In This Issue
NEW HOURS
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NEW HOURS:
Monday - Friday
9:30am - 6:00pm 
CLOSED Saturday
Sunday*
10:00am - 2:00pm

We understand that the work week is nuts! Come enjoy a laid-back Sunday to look at NEW vacuums, or pick up/drop your old one.

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"LIKE" Queen Vacuum on Facebook for the most up-to-date info on other events, videos, contests, promotions, product recalls, helpful tips and more!

 

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MOSO NATURAL

Combat ODORS
Anywhere! 
MOSO in the Kitchen
Available in 4 Sizes: 
  
Mini - (2 per pkg) 
Lay one sachet inside the bag compartment of your vacuum to help neutralize pet odors without added chemicals! Also perfect for use in:
- Sneakers & boots
- Lockers or gym bags
- Refrigerator 
   
 
Use the LARGER sachets to deodorize and de-humidify larger spaces:
- Kitchen
- Bathroom
- Car / Motor Home
- Beach Cabana
- Musty Basements

~ ~ ~~ ~ ~ ~ ~
 
Made of 100% Moso Bamboo Charcoal, this air purifying bag is non-toxic, eco-friendly and fragrance free. The Moso Bag naturally and effectively absorbs odors, bacteria, harmful pollutants and allergens. The Moso Bag also dehumidifies to help prevent mold, mildew and excess moisture! Each bag typically lasts for two years, and can be recycled into your garden soil!
~ ~ ~~ ~ ~ ~ ~  
Get yours at 
Queen Vacuum 
today! 
learn more at

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visited our
WEBSITE lately?

 

Queenvacuum.com

is where you'll find:

 

Helpful Tips 

Article Archives 

Video Links 

Products Carried 

Service Information 

Store History 

News & Events 

and much more!

   

Questions or Feedback? 

 

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FOLLOW Queen Vacuum
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pick our proverbial brains for our BEST TIPS on Vacuums, Sewing and Cleaning! It's insanely fun, yet really useful!

 

 

We're the WORST Salespeople... 
You should tell your friends! 

    

 

Don't worry - this newsletter will not be a self-deprecating bash fest. It will, as always, be filled with lots of useful information for you to apply to your life! But we like to be honest with our customers and friends. Our business relies heavily on word-of-mouth, so we thought we ought to make it clear to everyone that we are terrible salespeople.   

 

Our Sales Pitch Sucks

 

Some of you reading this are looooong-time customers, some of you may be new.  Those of you who have already bought vacuums or other supplies from us (hopefully) think what I've said is CRAZY, because you thoroughly enjoyed your sales experience here at Queen Vacuum!  

Since I'm a terrible liar with a nagging conscience (two strikes against me already, right?) please allow me to clarify...

 

Our business is strong and we do quite well for ourselves. But we, like most, want to be even better! Although we repair countless vacuums each week, our favorite thing is selling new vacuums. It's so fun and we've been told by customers that we are wonderful at it. However, we've been told by several of our regional manufacturer Sales Reps that we're doing it all wrong!

 

It's not that my team and I are not extremely good at what we do. We know our products in and out; we're very kind, patient and teach our customers well. We genuinely enjoy the challenge of figuring out the perfect vacuum or cleaning product for your specific needs.  

Although we are eager and excited to help each of our customers,
we're so afraid of coming off pushy. Why? Because we hate it when people do it to us! We have so much passion and knowledge to share but are, admittedly, a bit timid. Top salespeople are NOT afraid to share opportunity; ask the questions; push the boundaries. Guts and risk-taking usually yield impressive results. Timidity does not pave the way to early retirement, does it? 

 

Too often, my team and I wait until someone walks in specifically asking to buy a new vacuum today. All the while, so many folks that walk in don't even know we sell vacuums at all! Hmm...Might've been nice if we said something....oops.  If you ASK us a question, by golly we'll tell you all you care to know! But we're not going to spout pushy sales jargon to herd you into our showroom and trap you there until you buy something. ...And thus, our sales number could be better.  It's hard to tell someone not to fix the vacuum they just drug in and to buy a new one right now. And I just can't look someone in the eye and tell them they should spend more than they can really afford or "need" features that they'll never have a use for.

 

I am always happy to know what product and service resources are available to me and why they are important to take advantage of. But I don't like being taken advantage of, nor pushed into decisions when I'm in a poor frame of mind. I know we, at Queen Vacuum, need to do a better job at letting the world know what products and services we provide. But rest assured, we won't be showing up at your house and attacking your mattress with a vacuum, nor will we be cold-calling people at dinnertime. Could you tell others for us...Maybe? Please?

  

CONCLUSION

If you work in sales too, perhaps you can relate to this story. However, I certainly hope you are better at your job better than I! If you're not, perhaps this will spur you to be a more empathetic as a customer. Regardless of what side of the sales counter we're on, it's important to remember that we are all just people: People with goals in mind, feelings, and hopefully a working conscience. And in order for everyone to get what they need, we have to work together! Consumers have to be forthcoming and clear about their needs and expectations - yet ideally, not belligerent or demanding. Salespeople need to be patient, informed, honest and good teachers - yet not arrogant, shady or pushy. Dramatic demonstrations, special incentives, excited voices DO really work. If they didn't, nobody would buy anything and creepy salespeople would stop it already! But in our store, we don't have the stomach for all that drama! If you don't either - we encourage you to come to us when you need help about a vacuum (and to send your friends and family!)

 

 

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 Read last month's Newsletter 

 

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Take a Break and Enjoy...

 a FUN new video from our  View our videos on YouTube channel!

If you don't know what "Variable Suction"  is...
then you can't know how IMPORTANT it is!

If you're only vacuuming your floors and carpets, you're missing the rest of the house and all of your furnishings! Your vacuum must have this very important feature to be able to clean most things thoroughly, yet gently.
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
MORE FUN & HELPFUL VIDEOS on YouTube!!
Find out the 10 things you SHOULD be vacuuming, but probably aren't. 
*OR* see the amazingly difficult things you can clean
with simple, healthy with Lemon Oil


 $1.00 OFF
Mrs Meyer's
Natural
Cleaning Products

  

PRINT this coupon and present to cashier at time of sale. Discount not accepted without coupon.

Expires: 3/13/15
PROMO CODE: NL055  
 
COUPON Queen Vacuum
* 156 Monmouth St., Red Bank, NJ 

Clean Thoroughly & Naturally!
Receive $1.00 off each bottle of Mrs Meyer's Cleaning Products in your order! Lots of new formulas and fragrances!Mrs Meyers Cleaners

(Limit 3 items / $3.00 total discount)  

Restrictions:
In-stock product only, no rainchecks. One coupon per customer, one time use only, in single transaction.

Thanks for taking the time to read this newsletter. Soak up whatever knowledge you can and apply it to make your life a little easier! THIS PUBLICATION IS FOR YOUR BENEFIT - we're just here to help!

If you like what you see... with your friends & family! Thanks and enjoy....
 
Sincerely,
John & Rachel Decker  (Owners)
Queen Vacuum & Sewing Machine Co.
ContactInfo

VISIT US at: 156 Monmouth Street, Red Bank, NJ 07701

Hours: Mon - Fri 9:30am - 6:00pm (closed Sat) Sunday 10am-2pm

Phone: 732-747-5623

Email: [email protected]

Website: http://www.queenvacuum.com