BBB Opens Regional Office In Cape Girardeau Monday
Joey Keys
Keys
On Monday, Nov. 3, your BBB will open its second regional office in Cape Girardeau, Mo. Joey Keys, a life-long Cape Girardeau County resident, will manage the office, in the Auburn Park Place office building, 3065 William Street. The office serves 28 counties in Southeast Missouri and Southern Illinois. Paula Ball, a business relations representative, also will work in the Cape office.
Resolving Disputes Helps Business, Consumer Relations
student mediators The secret to good personal relationships is the ability of two people to resolve their differences - to kiss and make up, so to speak. In business, the same thing applies. If parties can reach an agreement on what separates them, each can put the dispute behind them.  Read more about how BBB helps resolve disputes and how mediators and arbitrators help.
BBB Customer Reviews Give Accredited Businesses Feedback
BBB has been providing consumers with
Matt Polsky
Matt Polsky of Veterans United Home Loans says BBB customer reviews help build trust in the company.
information about businesses and charities for most of its history. Since January, we've also been taking customer reviews as well. BBB Accredited Businesses like hearing from happy customers as well as those they need to work with more.  They say BBB customer reviews help cement relationships with their customers.
Task Force Warning On Air Duct Cleaning Services
Consumer fraud task force The Consumer Fraud Task Force is warning consumers to be careful when dealing with air duct cleaning companies. Consumer have complained that some companies advertise low prices but then sell them additional services at much higher prices. And there may be no real need for duct cleaning if your ducts aren't clogged or infested with vermin.
Websites Linked To Notorious PartzNow.com, BBB Finds
Alan S. Carter used a disguise in this video from one of his websites.
A BBB investigator looking into complaints about Top Used Motors (TopUsedMotors.com), US Motor King (USMotorKing.com), Find Used Motors (FindUsedMotors.com) and National Part Locator (NationalPartLocator.com) found they all had ties to Partz.Now.com, the subject of many complaints to BBB, and its owner Alan S. Carter.
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Better Business Bureau
Serving Eastern Missouri & Southern Illinois
211 N. Broadway, Suite 2060, St. Louis, Mo. 63102
314-645-3300

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