April 15, 2016
BBB Shred Day Is Saturday
BBB Shred Day
8 a.m. to noon at four Locations:
  • Saint Louis Galleria, Richmond Heights, Mo.
  • Schnucks in Edwardsville, Ill.
  • West Park Mall, Cape Girardeau, Mo.
  • Office Depot, Columbia, Mo.

Protect your identity with free shredding of sensitive, but outdated documents. Bring up to three bags or boxes. If possible, use bags or boxes that can be shredded along with papers.  

 

Get information on preventing ID theft.


Janie Bethel
Janie Bethel wants to warn others about the sweepstakes scam that cost her $2,000

A 73-year-old grandmother from Spanish Lake said she never suspected the caller who phoned her on St. Patrick's Day morning was part of an elaborate scheme to steal her money.

After all, the St. Louis County woman had been entering the Publisher's Clearinghouse Sweepstakes for years. And now the caller was telling her she finally had won - a $500,000 second prize. It was easy to believe the good news.

It would not be until several days later - long after she sent a $2,000 wire transfer to the Philippines - that she finally realized the call had no connection to Publisher's Clearinghouse and she had been duped.

Read more
Student of Ethics winners
Three of the 2015 Student of Ethics winners.
High School Students Encouraged
To Apply For Ethics Scholarships

Every year, BBB recognizes outstanding high school students with Student of Ethics awards, which can be used toward college or trade school expenses. This year, the awards are being given by region. Deadline for the Mid-Missouri and the Greater St. Louis region is May 1.

BBB customer review

BBB Customer Reviews help other consumers by showing that a company did a good job for you. If you've had a great experience, we'd love to hear about it.

Write A Review
Leann Genovese with products from Adore Cosmetics
Leann Genovese said salespeople at Adore's West County Center store pressured her to buy products, then refused to take back unused items.

Adore Cosmetics and Forever Flawless, two skin care companies with a history of Better Business Bureau (BBB) complaints in other cities over high-pressure and misleading sales tactics, are facing similar complaints about the companies' operations at two St. Louis County shopping malls.

BBB advises consumers to exercise caution when dealing with sales staff at the Adore store and kiosk in West County Center and the Forever Flawless store in Plaza Frontenac.

Read more

Motorists who bought vehicle service contracts from United Auto Defense say the St. Charles, Mo., company ignored their requests for refunds for months, even though the firm acknowledged it owed the money, BBB warns. In several cases, United Auto Defense finally issued refunds only after consumers filed complaints with BBB; in a few cases, refunds remain unpaid. 

C_H victim
Tanesha Taylor said the contractor left a heating installation unfinished over the winter.

Customers of C & H Construction and Christopher Hooker
 say the St. Louis area contractor abandoned them after taking money for jobs ranging from auto repair to kitchen remodeling, BBB warns.

The company has an "F" rating with BBB, the lowest possible as a result of unanswered complaints. 
 Read more

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