With many of my clients, we get to an impasse when we try to figure out what they really want. The challenge with simply asking the question is that I almost always get a Knower/Judger, politically correct, react-rather-than-respond answer. And frequently the answer refers more to a need (which is K/J-based, egocentric, and satisfying) than a want (which is Learner/Researcher-based, present, and happiness-oriented). Here's how I figure out what I want.  (Read more).....

Recently, several managers I work with have been concerned about how "engaged" their employees are in their work. I've long been bothered by the concept of employee engagement. Why is it a one-way street? Why is it only the employee's engagement we measure (and everybody does...Gallup, AIAA, tons of others). I take a different view, and I believe that there is a way to improve not just your employees' engagement, but your own.  (Read more).....