USA The e-Servicer Newsletter
    United Servicers Association 
For Appliance Service Professionals
December 2012

Greetings!

 

Seasons Greetings Hopefully by now you've got all your shopping done and the gifts wrapped and under the  tree. But how about a little something for you and  your business this year? A trip to the 2013 ASTI in Orlando Florida maybe?
Click here to register for ASTI

 

At the close of another year, we gratefully pause to wish you a warm and happy Holiday Season and a peaceful and prosperous New Year.

 

The USA  e-Servicer Newsletter Team   

Joint Peer Group and RSM Events in Atlanta  

RSM Atlanta 2012

The USA F.I.R.S.T. Peer Group met recently in Atlanta alongside the USA RSM sponsored by Fox Appliance Parts Atlanta. This co-event allowed the peer group to take advantage of the factory training being provided at the two-day Regional Service Meeting and to network with more than 35 attendees at the RSM. Many thanks to Fox Atlanta for making this opportunity available to USA members and to Dacor, Bosch and Whirlpool for their continued support of the independent service provider.  The 2013 RSM program is well underway with many dates and locations under consideration. Watch the e-Servicer for more details.  

 

Networking Skills - A USA Free Webinar
Building your business through relationships
Networking

This online workshop will help you learn how to get better networked into your local community. Networking can be a huge growth opportunity for most service businesses.

Word of mouth business development will directly lead to more COD customers for your business.

 

Please consider investing an hour to build your business.

In this training, you will learn:

· - How to find networking events;

· - How to be effective in a 2-minute conversation;

· -How to pick a networking group;

· -How to ask for referrals;

· -How to follow-up with a new relationship;

 

Click here to register for this webinar 

 

Wednesday January 16, 2013 1:00pm EST

USA Partners with Constant Contact
To offer you state of the art Email Marketing Services!

Constant Contact

Good news for you! We've teamed up with Constant Contact. That means we can bring you a proven, powerful and cost effective way to stay in-touch and stay connected with your customers. In fact, Email Marketing complements your current marketing and takes advantage of what loyal and satisfied customers can do for your business - referrals and repeat business.

 

Sign up through the link below to receive the member benefit of 20% off a six month prepay, or a 25% discount on a full year prepay. If you`re already a Constant Contact customer, email paul.m.macdonald@unitedservicers.com your CC user account name and we`ll have the member benefit applied to your account.

Try it free for 60 days 

 

A more button  

Diagnosing Refrigerator Ice, Frost and Condensation Problems  

By Samurai Repair Man, www.Appliantology.org  

Frost Refrigerator

In this month's riveting tome, Samurai Appliance Repair Man leads you deep into the bowels of refrigerator appliantology and illumines your path for solving mysterious and elusive ice, frost, and condensation problems.  The appearance of these hydro-phenomena have caused much gastronomic distress and early-onset alopecia amongst even the most seasoned and loin-girded tech.  Come with me now on a journey Total Appliance Enlightenment™ and let the Samurai reveal all manner of Truth unto thee, and the Truth shall set thee free... more...

 

USA Members on YouTube  
See how some USA members are using YouTube
YoutubeThe popularity of YouTube has increased tremendously in the past few years. Used once by amateur video makers for fun, it now hosts innumerable marketing strategies. So, why don't you also take advantage of this golden opportunity and mark the inception of your viral marketing with a YouTube marketing campaign? Here is how three USA members are using YouTube.
 
Appliance Repair - 911 Service Today
Appliance Repair - 911 Service Today
Guinco Race - Guinco Service Style (Gangnam Style EXCLUSIVE PARODY)
Guinco Service 
Lake Appliance Repair | Glad You Came (Parody)
Lake Appliance Repair

 

 

 

 

 

 

 

 

4 Cures for Chronic Procrastination

By Nadia Goodman, www.entrepreneur.com

Procrastination At a startup or small business, every hour counts. You need to get things done and stay on task if you want to grow your business. As a leader, learning to beat procrastination will make you and your team more productive, more often.     more...

New USA Member Benefits on the Way !   
 New benefits will be launched at the ASTI
Service locator

Member Locator Service

Soon consumers will be able to search the USA data base for a member company in their area. Based on the zip codes or postal codes that you work in, your company name will display above all others when customers search for a service provider in their area. USA Social Media efforts will engage consumers to look for servicers that are a part of a nationally recognized trade association. Oh yeah, and there's no cost to USA members for the lead!!

USA Web Builder 

USA Web Builder

We`re working on a low cost alternative for members to have a customizable web site specially designed and optimized for appliance repair companies. The 5 page template will allow users to easily update pictures and text on their own customized websites. More to come as details become available. We`ll be launching this benefit at the ASTI. While this benefit will have a monthly cost, it will be greatly discounted for USA members.

Sears Hometown and Outlet Store: Appliance Increases Drive Higher Comps 
By  www.appliancemagazine.com
 
Sears 2

Sears Hometown and Outlet Stores, Inc. - newly separated from Sears Holdings Corp. - reported third quarter operating income was up 27% to $14.1 million, compared to $11.1 million in the third quarter of the prior fiscal year.  

more... 

  

Jennifer's Warranty Tip  
#33 - New Rules - Fisher & Paykel
Warranty Tips

 

With changes happening all of the time in the appliance world when it comes to appliance warranties, part policies, and claim procedures, it's easy to miss or overlook the emails or posted documents presenting these changes. 

more... 

ASTI2013


 

 
United Servicers Association Inc. is a non-profit trade association for appliance repair professionals.
 
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www. unitedservicers.com          1-800-683-2558 
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ASTI 2013 

  
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ASTI 2013

Registration

 is now open

 

See the program and training descriptions online at www.asti.us.

 

Save $100 by Registering Before January 1st

 

See your Parts Distributor to save an additional $50

 

2013 ASTI event in

Walt Disney Florida

March 6-9, 2013

ASTI PD Discount