Our best clients are partners, and friends. They want to brainstorm and create with us. We have beers together. And they push us to do great work.

 

This came to mind last week during the third free-flowing discussion with One South Realty. One South's owner and I went to elementary school together, but it wasn't until I reconnected with Rick Jarvis a few years ago that I discovered we also went to middle and high school together.

 

"You were into punk rock. I was into sports," he explains. "Different worlds." Even as an adolescent, I had the social awareness of a pebble.


 
Since reconnecting, Rick and I have brainstormed business over lunch and beers, wrangled with personality assessments, and dabbled in a smattering a creative efforts. He helped us shape our new sales effectiveness workshop, and was part of the small team that co-created Tilted, a successful small business unconference.


 
Lately, we've been talking about being intentional and strategic about hiring a new key employee at One South. Actually, Rick initiated the call. His wife, Sarah, bought me the beer. As we talked, I scribbled notes and drew my trademark squiggles and boxes - representing random ideas about structure and process - in my notebook. We talked about the One South culture, about building teams, about being more strategic with an expanding (and relatively new) channel of work. In effect, we collaborated.


 
That's what friends do.


 

For me, part of running a small business involves cultivating friends, and collaborating with them to do great things. Over the past four years, a small group of us have taken more than 500 people through the small-scale, creative mash up we call Shop Class RVA. Tilted, our small business unconference, was a collaborative effort involving more than 100 local business owners. Even Floricane's home in the 1E collaborative workspace in the Richmond Times-Dispatch building is the result of collaboration between old friends - born out of a relationship with publisher Tom Silvestri.


 
Taking the time to keep work social is challenging. It's even a bit counterintuitive; many of our clients just want problems solved. The magic happens when we're able to slow down enough to emotionally engage, and explore our way through complex problems.


 
Friends help friends dream and think. Good friends help friends create great work. I'm thankful every day that I have so many best friends at work.


John Sarvay
SEPTEMBER 2014
 

ORGANIZATIONAL ENGAGEMENT
American Civil War Museum
Bon Secours Virginia
Draper Aden Associates
PUNCH
VCU Office of Development and Alumni Relations
 
COACHING
Diamond Healthcare
Draper Aden Associates
VCU School of Medicine
 
COMMUNITY & STRATEGIC PLANNING
Creative Change Center
Chesterfield Chamber of Commerce
Greater Richmond Chamber of Commerce
Medical Legal Partnership Richmond
Richmond Public Library
Richmond Symphony
Virginia Audubon Council
Virginia Beer Wholesalers Association
Virginia Dental Association
 
FACILITATION & TRAINING
Bonner Center for Civic Engagement
Dodson Property Management
Greater Richmond Age Wave Initiative
Super Radiator Coils
Virginia Society of Association Executives
Virginia Society of CPAs
 
FLORICANE LIVE!
VSAE CEO Retreat, September 8 and 9
GRC Business After Hours, September 24
VSAE Expo, October 2
Richmond SHRM Strategic Leadership Conference, October 9
Henrico County Catalyst Event, October 16
Henrico County Ingenuity Event, October 17



 
TWO CLASSES OF THE LEADERSHIP CIRCLE
Kicking off our brand-new peer coaching program in two waves
By Debra Saneda

 

Floricane recently closed the application process for the Leadership Circle, our newest leadership offering. We are totally thrilled that the community responded in such a positive way. The response was so positive, in fact, that we are starting two cohort groups in the fall!

 

The Leadership Circle's leaders come from a variety of places including non-profit organizations, for-profit companies, and government agencies. We heard from our friends in the community that blending leaders from different situations and backgrounds would be a draw for them. It's invaluable to be able to interact and build community with a group of peers different that run in different circles.

 

As one of the coaches facilitating our groups, I hold much anticipation for the start of the program. I have seen the value of peer group coaching over and over again with clients. In particular, there are three things that excite me about this program. 

  • First, I know that clients value having a confidential place to discuss growing their personal leadership. Typically, leaders don't have time in their day to focus solely on themselves, but the Leadership Circle will give them that time. 
     
  • Creating a peer group to network, build relationships and connect with is a real need. We hear from leaders often that it is reassuring to hear fellow leaders are challenged by the similar issues. Having a common understanding not only makes generating potential actions easier, but also makes the suggestions more on target for the situation. 
     
  • Lastly, from a selfish perspective, I am looking forward to learning from the really talented and smart people in our groups!
   
photography by Ansel Olson


 

   


TEAM EFFECTIVENESS WITH VCU
"Meet people where they are, not where you want them to be."
By Theran Fisher

 

When things go wrong, it's human nature to place blame on anyone and anything other than ourselves. "So-and-so didn't do what they said they would." "I wasn't given the necessary resources." Etcetera.

 

That's why working with teams is both challenging and rewarding - it's hard to get folks to look at how their own actions impact teams, but when they do incredible changes can take place. I'm reminded of this often these days as we work with the Development and Alumni Relations (DAR) folks at VCU on Team Effectiveness.

