A winning formula
Fostering a culture of continuous improvement  
A supportive and collaborative culture is a foundation to providing patients with exceptional care.
At North York General Hospital there is a general understanding that putting patients first sometimes means going beyond the scope of a job description. This attitude towards patient care is possible because the corporate culture within the hospital is one which supports employees to continually grow, learn and maintain the passion they have for their role in health care.

"A supportive and collaborative culture is a foundation to providing patients with exceptional care," says Gabrielle Bochynek, Vice President, People Services and Organizational Development. "We are constantly questioning the status quo to drive improvement."

Profile: Rita Reynolds, Chief Privacy Officer
Chief Privacy Officer Rita Reynolds leads and ensures the protection of patient  personal health information at North York General Hospital.
Protecting patient privacy is the responsibility of every physician, staff and volunteer at North York General Hospital, something we take very seriously. Leading and ensuring the protection of all our patients' personal health information is Rita Reynolds, Chief Privacy Officer.
 
 

Translating knowledge into practice
New research chair answers challenge 
Monika Kastner is the new Research Chair in Knowledge Translation and Implementation at North York General Hospital.
Many research institutions face the challenge of translating knowledge from an insight or discovery into practice.
It's a challenge many research institutions face: once an insight or discovery has been made, how can this knowledge be translated effectively into practice? 

"There is so much important work in health care research that is underutilized simply because we do not have adequate processes and channels for dissemination and implementation," says Monika Kastner, the new Research Chair in Knowledge Translation and Implementation at North York General Hospital. "I'm interested in bridging that gap to help enhance services and products for patients and families."
Program helps children and teens manage diabetes
One of the biggest fears for parents with children or teens with diabetes is that they may not be able to lead a normal life and fit in with their classmates.
One of the biggest fears parents of children with diabetes have is that their child may not be able to lead a normal life and fit in with classmates.
 
North York General Hospital's Child and Teen Diabetes Education Program empowers kids to be kids and to lead a normal life.
 
 

   MRI: Go behind the scenes
MRI scan at North York General Hospital
In this short video, come behind the scenes in our Volunteer Services Centre for Medical Imaging and learn a few facts about getting an MRI and what our technologists looks for to ensure a good scan.

 
How to be involved in your care
At North York General Hospital, safety is a top priority, and our patients and their families play an important role as well.
Safety is a top priority at North York General Hospital and our patients and their families play an important role as well.

Patient and family advisors partnered with us in the development of a brochure that provides simple advice and basic tips on hospital safety. Your voice matters so speak up!

Events
Join us on April 7 at Markham Stouffville Hospital for our third annual InnovationEx, an exposition of innovations and ideas. Learn more

The Pulse is a publication of the Corporate Communications and Public Affairs Department at North York General Hospital. Learn more or subscribe