Minnesota Municipal Beverage Association Newsletter
(March 17, 2013 - March 23, 2013)
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As I See It...

Spring      

I am writing this article on the eve of the first day of spring and the weather gods say it will be the coldest first day of spring since 1965.

  

There are many things in our lives that we have control over but weather is not one of them. If you're from Minnesota the only way to control the weather is to move or at least get away from it for a week or two by heading someplace warmer.


As I sit and relate this to work I realize that there are many more things that I have control over vs not having control and it's how I handle/manage both of these issues that define me as a manager.

 

Here are some things in my control at work:

  

* Proper outdoor signage- If customers can't find me, how can I expect the operation to generate revenue for the city?

  

* Clean and well maintained store- If my store is dirty and tired looking, why would anyone want to shop there?

  

* Consistent and competitive pricing- Make sure you have a strategy. If you don't your customers will be confused and will look to shop elsewhere.

  

* A well trained staff- I want to give our customers a reason to come back, not just because we're convenient.

 

* Do our customers know where our profits go? - Letting customers know that our profits benefits our community is a strong reason for people to continue shopping with us.

 

* Connecting with customers- Using Facebook and Twitter are free. Do I have a website? Do I advertise? Am I involved in the community and community events?

 

* Is the liquor operation profitable?- Do I need to raise prices? Is my inventory too high? Do I have too many full time staff? Do I need to adjust hours of operation? Am I using my POS system to help me do my job better?

 

Here are some things out of my control at work:

 

* Part-time staff showing up for work- I hope every day that I have a full staff for the stores. What's in my control is how I handle the situation if someone doesn't show up.

 

* Vendor consolidation- Totally out of my control. What I can control is how I choose to work with vendors and adapting to the changes that lie ahead and letting vendors know if there is something I don't like.

 

* Price increases- I wish products didn't go up in price, but I can make sure that I'm not losing money if they do.

 

* Customer Theft- I cannot control if people want to steal, but I can limit their opportunities by having a well laid out store and having a staff that is attentive to our customers when they are in our store.

 

* Internal theft- Again, if an employee wants to steal, they will, but I can have policies and procedures in place to limit the opportunities and if it happens, how I handle it is in my control.

 

* Happiness- Oh how I wish I could make people happy. I have control over my own happiness but not others. I believe being positive and cheerful goes a long way in setting the tone and that I can control.

 

* WEATHER- Almost forgot. Floods, tornados, blizzards, cold and heat to name a few. If I could control the weather I wouldn't be writing this article right now and it would be 70 and sunny and I'd be fishing. When it comes to weather we just deal with it.

 

Bottom Line, the things I can control is where I need to focus a good amount of my energy to make our operations successful and continuing to shorten the list of things out of my control.

 

I hope you all have great success this year. Happy spring whenever it decides to show up!

 

Steve Grausam

Edina Liquor             

 

 
Email Scam 
Robber 4  
My goodness, even the MMBA office is receiving this year's email scam.... 
  
Hello,I will like to order these item from store below:
  
1,Ace Of Spades Champagne Rose 750ML.......1case 2,Louis Roederer Cristal :: 2004 :: 750 ML.....1case 3,Dom Pérignon (wine) .....1case
  
and let me have the price cost and shipping charges to texas and let me know if the company credit card account(MasterCard,Visa Card, Discovery Card)is okay by you for the Prepaid payment.
  
Regards,
Cathy
Profits Up at Farmington Liquor 
  

By Michelle Leonard, The Farmington Independent

 

Lower rent payments are credited with much of the nearly $174,000 in net profit increase the Farmington Liquor Stores experienced in 2012. Farmington officials hope to see more growth in sales in 2013, too.

 

Liquor sales were up by nearly $200,000 over 2011's sales, according to city administrator David McKnight.

 

The jump in sales and profits has the Farmington City Council considering options they didn't necessarily have before - what to do with the profits. For years, the city has reallocated a portion of the profits into parks and recreation offerings like the outdoor pool, the Schmitz-Maki Ice Arena and the Rambling River Center.

 

Council members plan to continue doing so. At a workshop Monday, council member Christy Jo Fogarty said being able to tell residents where the funds go is one of her justifications for the city staying in the municipal liquor business.

 

"I love that it goes to parks and recreation programming," Fogarty said.

Now, McKnight has a plan to get the liquor stores into a more stable financial position, help defray costs for other departments and plan for the future, all at once.

 

Sales increases

 

The liquor stores were struggling two years ago. Sales were around $4.285 million, but the net profit was only $17,935 at the end of the year - just .4 percent of sales. The industry average for net profit was 6.5 percent.

