ARE YOU A SANTA OR A SCROOGE??
It's the most wonderful time of the year!?
As retailers, things get very hectic around the holidays.
We have staff wanting time off, vendors making their final push, delivery days screwed up, final invoices for year end, audits, wine clubs, and oh yes, customers!
Oh those customers!
When you can finally leave, it's not to go home, it's off to Christmas parties, scouts, shopping, church obligations, baking, hanging Christmas lights, and to all your children's' concerts.
When you finally get to sit down, you find your Griswold family Christmas tree dried up and finally the straw that breaks the camel's back...you find your wife," the Christmas Queen", crying again as she watches another Christmas show on the Hallmark channel.
You now know there is no way she is going to let you watch the game!
Ba Humbug!
However, the Santa in us knows we have to find the magic of the season to keep our sanity.
Those customers don't care that we have a million things going because they are as stressed as we are.
The Santa in us knows we can help their stress by offering great customer service at a competitive price.
They stopped in their local liquor store because they know you can help with the perfect gift or wine for that special occasion.
By us having a positive attitude and great smile, we can help make a person's day and gain a valuable customer.
So if you feel like a scrooge, stop and take a break.
Grab a cup of coffee, take cookies to your elderly neighbor, drive around and look at Christmas lights, buy a gift to donate, or sit and think about all the good things our stores do for our cities.
Now if you are at our house and feeling a little overwhelmed, we just watched the Griswold's Christmas Vacation for laughs.
Hey at least it's not the Hallmark channel.
Merry Christmas!
Bill Ludwig
Paynesville