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Greetings!
 Can you believe it's almost March? Wow, time sure does fly! We hope you celebrated your sweetheart on Valentines day because we have a sweetheart of a deal for you, the 21st Appliance Service Training Institute or ASTI. With over 500 registered attendees and this will be the biggest training event in 2013. Heck it even has it's own interactive event mobile app for all smartphone users. Search your app store for "ASTI". We'll share with you successful strategies to run your business in today's competitive market. Business sure isn't like it use to be and if your phone isn't ringing like you think it should come to ASTI and we'll help you change that! There's still room. Although the Disney Coronado Springs hotel is now SOLD OUT we stashed 5 rooms for last minute folks! But act fast, they'll be gone by Friday. We're excited and looking forward to seeing many of you next week in Orlando.
The USA e-Servicer Newsletter Team
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A Powerful and Portable Information Tool for Professional Appliantologists
By Samurai Repair Man, www.Appliantology.org
|  Wouldn't it be awesome if there was a way of keeping all the technical documents you need during service calls in an inexpensive, compact, light-weight container in which you could quickly find the document you need to fix the problem? In this action-packed, no-holds-barred episode of Samurai TV, I'll show you how I use the Amazon Kindle Fire to easily carry service manuals, bulletins, diagrams, etc., with me on service calls. Using the Kindle Fire, all the tech info I need for a job is right there at my fingertips, easy to retrieve and use. Come with me now on a journey of Total Appliance Enlightenment ™... more... |
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Attention Shoppers: Another New Credit Card Fee is Here
|  Good news for retailers, not for consumers: The fallout of a class-action lawsuit in July means that businesses may charge 4 percent for using a Visa or MasterCard. NBC's Katy Tur reports. It could soon cost you more to shop with a credit card at some stores. As of this Sunday, Jan. 27, merchants who accept credit cards issued by Visa and MasterCard will be allowed to add a service charge to the purchase price. more... |
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ITC Imposes Duties on Imported Washers
By Alan Wolf, www.twice.com
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Washington - The U.S. International Trade Commission (ITC) has imposed stiff import duties on clothes washers made in South Korea and Mexico by Daewoo, Electrolux, LG and Samsung.
Today's unanimous 6-0 decision confirmed last month's ruling by the U.S. Commerce Department that the manufacturers sold imported washers here below fair value and harmed the domestic washer industry. more...
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How to Design a Marketing Strategy
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In their book Guerrilla Marketing Field Guide, the founder of guerrilla marketing, Jay Conrad Levinson, and his wife and business partner, Jeannie Levinson, offer a step-by-step guide to launching a marketing attack that's primed for success. In this edited excerpt, the authors reveal the seven simple things you need to include to make your marketing strategy a success.
Marketing has changed dramatically since the first print ad was published. That ad was probably run in a local newspaper. More than likely, a farmer told the publisher he had an extra cow and wanted to sell it. The publisher said, "Hey! I've got a good idea. Let me mention that cow for sale next time I publish my paper." more...
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USA Web Builder By Market Wrench
A Low Cost Alternative Web Site
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We`re working on a low cost alternative for members to have a customizable web site specially designed and optimized for appliance repair companies. The 5 page template will allow users to easily update pictures and text on their own customized websites. More to come as details become available. We`ll be launching this benefit at the ASTI. While this benefit will have a monthly cost, it will be greatly discounted for USA members.
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United Servicers Insurance Services
Administered by Murphy & Associates
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 Yes, we're working on a special package of business insurance just for USA members. A low cost alternative for members insurance needs. We're launching details at ASTI next month. Details will be in next month's newsletter. Stay tuned!! I know your as excited as we are about this! |
Networking Skills
By Dayn Benson, founder of ExcluServe, Inc.
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In July of 2001 I opened my first construction business. Then the terrorist attacks happened. The country and the American consumer changed their spending habits immediately. It wasn't the best time to start a business. Tens of thousands of MY dollars in advertising had fallen on deaf ears or ended up in a trash can. I needed to find another way to build my business. more...
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USA New Logo Contest
Win a Prize Package Worth $1,200
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We're looking to update the USA logo and we're asking for your help. Send your submissions in a Jpeg format to administration@unitedservicers.com. Check out the cool entries so far on the USA web site. The chosen logo will win:
- a 2014 USA membership
- admission for two to the 2014 ASTI
Contest closes April 30, 2013.
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Jennifer's Warranty Tip
#35 - General Electric Makes Changes to Defective-Damages Part Claims Policy
|  Effective February 1 st, 2013 G.E. made the following changes to their warranty policy:
- Service centers must hold any defective or damaged part(s) for 60 days after the part warranty claim is submitted to the part distributor. G.E. may ask that the part(s) be returned for inspection and will reject the credit if the part is not returned. more...
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United Servicers Association Inc. is a non-profit trade association for appliance repair professionals.
3105 N. Ashland Ave. Suite 199, Chicago IL, 60657
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Good news for you! We've teamed up with Constant Contact. That means we can bring you a proven, powerful and cost effective way to stay in-touch and stay connected with your customers. In fact, Email Marketing complements your current marketing and takes advantage of what loyal and satisfied customers can do for your business - referrals and repeat business.
Sign up through the link below to receive the member benefit of 20% off a six month prepay, or a 25% discount on a full year prepay. If you`re already a Constant Contact customer, email paul.m.macdonald@unitedservicers.com your CC user account name and we`ll have the member benefit applied to your account.
Try it free for 60 days
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WWW.ASTI.us
ASTI 2013
Registration
is filling up fast !
Hurry While There is Still Room
See your Parts Distributor to save an additional $50
2013 ASTI event in
Walt Disney Florida
March 6-9, 2013
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