Coach's Corner

by Fred Albrecht

CPSIA - Consumer Products Safety Improvement Act - How Does it Affect you every day in the field? I know you have all heard of the act, we have held webinars and seminars, but how does it impact you in the field? What can you do to protect you, us and your client? In the last few months this subject has come up in "real life" situations so I thought I would take a moment in this Coach's corner to tell you two stories, both having to do with your peers dealing with the question of "compliance".

Chan Williams- Chan had sold several customers a product he found overseas that would work perfectly for their annual meetings. One morning, he received the following email:

Subject: This looks like our stool!
Folding stool recalled.
http://wemakeitsafer.com/Kennedy-Home-Collection-Folding-Step-Stools-Recall-422012-978565#injuries_section

As you can imagine, this would ruin anyone's day, month or year.

RESOLUTION: After recovering from the shock, Chan referred the complaint to me and to our trusted supplier, Phenix Direct, our preferred importer. The first thing I did was to check out the recall which was very specific to that supplier and that item. Then I checked the sample of the product we had in our showroom and learned it was not identified as the sample. However, how do you convince the "CUSTOMER" who truly was looking for an answer and indicated he could not use the stools due to the recalls.

Stuart was able to provide us with the actual test done on those specific stools we sold the client. We provided the technical result and assured the client our stools had passed every weight and safety test and were compliant with the American Manufacturing Standards. Check out a copy of the report that Stuart provided with complete details.

***********************************
Stuart McLelland
Phenix Direct, LLC
Ph  7707555577
smclelland@phenixdirect.com
***********************************

Chan prepared an email with all of the test results. He was able to show the customer why he was the right choice for their project as we provided a quality product from a reliable supplier. Yes, Chan could have shopped this item and found a lower price but he chose to avoid the "temptation" to make an extra 50 cents and use one of our preferred suppliers who follows the guidelines and did not choose to cut corners and avoid the expense of testing our shipment.

Cathy Rossner: Cathy was working on a project for a bag for one of her large customers. She asked all of our reps for a suggestion on a resource for the order and came up with two very reliable sources. Once however, suggested she check on the "social" compliance for the competing item as he noticed it was "Made in Pakistan" - notorious for extremely poor working conditions for employees. Concerned, she asked my opinion. I immediately went to the supplier who happens to be Vitronic and asked them for their social compliance on that specific product as well as to support the clam that it is 85% recycled material.

Vitronic was able to provide us with extensive documentation supporting their claims and proof that the factory passed all social and safety compliance testing standards. Now Cathy has two options, first was from a reliable importer, Peter Poon and the second from Vitronic.

Rory Campbell                
Vitronic Promotional Group
Regional Sales Manager
p: 513.407.2717
e:Roryc@vitronicpromotional.com
w: www.vitronicpromotional.com

Peter Poon & Overseas Associates LLC
L.A. Office: 6051 Hedgewall Drive Westlake Village, CA 91362
tel: 818.879.1007 efax: 801.655.9971
mobile: 310.993.3981  skype: poonhome7666
website: www.poonworld.com
alternate email: ppoonimport@gmail.com


Moral of the Stories: Both Cathy and Chan as you know are among our leading sales producers and profit leaders every month and every year. Yet they know the value of using the most reliable suppliers and more often than not only use our "Preferred Suppliers" for their major projects. This is the BEST way you can protect yourself, us and your customer from compliance issues. Our best suppliers will have compliance reports available on each product or factory they buy from, available for the asking. Norwood for example has documentation available on their website.

Dream Big, Plan and Execute Even Bigger,

Fred



Proforma District Launch 2014

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Which Wolf do you feed?
 As you know, the Wolf is the symbol of our "President's Club."
 Our members, like the Wolf, channels the cooperation of the pack, funnels the drive of the Wolf and together are both fearless and feared by our competition.


Campaign Updates


Attached is this week's Albrecht Advantage Support Center update featuring the July Sales Automation and the 2014 Marketing Calendar.

Please click on the image for a full size PDF with links to the website information pages.

 


ESP Tips from Christine Hess

Are you getting the most out of ESP? Click on this PDF for some great tips and techniques for using ESP to the fullest for your product searches.


  
Using Inventive Decorating to Drive Apparel Sales
In the apparel world today, the "same old, same old" decoration methods and locations can be, well, old. Left chest embroidery, right bicep embroidery ...;

But, it doesn't have to be that way. You can present your customer with fantastic apparel decorated in a simple yet very impactful way, setting yourself apart from the competition.

But you shouldn't construe the notion of simplicity - in this case, a single decoration location - as lacking impact. A sophisticated decorative technique in a single location on a stylish garment can be extremely powerful.

Delivering high impact is what we do each and every day at Trimark Powered by Leed's. We will do simple left chest embroidery, sure. We do that day in and day out, but we also offer some unique decorating methods and locations that are just as simple - yet can pack much more punch.

What should you consider when evaluating decorating methods and locations for your client? When might embroidery be a challenge? Some key things to consider:

1. Size and level of detail in the logo. Logos with lots of fine detail can be difficult to represent well using embroidery. In addition, logos that are large with a lot of fill can be very "heavy" on the garment.
2. Fabric of the garment. For a heavy piece of outerwear or a cotton shirt, embroidery typically will represent a logo well. For some of the more performance garments (lighter weight, more drape), embroidery can look heavy even for a relatively small logo.
3. Shape of the logo. A logo with a long horizontal component can look clunky across a left chest horizontal placement. A logo that is primarily vertical can look odd on a right bicep.

What are some options?
One is True Edge™ Transfer. True Edge Transfer is a new means of heat transfer that provides superior clarity, allows for freestanding text as small as 8-point font and can be done in locations that can't be reached with an embroidery hoop. Utilizing PMS spot color, it's a technique that originated on bags but is finding increased popularity on apparel.

Another way to make an impact is with strong use of color. We're finding that many people are using things like metallic transfers. With so much apparel now featuring silver-metallic accents, incorporating that treatment in the decoration demonstrates a fundamental understanding of how to merchandise based on cues from the garment.

There are two additional options that we offer at Trimark Powered by Leed's - both for use on synthetic fabrics.

One is deboss, a process by which a die is used to imprint the logo on the garment. There is no change in the color of the garment, but the resulting logo will have dimension.

The other is laser, which creates a slightly different color of the garment in a very subtle way. One of the best things about laser is that it can be used almost anywhere - across seams, across zippers and at very large sizes.  The benefit of both deboss and laser is that they result in a permanent logo that will not wash away.

There is also the question of location and size. We're finding many customers going with unique locations - such as taking a logo that is very linear and imprinting it vertically along the left chest versus horizontally, or taking a smaller logo and imprinting it on the back yoke.

Aside from that, other potential trends we've noted include the use of distressed art on, say, a soft, drapey sweatshirt for an aged look. And multi-media, combining different methods on the same garment, holds the potential for an entirely new realm of creativity.

With many different standard locations and sizes, you can provide customers with unique options that set you apart from your competition. The possibilities are virtually endless!

It's an exciting time at Trimark Powered by Leed's, with bold fashion trends and cutting-edge decorating techniques altering the industry landscape. And with a single, high-impact location, you can create a compelling brand story without elevating your costs.

Corey Cardinal
Field Sales Manager - Trimark Powered by Leed's
Polyconcept North America
400 Hunt Valley Road
New Kensington, PA 15068
Phone: 800.860.1555
If you would like to review any of our past issues, we now have them archived.
Click Here for the archive page.

Fred Albrecht

513-753-2580


Proforma Albrecht & Co.


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