Pop-up stores and strange web sites lure Halloween shoppers every year, sometimes with scary results. BBB hears complaints about no returns or refunds, shoddy merchandise or orders that vanish into cyberspace. Our tips help you shop safely and avoid getting spooked.

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BBB is alerting consumers to a number of complaints against All Star Golden Retrievers, an unlicensed dog breeder in Imperial, Mo. Pet owners say they have been unable to get American Kennel Club registration papers and other documents promised by the owner, Star Stout. Others have had problems obtaining refunds.

Property owners in the St. Louis area say that a company calling itself Expert Roofing has taken hundreds to thousands of dollars from them and done little or no work. The company has high-jacked another company's website and has used the BBB Accredited Business logo even though it is not Accredited with BBB.

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You wouldn't buy a used car from someone who wouldn't answer your questions, right? So why would you give money to a charity that doesn't provide information to organizations like BBB that vet charities nationwide?

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Help other consumers find businesses you trust by rating companies on bbb.org. BBB Accredited Businesses love to hear about your experiences, and consumers want to see reviews when they're shopping for a reliable business.

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October is Breast Cancer Awareness month, so pink is popping up all over - on professional football players, T-shirts, food products and more. BBB urges anyone considering a pink-ribbon product purchase or a donation to a cancer charity to make sure their purchase or donation will make a difference. Too often, marketers try to cash in on the popularity of a cause by marketing pink products that do little to benefit charities. In other cases, charities with sound-alike names may try to collect donations at the expense of trustworthy charities.

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Customers of the business in St. Charles, Mo., say they waited as long as two years for custom-painted game controllers, some of which never arrived. Complaints have been filed with BBB from 26 states and several foreign countries.