May 2013Issue 5 No. 5
Fire Damage Do's & Don't's
  Keeping Damage Down
Fire damage to your property can be devastating. It's important to remember certain things to make sure no additional or lasting damage is caused. In the event of a fire to your property, keep these tips in mind:
  • Remember to call ServiceMaster All Care within the first 24 hours of the fire.  Corrosive fumes and soot from smoke and fire can cause permanent etching in less than 72 hours.
  • If the outdoor temperature is above 60 degrees, open windows and doors to help air out your home and reduce smoke odors.
  • Clean chrome, formica, aluminum and porcelain fixtures to prevent tarnishing and etching.
  • If your furnace uses forced hot air, change the air filter.
  • Tape damp cheesecloth over important documents to capture loose soot in the air.
  • Dispose of any opened packages of food.
  • If the electricity is off, clean out the refrigerator and leave doors propped open.
  • Send any clothing with heavy smoke damage to a qualified restoration dry cleaner for thorough cleaning.

Things you should not do:

  • Do not touch anything as the oil from your hands may cause additional damage by permeating walls, woodwork and upholstery.
  • Do not try to wash walls as incorrect cleaning can add to any soot residue.
  • Do not attempt to clean carpets or upholstered furniture.
  • Have all electrical appliances checked before using them.
  • Do not use ceiling fixtures if the ceiling is wet.
Services Video
  Covers Our Services

 Check out this great video, covering the many services ServiceMaster All Care provides! 
Just For Fun
  Arizona Fun Facts
Check out your knowledge of Arizona random facts! Did you know....
The University of Phoenix Stadium, home to the NFL Cardinals, retractable roof and rollout field combination is a first in North America.
Thirteen species of rattlesnakes live in Arizona, more species than in any other state. 
If you cut down a protected species of cactus in Arizona, you could spend more than a year in prison. 
 In 1912, President William Howard Taft was ready to make Arizona a state on February 12, but it was Lincoln's birthday. The next day, the 13th, was considered bad luck so they waited until the following day. That's how Arizona became known as the "Valentine State." 
In This Issue
Fire Damage
Services Video
Just for Fun
Employee Spotlight
Cleaning Soot
Quick Links
Employee Spotlight
  Our Hot Shot of the Month            
This month we are celebrating our new Administrative Assistant, Jessika Jaime. Jessika is new at her position and as been with our Tempe office for approximately a month. 
Before coming to us, Jessika worked in food service in two different hospitals. She has grown up in South Phoenix. In her spare time, Jessika enjoys spending time with her boyfriend and step-children. When she's not working you can find her dancing and skating with friends. Just for fun -- Jessika loves getting tattoos! 
We are so glad you are part of the team, Jessika!
Cleaning Soot
  Advice from the Experts

Cleaning soot after a fire disaster is not an easy task. While It seems like it would be a cinch to get rid of the leftover residue, many times, improper cleaning can make an even bigger mess and sometimes destroy belongings. Before you try to tackle this on your own, it's important to know a few facts about soot. 


Soot appears dusty but is actually oily and very easy to smear. The best of practice for removing soot usually involves a high power vacuum and NOT touching the surface with it or any attachments. Even the slightest touch can grind the oily soot into the surface, causing staining. 


The process of soot cleanup on your walls and ceiling depends on the type of walls and ceiling you have. With most finishes, using liquid will set the stain of soot. Fortunately, you can buy specially designed sponges for soot cleanup. You can also clean soot damage from your walls and ceilings by using paint thinner or rubbing alcohol.

If you are cleaning a wall or ceiling painted with satin or semi-gloss paint, use a mixture of one gallon of water and one tablespoon of a corrosive cleaning agent called trisodium phosphate. This is also good to clean soot from any kitchen surfaces. Make sure to wear rubber gloves and goggles.


After the initial soot cleanup, prevent additional soot from spreading through your house by changing your filters in heating and air-conditioning systems. For the first year after a fire, change your air filters at least once a month.

About Us
ServiceMaster All Care Restoration offers quality service that restores peace of mind! 



Our advanced tools and techniques allows our professional and qualified technicians to restore any of your commercial or residential property affected by fire, smoke or water damage.  Our certified professionals are experts in mold removal, elimination of mildew and complete water and fire damage restoration.


It is our commitment to work closely with you through the entire restoration process and assisting you every step of way.  Our customers are our first priority, so your satisfaction is completely guaranteed. We now offer services throughout the greater Phoenix metro area.

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ServiceMaster All Care Restoration offers free estimates on any residential or commercial services