Listening is a key communication and empathy skill. It is a skill that can be developed. Here are some tips to becoming an active listener:
Take Time to Listen.
Concentrate, listen with both ears. You may just learn something.
You can't listen when your mouth is moving.
Listen with a purpose. Maintain eye contact.
Listen with an Open Mind.
An open mind is healthy and creates a sense of rapport.
Listen for Emotions.
90% of all communication is non verbal.
Listen for Retention.
Occasionally summarize what you are hearing and verbalize it back to the speaker. It is appreciated and helps you retain your thoughts.
To learn how, contact LBD.