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156 Monmouth Street, Red Bank, NJ | 732-747-5623 | Email | Website
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GIRL POWER at Queen Vacuum...
Learn how our talented LADIES make your life easier!
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GIRL POWER - Who knew vacuuming could be such a workout?!
We are pretty big on fitness here at Queen Vacuum. And do we count vacuuming as exercise? Youbetcha!! But when we talk about "girl power" we're not just talking about our ability to single-handedly dead lift a Dyson. We're talking about our general skill and overall AWESOMENESS!
"TOOOOT!!" (That's was our own horn, sorry!)
We know that our business is unusual and quite a throwback to say the least. But it's extra "weird" that aside from the primary owner, John (my poor, outnumbered husband) that we're operated mainly by ladies! Thanks to incredible mentors like old "Uncle Gene" and John, Erika and I have absorbed a ridiculous amount of vacuum-related knowledge! I also imagine it's helpful that she and I (albeit from two different states) both grew up working on classic cars and building things with our dads from the time we could walk. That kind of experience is pretty helpful in a mechanical field like this! All of that aside, we each impart our own unique flair and skills in this store - which are what make YOUR experience here more valuable and enjoyable!
What skills? Oh geez, there are so many "hats" to wear here! Sales, repairs, ordering, re-stocking, assembling, warranty processing, accounting, marketing, recycling, shipping, calls and reminders, data-entry and recordkeeping...now we even have website design & maintenance, social media updates...the list goes on! Back in the day, John used to have to everything by himself. But since the business has grown, so has the workload - and boy, is he lucky to have us girls!
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Happy Ladies - Erika and Rachel
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Most days you'll find one of our Master Technicians, Erika, at the repair bench. Whether it's a spitting Oreck, a sparking Kenmore, a miserable high-tech Dyson warranty repair, or just a gentle Miele cleaning service, your vacuum is in great hands! Record-keeping of all the repair work we do is a critical part of the job too. Erika's technical skill combined with her attention to detail is part of what sets our services apart. You can also be sure that she keeps our shop well-stocked with the most critical replacements parts and ensures that warranty repair claims are flawlessly executed to save you time and money!
I, Rachel, spend a lot of time these days in "paperwork land." Well, it's more digital than paper these days....including these newsletters! My office is communication central and where the "back-end" of the business is kept well-oiled. I make sure Miele customers are reminded to replace their HEPA filters every year and maintain all records. I also produce resources like our website, Facebook and YouTube channel and keep them up-to-date and brimming with useful information for you! BTW - be sure to send me your suggestions of what you'd like to see or know - otherwise I have to guess! You should also know that I'm the one who sends out the referral commission checks each month!! And if you'd like $20 bucks +, please click here to print out some Referral Cards!
When not tied to the office or repair bench you'll find one of us ladies at the sales/service counter or in the showroom selling new vacuums. This is the LIVE arena where we seek victory over the frustrations of our customers! Remember, the average "Joe" arrives furious after his brand new Electrolux from Kohl's is already broken. "Jane" is at her wits end after scouring the web for weeks for the "best vacuum" (while her house is currently a dustbunny-infested disaster!) Our greatest challenge and JOY is to help them leave with a smile! We've learned that people feel better and are extra appreciative when we just lend a sympathetic ear then TEACH them something useful about their vacuum or situation. Patient explanation and truthful, useful information are precious commodities that you just don't receive everywhere. Wouldn't you like to be told why your vacuum broke in the first place, how your warranty actually works, how to prevent future breakage and/or how to use and maintain your new vacuum correctly? Consider these our gifts to you, just for being our customer!
CONCLUSION "Girl power?" Don't worry...no fem-nazis here. Besides, John is too great of a guy to be overshadowed and we are a true, equally-awesome TEAM!
It's just funny how some folks are shocked to see that women not only co-own, but operate and do the repairs here! Yes, we "know our stuff" and how get our hands dirty...very dirty! But we also possess that gentler, friendly, patient side that stereotypically lacks in a business of this nature. A woman's touch? Maybe. So stop in for a visit and be sure to send along your friends and family...You can trust we'll take great care of you all!
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ENJOY OUR OTHER FUN ONLINE RESOURCES!
<< CLICK PIC to read LAST month's newsletter >>
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What would be the #1 most helpful and/or interesting YouTube VIDEO and/or Video Series we could produce for you?
Might it be a "how-to" clip on unclogging your vacuum? Vac-olympics? Review of bagged vs bagless? How to select the right vac for your house? Private vac-maintenance tutorials? Don't let us give you ideas...Be creative, honest and tell us what YOU want!
Please e-mail us by August 15th at: queenvac@comcast.net
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Miele Vacuum TRADE-IN Promotion!
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Turn your stinky old vacuum into something AMAZING!!
> Spare the landfill of unnecessary junk!
> Save yourself some BUCK$ on a brand NEW Miele Brand Vacuum!
SAVE a minimum of $40 on an entry-level MIELE canister vacuum and up to $100 on a premium model! (The better machine you buy, the more you save!)
Trade-in discount is valid with the redemption of any complete, full-sized vacuum - whether it works or not! Get an extra $15 trade in "bonus" valid if redeeming select working "premium" machines like Dyson, Electrolux, Miele, etc!! Finally give your home the clean it deserves and finally ENJOY a fun, no-pressure, empowering buying experience (with a lifetime of benefits!)**Call or stop in for details or to calculate how much you can SAVE!!**
(Max. $100 savings off Miele's retail price. Customer responsible to pay 7% NJ Sales Tax on final discounted price. Valid only on the purchase of a New, Miele brand vacuum. Must turn in a vacuum to redeem and present this printed coupon to cashier. One coupon per customer, one-time use only. Expires 08/31/16)
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Queen Vacuum | 156 Monmouth St, Red Bank, NJ | 732-747-5623 | Email | Website
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STOP IN and see us in person!
If you haven't been by in a while, you'll want to check out our Newly-Renovated SHOWROOM!! Shop, relax, sniff the aromatherapeutic cleaners... TRY and practice with one of our DEMO units when you come to buy your NEW vacuum here!
We love the new look and feel and hope you do too :-) Stop in Soon!
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