Maintenance Matters

The Informative Newsletter of Alan Cox Automotive  

                                                  December, 2012

In This Issue
Collision.Honda.com
Buyer Beware
Manufacturer Recalls
Hyundai and Kia Overstated Gas Mileage
Will E15 Fuel Damage your Car?
Quick Links...
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Don't Divorce Alone
  
Divorce Seminar
What You Should Know
January 12, 2013
 
Monthly Hot Shot Seminars

 

FREE...Support groups available for men and women
  
Divorce Survival Weekend
February 15-17, 2013 

More info: contact Visions Anew Institute  770-953-2882   

  

AutoTexPINK

is a women-owned and created company that is bringing the power of women together with quality auto parts to "wipe out" Breast Cancer.

 

For a limited time Alan Cox Automotive offers Pink wiper blades or Black wiper blades with a Pink Ribbon.  A portion of the sales price is donated to "wipe out" Breast Cancer.

Pink Ribbon  

Visit AutoTexPink.com to see the wiper blades and more information.

Need Tires?

Ask Jonathan about our

Take your Pick Tire Sale

Tires  

Falken Tire Mail-In Rebate on a set of 4 tires

$50.00 on Falken Wildpeak AT

$100.00 on Falken Wildpeak HT

 

$40.00 In-house rebate on Falken or any set of 4 tires

We offer Hankook, Cooper,

Michelin, Yokohama, Nitto, Sumitumo, BF Goodrich and Uniroyal tires just to name a few

Offer good thru Dec 31, 2012

   

Free Rotate and Balance

for the Life of the Tires

 Call today for pricing and appointment

770-427-1745

Remember: 4 wheel alignment

$69.95 most vehicles

Calling All Crocheters, Knitters and Quilters

Project Linus Wants YOU...

 

Project Linus is a national organization of people who crochet, knit or quilt blankets for children in need.  Alan Cox Automotive is an official Drop-off location for your blanketsProject Linus

 

Visit the website for more information or call Sherry at 770-427-1745.

 ProjectLinusWebsite

 

Alan Cox Automotive is ready to assist you with your vehicle needs.

 

Nick Kocsis - Service Manager

Jonathan Hall - Parts Manager

Debi Patrick - Office Manager

Marshall Winkeljohn - Shop Foreman

Jeremy Bucy - Technician

Davin Esa - Technician

Justin Young - Technician

 

Let us know when we can be of service.     770-427-1745 

Little Black Dress/Little Red Wagon
MomWagon

The Holiday 2012  issue is here...Enjoy.

Little Black Dress/Little Red Wagon 

Did you know...
 
Alan Cox Automotive has been AAA Approved. We are proud our Customer Service Index is 98%.  When you show us your current AAA card you will receive 10% off labor.aaa_sycs

  

  
Alan Cox Automotive guarantees all work for 18 months or 18,000 miles instead of the standard 12 month or 12,000 mile warranty.

 

For your convenience we have a Night Owl to drop off your vehicle before and after hours.

But did you know, we also accept credit card payments over the phone so you can pick up your vehicle after hours.

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Alan Cox Automotive
1326 Cobb Parkway North
Marietta, GA  30062
770-427-1745
Fax 770-427-0786
Remember:  Maintenance cost less than repairs.  Maintenance can be scheduled.  Repairs and breakdowns never happen at a convenient time.
 
A well-maintained vehicle is a dependable vehicle.
 
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Christmas gift suggestions: 

To your enemy, forgiveness.

To an opponent, tolerance.

To a friend, your heart.

To a customer, service.

To all, charity.

To every child, a good example.

To yourself, respect.

 

Oren Arnold

 
 
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Greetings!    

  
I love the holiday season and spending time with family and friends. 

 

 

As 2012 comes to a close, take time to count your blessings and be thankful for what you have. We are certainly thankful for all of our wonderful customers.  Remember we are here for you.  Let us know when we can be of assistance to you and yours.

 

Alan Cox Automotive will be closed:

December 24 at Noon

December 25 Christmas Day

January 1 New Year's Day

 

Merry Christmas and Happy Holidays from our family to yours.   

 
Sherry
Drive Safely,

 

Sherry Richardson
 
 
P.S. Remember to schedule a mini service prior to your next road trip.

P.P.S. Follow us on Facebook and Twitter.
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P.P.P.S. Alan Cox Automotive is 29 years old this year. As a thank you to our valued customers we are offering at 29% discount when you purchase a Mini Service Package. See details below in the Special Coupon Section. 
  New Website for Honda
Collision.Honda.com
  
American Honda has launched a new website designed to provide Honda owners with information they need when making decisions regarding collision repair. The website offers videos regarding wheel replacement and airbags, Honda position statements and information about collision parts and insurance.
Crash     
The National Association of Insurance Commissioners (NAIC) this year released a mobile app to help guide drivers on what information they should disclose after an accident; the association says the new Wreck-Check app will help prevent drivers from giving away too much personal information - such as home address, phone number or driver's license number - that could lead to identity theft. The last thing you're probably thinking about following a car accident is protecting your privacy.
  