 

Like most of us, DAR staff work in a fast-paced environment and can find it difficult to slow down and reflect on how they are directly impacting their team members. And when they do reflect, no one wants to readily admit that they are hindering, rather than helping, their coworkers. Yet that is exactly what we are asking them to do.

 

One of our favorite quotes at Floricane is "Meet people where they are, not where you want them to be." It seems that the DAR staff at VCU is taking it to heart; and while their teams are not going to transform overnight, we anticipate great things to come.

   
Thanks to our amazing designer friends at PUNCH, we have brand new postcar

OUR FALL EVENTS CALENDAR IS HERE!
Make some plans to invest in yourself this Fall
By Caroline Moyer
 
All summer long we've been cooking up some brand new workshops. We're thrilled to announce our Fall line-up! You can see even more information on all of these events at www.floricane.com/events or click here to view the PDF of our calendar. Here are a few of our upcoming workshops:
      


$10 Toolkit Series
Sign up for focused skill building

Everyone can use a tune-up now and then! That's why we've launched our new $10 Toolkit workshop series. Our new monthly $10 Toolkit series is meant to be a fast, easy and affordable way to hammer some focused professional development into your work week. Each session will be focused on a digestible model, tool or business skill.

 

Our September 17th $10 Toolkit class will focus on the basics of Situational Leadership. SL2 (as it's affectionately known in the business world) is all about the connections between tasks, skills and engagement. At just $10, this is a great chance to put some new business tools in your own professional toolkit. We'll have light snacks and a few helpful handouts to go with your skill-building. Register here.



Lighthouse Labs
Startup energy energizes the 1E space

The 1E collaborative workspace is set to hum with the pending addition of a few dozen serial entrepreneurs this month. Six start-up companies will be landing in 1E under the umbrella of Lighthouse Labs RVA, a business accelerator committed to growing the small business ecosystem in Richmond.


 

The addition of the Lighthouse team marks another step forward for the Richmond Times-Dispatch's fledgling business community. Lighthouse joins Floricane, Zeigler|Dacus Marketing and 28 Media in the 4,000 square foot space that opens onto a bustling East Grace Street downtown.


 



Insights Discovery®
Grab the key to personal effectiveness

We were amazed recently to discover that more than 1,200 people in Richmond have gone through an Insights® Discovery self-awareness workshop with Floricane. The Insights® profile is a cornerstone in much of our work, which is built around the simple notion that self-awareness is at the heart of personal effectiveness, strong teams and great leadership.

 

On September 11, join us for one of our public Insights® Discovery workshops and start your own journey toward greater self-awareness. You'll walk away with a detailed personal profile that illuminates the ways in which you prefer to contribute, communicate, manage and engage at work. You can sign up for the September 11 session here.

 




Draper Aden
Engineering the future

Last month, our team headed to Lynchburg for a day of discussion with a group of engineers. About 40 employees of Draper Aden Associates, a regional engineering firm operating throughout Virginia and into North Caroline, spent the day discussing the future. Anne, Caroline and John started our engagement with the group by inviting them to discuss their past - specifically, past examples of when Draper Aden was at its best.

 

It was a short journey from Draper Aden at its best to a discussion about the organization's future. During the afternoon, the team grappled with specific ways the firm could increasingly operate as "One Draper Aden" with a collaborative eye on creating a lasting positive impact through its work.


Medical Legal Partnership
Building a new strategic approach

 

We're just getting started with a bit of strategic planning for a fascinating collaboration - the Medical Legal Partnership (Richmond). The MLP is a partnership between VCU's Massey Cancer Center, Legal Information Network for Cancer (LINC), the Legal Aid Justice Center and Central Virginia Legal Aid Society. It essentially connects Massey patients with pro bon legal help. LINC and legal aid lawyers provide free legal advice, counseling and some free legal services. The end result is patients able to focus on health, not mind-numbing legal issues like advanced medical directives, wills or guardianship documents.


Floricane's charge? Work with MLP stakeholders to develop a strategic plan that increases the program's effectiveness, ensures its sustainability, and identifies opportunities for growth.



Super Radiator Coils
Personality in the manufacturing plant

Welders and Brazers and Foremen, oh my!

 

We are firm believers that Insights® can benefit anyone. So, we have been excited to work with both the management team and shop foremen of Super Radiator Coils. SRC designs and manufactures industrial heat transfer equipment (think cooling units for nuclear subs, locomotives and other awesome things).

 

Over the past several weeks we've taken everyone from shop floor leads to their CEO through our Insights® workshops to increase personal awareness and help enhance working relationships. Giving managers and supervisors skills to better understand how they approach work, and to diagnose their employees' approach, has real value. At SRC, the foremen are already seeing positive change.