 

Sales dropped to $4.197 million in 2011, but the city was able to reap a profit of nearly $108,000, thanks, in part to downsizing a store on Pilot Knob Road and renegotiating the rental contract.

 

The city's downtown liquor store sales and profits jumped in 2012. McKnight credits both a lower rental rate for the store and the increased traffic from Family Fresh Market, which shares the same parking lot.

 

With all of those factors, 2012 sales hit $4.397 million, and the net profit jumped to $281,542. The increase put the net profit percentage at 6.4 percent.

 

Goals

 

McKnight worked with finance director Robin Hanson and new liquor operations manager Blair Peterson to set some fundamental goals for the liquor funds, and to come up with a recommendation for the future.

 

The goals are to maintain a gross profit of 25 percent - which the city was able to do in 2012 - and to meet the 6.5 percent net profit percentage of sales.

 

The trio proposed creating four "pots" in the liquor fund. The first pot will be for operations. In 2012, the liquor stores had a cash balance of $260,000, but McKnight would like to increase that cash balance to $300,000 and create some stability in the operating fund first and foremost.

 

Pot two would be for operational transfers, which would allocate an annual transfer of $50,000 to the general fund.

 

The third pot would mean setting aside some funding for future capital needs or, if sales dictate, someday acquiring land for and constructing a city-owned liquor store.

 

The fourth pot would be for community transfers - the funds that go to parks and recreation. Those transfers could also be used to help fund extras for the police or fire departments, under the proposal.

 

Council members liked the plan presented this week. Peterson will be at the upcoming city council meeting on to give a full report of last year's activity, and talk more about his plans for the future of Farmington's liquor stores.

  
Audubon Job Opportunity 
Jobs  

The City of Audubon is now accepting applications for a Liquor Store Manager.

 

This individual is responsible for the overseeing of all operations of a municipal on-sale/off-sale liquor store, including, but not limited to, inventory control, buying, pricing, staffing, budgeting, merchandising, building maintenance, marketing, event planning, and reporting sales and operations of the store. 

 

Desired qualifications include three years management experience in liquor sales or retail sales, three years retail sales experience, experience in retail pricing methods and inventory control, bartender experience, experience in retail sales promotion marketing, proficiency with office equipment and computerized cashiering system.

 

Must be able to work various hours, including weekends and holidays.

 

Salary DOQ.

 

Submit cover letter, resume, and completed application to City of Audubon, Attention City Clerk/Treasurer, 357 4th Street, PO Box 263, Audubon, MN 56511 or cityofaudubon@loretel.net

 

Resumes will be accepted until 4:30 p.m., April 5th, 2013.

 

Job description and application are available at www.audubonmn.govoffice2.com or 357 4th Street, Audubon, MN 56511.

 

Audubon is an Equal Opportunity Employer.

Future Dates to Remember!!

2013 MMBA Annual Conference

 

May 18 - 21, 2013

Arrowwood Resort

 

Click Here for More Information

Ask A Director

Gary Buysse
Rogers
763-428-0163

Cathy Pletta
Kasson
507-634-7618
  
Vicki Segerstrom
Milaca
320-983-6255
  
Brian Hachey
Stacy
651-462-2727

Nancy Drumsta
Delano
763-972-0578

Lara Smetana
Pine City
320-629-2020

Michael Friesen
Hawley
218-483-4747

Tom Agnes
Brooklyn Center
763-381-2349

Steve Grausam
Edina
952-903-5732

Toni Buchite
50 Lakes
218-763-2035

Brenda Visnovec
Lakeville 
952-985-4901
 
Bridgitte Konrad
North Branch
651-674-8113
  
Shelly Dillon
Callaway
218-375-4691
  
Karissa Kurth
Buffalo Lake
320-833-2321
 
Paul Kaspszak
MMBA
763-572-0222
1-866-938-3925

 
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Here's an Idea

Idea 

Put the Item in Their Hand

 

You can increase your sales by 16% if, when showing an item to a customer, you put the item in their hand.

 

 

A Man Loaned His Wife His New Cadillac...
Husband & Wife 
A man loaned his wife his new Cadillac for her night out with the girls.  
 
 When his wife came home later that evening, she was a littleflustered. The husband asked, "How did it go?"
 
 The wife answered, "Do you want the good news or the bad news?" 
"I'll take the good news first" said the husband.
  "Well," the wife said, "the airbags definitely work!"  
 
To lead means we take responsibility for those who choose to follow.
  
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