think other people (employees, coworkers, neighbors, family, etc.) are basically lazy, unmotivated and untrustworthy, they'll no doubt prove you right. However, if you expect the best from other people because they possess an inherent worth, dignity and potential, they will usually rise to meet your expectations. It's all about attitude!


What Leaders are Reading   

The Power of Habit: Why We Do What We Do in LIfe and Business by Charles Duhigg --

A very interesting and useful report on how and why humans form habits. The business examples include Starbucks' employee training and their "LATTE" method for handling customer complaints as well as the Alcoa's recovery under the leadership of CEO Paul O'Neill, among others. Learn about the scientific discoveries that explain why habits exist and how they can be changed. With penetrating intelligence and an ability to distill vast amounts of information into engrossing narratives, Duhigg brings to life a whole new understanding of human nature and its potential for transformation.

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 Leadership Tip of The Month  


Building Success Attitudes and Habits  


What did you do the first hour or so after you awoke today? Was it the same as yesterday, the day before and the day before that?

There is considerable truth to the expression, "We are creatures of habit."


  Attitudes are also habits of thought that govern the way we relate to people and situations. 

What we think about a situation will determine our attitude toward it, which prompts us to act in a certain way.     

Some habits are good, some bad. Positive attitudes and habits drive positive results.


So how do we build positive habits to drive positive results?    

 You must exchange a counterproductive habit for a new one.

  • List the reasons why the habit is counterproductive. 
  • Determine what satisfaction this habit gives you.
  • Replace the old habit with a new and more effective habit that offers you greater satisfaction.
  • List the new benefits you expect and will enjoy from this change.
Changing a habit can only be accomplished if you  enjoy the results.


To learn how, contact LBD.  

John Branstad

John Branstad
Quote of the Month
"I never saw a pessimistic general win a battle."
E. E. Cummings
John Branstad