Back to Basics - Fault Isolation with an Electronic Control
By Dave Bird, Dyer Appliance Academy
 Last month we talked about the evolution of electronic controls, their circuitry and feedback signals. Another advantage of electronic controls are Error/Fault Codes and the Service/Diagnostic Mode. Both of these features can be of great assistance in the fault isolation and repair of your customer's appliances.. Read More
|
Jennifer's Warranty Tip #48
By Jennifer Webert - Mid-America Service
"FRIGIDAIRE/ELECTROLUX SWITCHES TO SERVICE POWER, CONTINUED"
Here are some additional tips that I have learned navigating myself along the way when billing Electrolux/Frigidaire claims on ServicePower.
"CORRECTION" - Multiple part distributors can be billed on the same claim: When you have a standard, straight forward claim (warranty or contract) and you have multiple part distributors used to obtain all of the parts needed to repair the appliance, you can now bill them all on the same claim. Just make sure to use the correct distributor number per part and your claim should be good to go.
Read More
|
Using the Schematic Diagram to Troubleshoot a Whirlpool Front-Load Washer
By Samurai Appliance Repair Man, www.Appliantology.org
In this exciting episode, the Samurai shows you how to use the tech sheet schematic to troubleshoot a newer Whirlpool front load washer (one of the new Alpha2 platform washers) that acts like it wants to start but won't. Watch with shock and awe as I ruthlessly hunt down the miscreant part and guide you through the troubleshooting process both on the machine itself and on the schematic diagram, demonstrating killa troubleshooting techniques that every tech should know. Come with me now on a journey of Total Appliance Enlightenment....
Read More
|
Reliable Parts Announces Strategic Investment
Announcement May 5, 2014
Reliable Parts is pleased to announce that Dot Foods and Svoboda Capital Partners have made a significant strategic investment in the company. Reliable will use the funds to invest in future growth initiatives, to support strategic acquisitions and to facilitate an ownership transition from the Loughran family. Reliable will remain an independent company, and no changes are planned for key management, sales, operations or customer service personnel. Read More
|
Team Building: It's a group effort
By Catie Bloom, AAA Appliance Service Center
We all have heard expressions like "A chain is only as strong as its weakest link," or "There is no 'I' in team," but what really separates a great leader from an average leader? Douglas MacArthur said "A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others. He does not set out to be a leader, but becomes one by the equality of his actions and the integrity of his intent." As leaders, we control our business environment through who we bring in and set the tone of our organizations through our own actions. Read More
|
Premium Refrigeration Specialist Liebherr Partners with PlusOne Solutions
May 1, 2014
Liebherr, the worldwide leader in premium refrigeration for more than 60 years, has  selected PlusOne Solutions, Inc. to provide enriched warranty administration, repairs and parts handling for all residential Liebherr products in the United States, effective June 5th. Read More
|
|
The New Face of Search Engine Optimization
By Mark Maupin, Right Now Marketing
 In a time not terribly long ago, the Internet was a sort of "Wild West" when it came to Search Engine Optimization (SEO). Nowadays, however, things are quite a bit different. Gone are the days of easily gaining rank in Bing's and Google's search results with just a few simple tactics. With so many search company algorithm updates geared towards improving the results of paid advertisers (not to mention more space on the search page being dedicated to "integrating" paid ads, into the results interface), it's no wonder SEO guys have had to head back to the drawing boards.. Read More
|
Why Innovation Breeds Character, Not the Other Way Around
 When I received my first American Express Platinum Card, it came in a gift box, displayed like a Rolex watch. Everything about the presentation was designed to tell me that I made it, just because I had this card. The American Express Platinum Card wasn't shipped; it was awarded. Read More
|
How to Accumulate Good Customer Reviews that
Stick
 Local business reviews can provide a serious boost in website traffic and sales. Consumers put a lot of trust in reviews, and a local listing with multiple positive reviews is more likely to attract a visit than a website that has none. They are a great way to stand out from your competition. Read More
|
BYE! BYE! Why did my employee quit without notice?
 You thought you had a good relationship with this employee. As far as you're concerned, you were a decent boss. You treated the employee fairly, were supportive of his work, addressed him respectfully, and said "please" and "thank you." You may even have gone out of your way to provide this employee meaningful development opportunities or a bigger salary.Read More
|
Regional Service Training Institute
Limited Registration for Regional Service Training Events, Register Today!
Plans are complete for the 2014 RSTI program. This year's training will have 4 OEMs and three business management topics. A combination of Hands on training from Bosch, Electrolux, Samsung and Whirlpool will be at each event. Learn from your peers how to increase your first call completes, calculate the cost of a service call and how to market online using social media. Registration is now open and each institute has limited registrations. Don't miss out, Register Today! Go to www.unitedservcers.com website to register and get location details. Questions? call 800-683-2558.
 | | Space is Limited |
|
|
|
Contact:
|
Paul Mac Donald, Executive Director
United Servicers Association
3501 N. Southport Ave., Ste. 199 Chicago, IL 60657 | 800.683.2558
|
|
 |
|
|
|
|
|
|
|
|
|
