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Greetings!
 Happy New Year!
It's January 22 already, how are those resolutions coming? A 2007 study by Richard Wiseman from the University of Bristol involving 3,000 people showed that 88% of those who set New Year resolutions fail. Men achieved their goal 22% more often when they engaged in goal setting, (a system where small measurable goals are being set; such as, "I'll get my company on FaceBook or I'll learn Twitter in the next 39 days"), while women succeeded 10% more when they made their goals public and got support from their friends. USA can't help with personal resolutions, but we sure can with business resolutions. If you don't have a web site or your not using Social Media to engage your customers, you should be -- and we'll show you how. The 2013 ASTI in Orlando, Florida will detail the latest marketing strategies for a service business. We'll show you the what, why and how. We'll even recommend vendors that will do it for you. It's not too late register for the ASTI and learn how to market your business in 2013. Click here to register for ASTI
The USA e-Servicer Newsletter Team
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Trouble Shooting a Whirlpool Dishwasher: Clean Light Blinking Seven Times
By Samurai Repair Man, www.Appliantology.org
|  Even though this problem has been around a while, I still meet lots of techs at the Appliantology Academy who get stumped by this one. So, it seemed like a good topic for a quick primer on this classic problem: why the dishwasher controller throws this error code and the Big Four things that can cause it. Come with me now on a Journey of Total Appliance Enlightenment™: more... |
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Having Trouble Finding New Technicians?
By Tommy Lott
|  According to research conducted by the Association of Home Appliance Manufacturers (AHAM), over 52,000 new technicians could be needed in the next five years to service America's major home appliances. That number is staggering! If you've recently attended a convention or training class and looked around the room, you probably saw the same familiar faces that you have seen for many years. These are the faces of the industry's best and most seasoned technicians. And it won't be too long before those technicians will be enjoying retirement. We all wish them the best. However, one question about their retirement really haunts us. Who is going to replace them when they are gone? |
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ServiceBench Announces New Service Guide
From Louis Rose, VP & Co-Founder of ServiceBench
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To help you get your business off to a strong start in 2013, we're investing in important upgrades to ServiceBench.
Today I'd like to give you more specifics and a preview of our first initiative, a significant visual update to the ServiceBench.com website that will take place this month.
Our goal is to make sure that the website transition is absolutely seamless for you and your technicians. more...
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USA Web Builder By Market Wrench
A Low Cost Alternative Web Site
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We`re working on a low cost alternative for members to have a customizable web site specially designed and optimized for appliance repair companies. The 5 page template will allow users to easily update pictures and text on their own customized websites. More to come as details become available. We`ll be launching this benefit at the ASTI. While this benefit will have a monthly cost, it will be greatly discounted for USA members.
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10 Questions You Must Ask When Hiring a Social Media Consultant
By Kim Lachance Chandrow, www.entrepreneur.com
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A social media consultant is essentially the eyes, ears and voice of your company online. That means you need someone who can raise your brand awareness, deliver traffic to your website, and boost your bottom line -- all while keeping your company's reputation top-of-mind.
So how do you hire just the right person? Here are 10 key questions you should ask prospective social media consultants: more...
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Viking Range Corporation Acquired by Middleby Corporation
By Nadia Goodman, www.entrepreneur.com
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 Fred Carl, Jr., Founder, President and CEO of Viking Range Corporation, announced that Viking has been acquired by Middleby Corporation of Elgin, Illinois. Viking, based in Greenwood, Mississippi, is the industry's leading manufacturer of professional category appliances, a segment of the residential major appliance industry it created in 1987 when it introduced the first Viking range.
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USA New Logo Contest
Win a Prize Package Worth $1,200
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We're looking to update the USA logo and we're asking for your help. Send your submissions in a Jpeg format to administration@unitedservicers.com.
The chosen logo will win
- a 2014 USA membership
- admission for two to the 2014 ASTI
Contest closes April 30, 2013.
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Jennifer's Warranty Tip
#34 - Labor Warranty Periods
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If you happen to be an LG factory authorized service-company, then you've most likely heard the news that they are now requiring servicers to honor their labor on warranty repairs for 90 days. I have attempted to find out their reasoning behind this change but I am still unclear. Until I can get a straight answer from LG, here is a list of several manufacturers and their warranty labor requirement. more...
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United Servicers Association Inc. is a non-profit trade association for appliance repair professionals.
3105 N. Ashland Ave. Suite 199, Chicago IL, 60657
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Good news for you! We've teamed up with Constant Contact. That means we can bring you a proven, powerful and cost effective way to stay in-touch and stay connected with your customers. In fact, Email Marketing complements your current marketing and takes advantage of what loyal and satisfied customers can do for your business - referrals and repeat business.
Sign up through the link below to receive the member benefit of 20% off a six month prepay, or a 25% discount on a full year prepay. If you`re already a Constant Contact customer, email paul.m.macdonald@unitedservicers.com your CC user account name and we`ll have the member benefit applied to your account.
Try it free for 60 days
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WWW.ASTI.us
ASTI 2013
Registration
is filling up fast !
Hurry While There is Still Room
Save $100 by Registering Before February 1st
See your Parts Distributor to save an additional $50
2013 ASTI event in
Walt Disney Florida
March 6-9, 2013
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