May 2013Issue 5  No. 5
Fire Damage Do's & Don't's
  Keeping Damage Down
Fire damage to your property can be devastating. It's important to remember certain things to make sure no additional or lasting damage is caused. In the event of a fire to your property, keep these tips in mind:
  • Remember to call ServiceMaster All Care within the first 24 hours of the fire.  Corrosive fumes and soot from smoke and fire can cause permanent etching in less than 72 hours.
  • If the outdoor temperature is above 60 degrees, open windows and doors to help air out your home and reduce smoke odors.
  • Clean chrome, formica, aluminum and porcelain fixtures to prevent tarnishing and etching.
  • If your furnace uses forced hot air, change the air filter.
  • Tape damp cheesecloth over important documents to capture loose soot in the air.
  • Dispose of any opened packages of food.
  • If the electricity is off, clean out the refrigerator and leave doors propped open.
  • Send any clothing with heavy smoke damage to a qualified restoration dry cleaner for thorough cleaning.

Things you should not do:

  • Do not touch anything as the oil from your hands may cause additional damage by permeating walls, woodwork and upholstery.
  • Do not try to wash walls as incorrect cleaning can add to any soot residue.
  • Do not attempt to clean carpets or upholstered furniture.
  • Have all electrical appliances checked before using them.
  • Do not use ceiling fixtures if the ceiling is wet.
In Our Community
  Out and About

We've had a ton of fun out in the community lately! Earlier this month, we were lucky enough to partner with American Family and sponsor a hole for the Boys and Girls Club. Agents Travis Williams, Brett Lesperance and David Gleason joined our own Stacey delaFuente for a fantastic day and cause!
Stacey with Gerald Sajor pose for the camera at the Boys and Girls Club golf event. 

Cinco de Mayo brought tons of fun as agents from two American Family Districts faced off in a friendly softball game. The day held something for everyone, especially the kids as they enjoyed face painting and bouncing in the bounce house provided by Service Master All Care.




In This Issue
Fire Damage
In Our Community
Employee Spotlight
Cleaning Soot
Quick Links
Employee Spotlight
  Hot Shot of the Month



This month we want to highlight our employee Justin Acuna. 


Justin is working as an Assistant Technician with our Tucson office and has been in this position for about 2 months. Before coming to ServiceMaster, Justin worked in both the landscaping and fast food industries. 


Justin is a true Tucson native -- born and raised here. He is single and enjoys spending time with his family and friends. In his spare time, you can find Justin out biking or inside playing video games. 


We are so glad you are a part of our Tucson team, Justin!


Cleaning Soot
  Advice from the Experts
Cleaning soot after a fire disaster is not an easy task. While It seems like it would be a cinch to get rid of the leftover residue, many times, improper cleaning can make an even bigger mess and sometimes destroy belongings. Before you try to tackle this on your own, it's important to know a few facts about soot. 


Soot appears dusty but is actually oily and very easy to smear. The best of practice for removing soot usually involves a high power vacuum and NOT touching the surface with it or any attachments. Even the slightest touch can grind the oily soot into the surface, causing staining. 


The process of soot cleanup on your walls and ceiling depends on the type of walls and ceiling you have. With most finishes, using liquid will set the stain of soot. Fortunately, you can buy specially designed sponges for soot cleanup. You can also clean soot damage from your walls and ceilings by using paint thinner or rubbing alcohol.

If you are cleaning a wall or ceiling painted with satin or semi-gloss paint, use a mixture of one gallon of water and one tablespoon of a corrosive cleaning agent called trisodium phosphate. This is also good to clean soot from any kitchen surfaces. Make sure to wear rubber gloves and goggles.


After the initial soot cleanup, prevent additional soot from spreading through your house by changing your filters in heating and air-conditioning systems. For the first year after a fire, change your air filters at least once a month.

About Us
ServiceMaster All Care Restoration offers quality service that restores peace of mind! 



Our advanced tools and techniques allows our professional and qualified technicians to restore any of your commercial or residential property affected by fire, smoke or water damage.  Our certified professionals are experts in mold removal, elimination of mildew and complete water and fire damage restoration.


It is our commitment to work closely with you through the entire restoration process and assisting you every step of way.  Our customers are our first priority, so your satisfaction is completely guaranteed. We now offer services throughout the greater Tucson metro area.  

Call now

to schedule your
free estimate!



ServiceMaster All Care Restoration offers free estimates on any residential or commercial services