Buyer Beware... 

Because of the devastation caused by Superstorm Sandy thousands of flood-damaged vehicles could inundate the used car market. The National Automobile Dealers Association put out a statement estimating that 200,000 or more flooded cars could be resold.

Flood Vehicle 

A flood-damaged car can be a serious problem. Once a vehicle is dried out, the damage may not be immediately apparent, so the car can often be sold to an unsuspecting buyer. Beneath the surface, the water can damage computers that control everything from the gas pedal to the entertainment system. Saltwater, like that from Sandy's storm surge, is especially harmful, causing corrosion in electrical and mechanical parts that can pose problems for years.

 

Solution: Have a Pre-purchase inspection prior to purchasing a used vehicle. Our charge is $95 and takes about one hour. We found several flooded vehicles in our area after Hurricane Katrina. Potentially, we could see flood-damaged vehicles from Superstorm Sandy.

Manufacturer Recalls

 

Toyota  After the 7.43 million vehicles recalled in October over faulty window switches that can cause fires, it appears the Japanese car company has learned from its mistakes.  Toyota is becoming quicker and more transparent about defects.

 

"We are not proud of recalls, but there is nothing wrong with recalls per se. Hiding anything would be the problem," Shigeru Hayakawa, a senior executive, told the Associated Press. "We are dealing with problems more expediently." 

Toyota Recall

 

For more information contact your local dealer. Or call:

Honda/Acura 800-999-1099

Toyota/Lexus 800-331-4331

Hyundai/Kia 800-633-5151

Have your VIN available.

 

EPA finds Hyundai and Kia Overstated Gas Mileage
Hyundai and Kia overstated the gas mileage on 900,000 vehicles in the past three years. A discovery that could result in sanctions from the US government and millions of dollars in payments to car owners.
  
The inflated figures were uncovered by the EPA in an audit of gas mileage tests by the two South Korean automakers.  The agency, which monitors fuel economy said it is investigating how the companies came up with their numbers.
  Kia Optima Hybrid
The EPA found inflated gas mileage on 13 models from 2001 through 2013 model years, including Hyundai's Atlanta and Tucson and Kia's Sportage and Rio. The window sticker mileages were overstated on about one-third of the cars sold by the companies during the three years.  Hyundai and Kia will have to knock one or two miles per gallon off the vehicle stickers of most of their models. Some models will lose three or four miles per gallon.  
  
Company executives apologized for the discrepancies and promised to compensate customers because they are using more gasoline than expected. They stated the higher mileage figures were unintentional, caused by errors in following EPA mileage test procedures. Customer payments are likely to cost Hyundai and Kia millions of dollars.
  
Intentional or not, overstating the mileage could cut into Hyundai and Kia sales, especially with people who are deciding between brands and ready to buy soon. Automakers do their own mileage tests, following procedures set by the EPA and the agency enforces accuracy by auditing about 15 percent of vehicles annually. Other automakers are watching the EPA's action against Hyundai and Kia.
Will E15 Fuel Damage your Car? 
E15 
The American Automobile Association, AAA is asking the EPA to suspend sales of E15 gasoline because a survey of its members found that 95 percent of them do not know what it is and could unknowingly damage their cars as a result.
 
E15, a mix of 85 percent gasoline and 15 percent ethanol, was recently approved for sale by the EPA as a way to increase the use of renewable fuels, but it comes with a caveat.
 
The E15 can be used only by cars and light trucks from the 2001 model year and later, because it could have an adverse affect on the engines and emissions systems of older vehicles. Other problems could include engine damage caused by the corrosive ethanol, even in the late model cars that the EPA says are good to go.
 
Only flex-fuel vehicles designed to burn fuel blends that contain up to 85 percent ethanol are specifically approved by their manufacturers to use E15. Many automakers including Toyota have already said that their warranties will not cover E15 related damage.
Thank you for your patronage. You are a valued customer. I hope you and your family have a very Merry Christmas and a Properous New Year.
 
Drive safely,


Sherry Richardson
Alan Cox Automotive
 

P.S. Remember: Refer a new customer and you both receive a Free mini service.  Have your friend tell Nick you referred them.

  
 

Mini Service Package
$99.99* 
Save 29% when you  
Buy 3 Mini Services
Get One Free
 
  770-427-1745
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Offer Expires: December 31, 2012       * Not valid with any other coupon. Sales tax applicable. Extra fee for full synthetic oil, more than 5 quarts oil, canister filters and tire balance.