 Greetings!
Forget Me Not
Bill Chance 2001 Remember rockets red glare
bombs bursting in air
gave threw the night that our flag is still there.
Our forefathers reminder of a price to be paid and responsibility to inherit the United States.
Rockets red glare bombs bursting in air
Words fallen on ears unwilling to hear.
deaf no more we all know now the price of freedom the price of war.
Freeborn children listen and see a new generation paying for you and me
Don't be so blind or so deaf to the sights and sounds Americans have left,
Let freedom scream in our ears and minds never forget those left behind.
Freeborn children stand tall and see! does the banner old glory yet wave for thee
God bless America.
Memorial Day, a day to remember
The USA e-Servicer Newsletter Team
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Whirlpool Launches the Wi-Fi Smart Appliance
By Jeff St. John, www.greentechmedia.com
|  Whirlpool is taking a new step in bringing "smart," digitally networked appliances into the mainstream -- it's actually putting them on sale. Over the past month or so, the Benton Harbor, Mich.-based white goods giant has been selling a refrigerator, a dishwasher and a washer/dryer unit equipped with its 6th Sense Live technology, which allows each appliance to be turned on, link up to a household Wi-Fi network, and show up on customer smartphones, tablets and PCs. more... |
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Simple and Safe Way to Braze Sealed Refrigeration Systems
|  Most recently demonstrated at the USA convention in Orlando, Florida, American Beauty Tools' resistance brazing system (Model 10557-C) which continues to amaze and delight appliance servicers across North America. American Beauty's most popular brazing system is its 1,800 Watt system which features three unique output settings easily capable of generating enough heat to flow even the highest silver content brazing alloys. more... |
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At'Cher Service: Call to Action for Moore Oklahoma Disaster Area
By Kenneth Jagmin, At'Cher Service
|  Over the last few days there have been some terrible storms and a tornado in the Oklahoma area. The coverage on the news shows just horrific damage, not only to the residents' homes and personal property, but also a huge distress to them physically and emotionally. At this time people want to help; I want to help. I am a small business owner and donations in the form of money are not enough. I am considering donating the services of 2 techs, myself and lead installer as well as a few units as well as all the parts and Freon our two service trucks can hold. more... |
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Samuari's 12 Laws of Appliance Repair
By Samurai Repair Man, www.Appliantology.org
|  Today, the Samurai has a special Appliantological revelation to share with you: Samurai's 12 Laws of Appliance Repair. These sacred laws of appliance repair were revealed unto the Samurai during an unusually long session of consuming the sacred fermented grain beverage revered by Appliantologists all over the world. Both neophytes in The Craft as well as battle-hardened appliance warriors will take comfort and solace in the 12 Laws. So, please, come and bask in the aromas of appliantological wisdom that the Samurai now bestows upon you: more... |
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Jennifer's Warranty Tip
#38 NEW "No-Show" Customers
|  Did you know that NEW will pay your company for a "no-show"?
I didn't either until I attended an NEW class at the last ASTI convention in Florida. According to NEW, if they schedule a service call for your company through ServiceBench and the customer misses the appointment, NEW will pay for the "no-show".
Most companies call and confirm appointments with their customers prior to arrival; several even send emails, texts and scheduled rotary reminder calls. Even after all of this effort, for whatever reason, customers still sometimes miss their appointments. more...
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How Appliances Online Went From 2,500 to 1m Facebook Fans in Just 2 Years
By Graham Charltom, www.consusltancy.com
|  Online electrical retailer Appliances Online (now rebranded as AO) has seen impressive growth on its Facebook page, recently hitting the milestone of 1m likes. According to AO, it is also making Facebook sell, something not all retailers have managed to do. It has seen a 60% in branded search traffic, which has led to a 58% uplift in sales driven by brand terms. more... |
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Top iPhone Credit Card Processing Applications
By Jeff St. John, www.greentechmedia.com
|  The top iPhone credit card processing applications make it easier to run your business from anywhere. Whether you are selling crafts at a trade show or providing in-home services, you can now accept credit cards with your iPhone through a variety of applications. These low cost apps also make for great backup processing options in the event of a service disruption from a primary processor. Below are our top mobile credit card processing picks focused on pricing, customer support and user satisfaction. more... |
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YouTube Marketing: What to Consider Before Getting Started
By Michael Miller, www.entrepreneur.com
|  YouTube has become a hot site for businesses looking to promote their products and services. But not every business gets acceptable results from their YouTube marketing videos. Success on YouTube depends on what you want to accomplish with your online videos. So, before you press the record button your video camera, answer some key questions about your YouTube video strategy. more... |
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What's the Real Power of a Press Release for Marketing Your Business
By Mark Maupin, Right Now Marketing, LLC
|  Press releases are clearly defined as a tool for communicating a specific message concerning your business. The press release is your tool for letting the world know about special newsworthy events, policy changes, awards, advancements, etc. Good news about your firm draws consumer attention & can enhance your status in your industry; but the benefits of good press don't stop there... more... |
United Servicers Association Inc.
A non-profit trade association for appliance repair professionals.
3105 N. Ashland Ave. Suite 199, Chicago IL, 60657
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Save $6.75/pr
USA Members Only
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Thanks to Solar Refrigeration & Appliance Service, A USA member in New Orleans, we've scored a great deal on Pro Shoe Covers just for USA members. Only $10/pair, an incredible $6.75/pair savings. Click on the Shoe picture above to order yours today. Enter the Discount code USA10 and put your USA membership ID number in the "Order Notes" box that will be on the shipping method page to get this amazing price. Pro Shoe Covers are constructed with a premium nylon material. This same material is used to manufacture such items as luggage, tarps, backpacks, and hammocks. The fabric is strong and permanently sealed with a finish that offers a moisture barrier so you do not leave wet or dirty tracks. The sole is made from a rugged, waterproof, non-slip material. Pro Shoe Covers are double stitched and reinforced to ensure a long life. Made in the USA
Pro Shoe Covers are very easy to care for and have a long life expectancy, usually between 6 and 9 months, depending on how they are cared for. They look professional and your clients will be impressed when you slip them on prior to entering their homes. Advantages of Pro Shoe Covers:
- Machine washable
- Slip resistant soles on wet and dry surfaces
- Soles will not leave scuff marks on flooring
- Reusable shoe covers - average lifespan 6 to 9 months
- Four sizes available that will fit shoes and work boots 4 to 17
- Waterproof materials-no wet or dirty tracks
- Easy on ... easy off
- Reusable shoe covers - go green!
- Long life span
- Sizes can be mixed when ordering by the dozen
Product Detail Sheet
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2013 RSM Locations
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This year's USA Regional Service Meeting Program will include technical & business management training on Thursdays & Fridays in a city near you. So far we have commitments from : - Whirlpool,
- Electrolux,
- Samsung and
- Bosch
for factory technical training. Here is a preliminary (subject to change) list of cities we are planning to visit this Sept., Oct. & Nov. Watch for dates and registration links. - Saddle Brook, NJ
- Charlotte, NC
- Cleveland, OH
- Indianapolis, IN
- Miami, FL
- Jacksonville, FL
- Nashville, TN
- Portland, OR
- Seattle, WA
- Sacramento, CA
- Boston, MA
- Anaheim, CA
- Chicago, IL
- Austin, TX
- St. Louis, MO
- Denver, CO
- New Orleans, LA
- Boise, ID
- Vancouver, BC
- Calgary, AB
- Toronto, ON
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