 

 

 

 



Henrico Business
New Catalyst and Ingenuity events

If you're a small business owner or a new business owner in Henrico County, check out October's Catalyst and Ingenuity events. We're excited to have played a small role working with the team at the West Cary Group to put shape around these two, full-day events for the Henrico County Economic Development Authority. John will be spending both days pitching in around the edges and facilitating a few panel discussions and interactive conversations with several hundred participants -- and more than three dozen presenters. Check out the details at Henrico Strong website.

Our favorite!

Association Expo
Donuts, strategy & leadership


Association staff and members from across Virginia will convene in Richmond in early October for the Virginia Society of Association Executives' annual Expo. If you're planning to attend, be sure to stop by our booth for a free Dixie Donuts and fresh perspectives on strategic planning, member engagement and leadership development. There are some great presenters lined up to talk about strategic planning, generational change and more. We look forward to seeing you there. (And we'll see some of you in Williamsburg next week. John's facilitating the VSAE CEO Retreat!)

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Strategic Leadership Conference
John's talking 'bout an HR revolution

In October, make plans to join Floricane at the annual Richmond Society of HR Managers Strategic Leadership Conference. John will be presenting on "Sizing Up Strategy: Making the Most of HR's Place at the Strategic Planning Table" with a focus on the intersection of strategy and employee engagement. The conference happens on October 9 and you can register at the Richmond SHRM website.




Last summer, I wrote about watching Thea wade through her personal developmental journey at swimming boot camp. It was a difficult experience for her - and for us! She was pleased as a peach to have completed the four-session immersion program. And she never wanted to go back.

 

As we moved into her sixth summer, Nikole and I were determined that our daughter would learn to swim. We had beach and river vacations planned, and wanted her to be safe and to be able to have fun without clinging to us (me).

 

Early in the summer, we managed to squeeze a handful of lessons in at the Jewish Community Center, one of which I observed from the sidelines. It became clear to us that once a week wasn't cutting it.

 

Even Thea was frustrated. She quickly went through the Three Phases of Swimming Frustration: dismissive swagger, confusion, and then frustration.

 

In her moment of swagger, she didn't need lessons. After all, she swam underwater once last year!

 

"Dad," she told me dimissively, "I don't need more lessons. I know I can swim because I did it last summer. I'll be fine."

 

As I pressed the conversation, her bluster faded. "I don't know why I just can't learn to do it!" she exclaimed. "I mean, I want to but I'm just scared."

 

Weeks later, at a pool party at a friend's house, the frustration resurfaced. Wrapped in a towel, she tearfully climbed into my lap in a quiet corner of our friend's yard. "I just want to be able to swim like all of my friends do!" she sobbed.

 

It was a little heartbreaking, a little frustrating and a little normal - all at the same time.

 

We made a deal that day. I agreed to join our community pool for the month of August and to juggle my work schedule if she agreed to practice swimming with me every day that the weather cooperated.

 

Early August, you may recall, was abnormally chilly. The shallow end of the pool was in the afternoon shade, and the water was cold. But we stuck to our deal.

 

For three weeks, we diligently went to the pool together as often as possible. I worked hard to meet her where she was, and to not push her. We balanced instruction, practice and play. We learned at her pace. And we saw lots of her schoolmates and friends from the community - all swimming. (Ah, subtle peer pressure.)

 

On day one, she clung to her float - and to me - and stayed dry from her shoulders up. And for the next week we practiced blowing bubbles with just her mouth beneath the water's surface. We worked on kicking. We paddled and practiced putting her face in the water, ever so briefly.

 

For six days, we played for 45 minutes and practiced small lessons for 15 minutes.

 

For six days, she left the pool shivering, hair dry and still frustrated, often in tears.

 

But she came home to her mom each evening with small bragging rights - "I kicked all the way across the pool with dad only holding my body up!" and "I blew bubbles with my mouth!"

 

And she eagerly went back, day after day.

 

The breakthrough came during our second week. It got warmer and climbing into the pool involved less hesitation. She ditched the float on her own. And after a little coaching, she put her whole head under water. For three seconds, for six seconds, for ten seconds.

 

And then she was retrieving rings from the shallow end of the pool, sitting on the bottom of the pool blowing bubbles, and kicking and paddling with less support from me.

 

Practice. Practice. Practice.

 

It takes 28 days to learn a new habit. Ten thousand swings of a baseball bat to move from awkward to mechanical to instinctive. A training class, or a workshop, or one lesson a week doesn't cut it. To learn a new skill, you must practice, push yourself and persevere. You must surround yourself with support, and give yourself permission to play even as you work. It is constant exercise.

 

The last day of summer (as marked by the Labor Day closing of the pool) was hot. The pool was crowded. Thea and I splashed and played together. And then it happened.

 

"Dad!" she commanded, pulling her goggles tight around her eyes. "Go stand in the middle of the pool and hold out your hands!"

 

Floating 15 feet away from her, I watched as Thea silently counted to three and pushed to me. I watched as she swam like a clumsy, breathless fish beneath the water, breaking the surface with a splutter and a smile.

 

"Next summer," she said, wrapper her arms around my neck, "I'm going to teach my brother to swim!"