We are pleased to announce enhanced security for online banking.  Beginning in mid-December, your online banking experience will include a new security service, which will further help protect you from identity theft.

The major change you will notice is that the Challenge Question will be replaced with a phone-delivered One-Time Password (OTP) to better protect you from credential theft.

In addition, User ID and Password requirements are being modified for easier online access.  New requirements are as follows:

• User Name - minimum of six characters - alpha or numeric
• Password - minimum eight characters - must include 1 alpha, 1 numeric, and 1 special character
• Bad login attempts - Three (before account is blocked)
• Password Expiration - 120 days

Once this new security service takes effect, you will be prompted to enroll your phone number for use in delivering the One-Time Password for each computer you use to access online banking.

In the future, you will use the One-Time Password feature instead of answering Challenge Questions.

In addition to these enhanced security features, you will also notice new enhancements to the look and navigation your Online Banking.

Click here for Frequently Asked Questions
 
Thank you for your continued business.