October 2014

Letter from the Editor

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I know it's only the beginning of October, but happy Halloween! We've been eating candy around the office, so I don't think we're limiting it to the holiday. Even though fall is here, it doesn't seem too different from the mild summer we had in Ohio this year! :) 

This month we have an article about Dynamo credit card integration as well as how Dynamo utilizes bar codes.

We also have some new how-to videos. If you wanted to know more about creating Product Classes and Categories, these will be the right videos for you! 

More updates to come in November!

Laura Van Valkenburgh
Newsletter Editor

creditcard
Credit Card Integration in Dynamo

With Dynamo integrated credit card processing you do not need dedicated credit card processing devices or phone lines.

 

You can create a quicker and better customer experience and obtain the best rate by using a card reader when your customer presents a card in person. Dynamo works with the reader so you don't have to manually enter the card number, expiration date, or card holder's name.

 

Dynamo also protects your customers' data by never storing credit card information.

 

There are a few options for credit card integration with Dynamo. Briefly:

  1. If you aren't currently accepting credit cards, you can open a Merchant Account with one of Excellware's credit card processing partners, First Data or Authorize.net.
  2. If you're already accepting credit cards, ask your Merchant Account representative about credentials needed to process transactions in Dynamo using First Data Global Gateway e4 or Authorize.net. 
  3. If you're already accepting credit cards and you have a Merchant Account, you may want to find out if opening a Merchant Account through one of Excellware's partners will save you money. Note that there may be an early termination fee with your current account if you choose this option.

Also note that First Data is no longer accepting new customers for the legacy Global Gateway. In that case, you must use the new First Data Global Gateway e4. 


 

If you would like to learn more about these options, please view the Credit Card Processing page on our website. Each choice is explained in detail.


barcodeBet you didn't know this about bar codes...

Did you know that the first time an item was scanned by a bar code reader  green-barcode.gif was in 1974 in Ohio? And did you know that item was a pack of Wrigley's gum?

Bar codes have now become an important part of sale. They allow for improved accuracy and speed when buying, selling, and shipping items. Since the product can be easily identified by a scanner, use of bar codes also eliminates a significant amount of human error. 


That's why Dynamo utilizes barcodes. We support UPC-A, EAN-13, CODE128, CODE39, POSTNET, and our own 6 digit codes. You can use Dynascan, the version of Dynamo used on handheld mobile computers/scanners, to scan items with any of those 6 bar code types.

DID YOU KNOW?

Dynamo Tip of the Month

Do you want to spice up your Dynamo window? You can change your color scheme! Just navigate to the SMS menu, select My Profile & Preferences, and then select Maintain Profile & Preferences. Finally, choose the Colors field where you can select the color scheme you like best.

productHow to Create Product Categories and Product Classes
How to Create Product Categories in Dynamo
How to Create Product Categories
How to Create Product Classes in Dynamo
How to Create Product Classes in Dynamo 
Dynamo How-To Videos
What would you like to see?

We'd like to know what you'd be interested in seeing in a future Dynamo how-to video. Curious about how to do a physical inventory in Dynamo? Not sure if you're balancing your cash drawer correctly? Let us know your most burning questions about Dynamo that we could answer in an instructional video. 
Running out of checks? 
Order from us!
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If your check supply is running low and you would would like to order new checks that are formatted specifically for integration with Dynamo, we have an easy way for you to place an order. Just view our Check Ordering page and follow the instructions at the top of the page. 
Do you have a newsletter you'd like to share with us?


Do you have a newsletter or other regular correspondence? If so, please email
us with information about it! We would be happy to sign up and keep up-to-date with our customers whose businesses we value greatly. 

referral
Hook us up and we'll hook you up!
Dynamo Referral Program
Do you know of anyone whose business would benefit from using Dynamo? Are you interested in a free Dynamo 11 training session or 20% off your next custom programming request?  

Then refer a friend! If you refer a company to Dynamo and they purchase it from us, you will snag some cool stuff, including the following for your company:
  • 20% off your next custom programming job OR
  • free 2-hour Dynamo 11 training session 
             AND for yourself:
  • a gift basket full of fun surprises
  • our eternal gratitude

Have a success story with Dynamo that you'd like to share with us and our other customers? Got a question about Dynamo you'd like us to answer? We'd love to feature you or your question in our newsletter. Get in touch with me!

Laura Van Valkenburgh
440.866.6893

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