Driving Membership Forward. Together. | www.memberwise.org.uk
March 2016 (Issue 57)

Welcome to our March Newsletter!

This month we prepare for our national membership best practice conference, Membership Excellence 2016  on 21st April in London.

Momentum is gathering and we have one hell of day planned for delegates!

We have a lot to share with you this month including new Insight videos, Guest Blog Articles and New Resource Signposting.

I would like to take the opportunity to signpost the VIP launch event for this year's Harnessing the Web 2016 survey summary report (Sponsored by ASI Europe) in London on 6th April. Reserve your place now...

I hope that you read this newsletter with interest and please do feel free to provide us with your feedback.

Richard Gott
MemberWise Network Chair
Membership Excellence 2016 Update

#MEMX16 - Early Bird Offer Closes on Friday!
21st April 2016 / Park Plaza Victoria / London

The Membership & Association Sector's leading membership & CPD focused best practice conference is back!

200 delegates have registered to attend and only 50 Early Bird places now remain. MemberWise Founder and Chair, Richard Gott, explains why you should attend!

Introducing Membership Excellence 2016

Explore the programme, meet our expert speakers and book your place(s) online today.

Network Views
Utilising Data and Technology to Drive the Member Experience - In this blog article by Shannon Dority (Abacus e-Media) writes about how providing a valuable and engaging member experience remains a top priority for all membership organisations and associations. Read more... 
Driving Membership Body Efficiency - The three wins
Jenny McTiernan (ProTech) explores how membership organisations are facing the challenge of technology investment and integration issues whilst delivering products and services to members at the lowest possible cost. Read more...
Membership Excellence. More than a numbers game?

In this membership excellence focused opinion piece Jane Galbraith, Head of Membership at the Chartered Institute of Linguists, considers the following killer questions -

Is achieving excellence in the diverse and intricate world of the professional association really attainable? Are membership professionals all slaves to the metrics in pursuit of excellence? Do we run the risk of losing sight of what's important when we are chasing the tiniest of percentage retention increases or finalising a recruitment campaign the millennial generation can't ignore? Read more... 
Introducing Membership Plus

Membership Plus are membership marketing print and mailing experts working with over 110 membership organisations.

Specialising in membership card, membership renewal / reminder and other related membership mailings, Membership Plus is regarded as one of the market leaders in the membership sector.

Visit us at Stand 9 at the MEMX 2016 Conference on 21st April or click here to find out more.
Insight Video: The Future of CRM (Silverbear)
Harnessing the Web - The Future of CRM & Key Challenges / Top TIps (Silverbear)
The Future of CRM & Key Challenges (Silverbear)
New Resource - Office Holder Job Descriptions

Office Holder roles are important. The individuals carrying 
out these critical roles are responsible for setting clear and focused strategy and direction. These responsibilities need to be communicated clearly from the get-go.

As a sector we are using variable quality/detailed job  descriptions and person specifications. Some are too basic and others lack important detail. In response we have created a suite of best practice job descriptions for the following roles:

- President
- Vice President
- Chair or Chairman
- Treasurer or Honorary Treasurer
- Board Member/Trustee
- Chief Executive Officer (CEO)

The templates are located in the Insight Portfolio on the new MemberWise website and are available completely free of charge. Read more...
Event Calendar
An overview of the latest network conferences and events:


Harnessing the Web 2016 Research Summary Report
VIP Launch Event
One Drummond Gate, London

Membership Excellence 2016
Park Plaza  Victoria, London
21 April
Select (CRM)
Academy of Medical Sciences, London

Harnessing the Web 2016 
Park Plaza Victoria, London

LinkedIn Discussion
Our online professional networking group on LinkedIn is a private group exclusively available to association and membership professionals. Over 1,300 subscribers regularly access the group.

Current discussion topics:

- Online Social Media - Are membership bodies wasting precious time?

- MemberWise - This is what we are all about!

- Reasons to belong to a professional body

- Great Idea - Monthly CEO Drop-In Clinics

- Swift Lessons in Millenial Marketing
In This Issue
Issue Sponsor
Issue Sponsor


Since 1991 we've helped thousands of associations grow revenue, reduce expenses, and improve performance through

best practices, ongoing client advice, and proven solutions.

We're the company behind iMIS - the world's #1 member engagement management system (EMS)™

Featured Event
Harnessing the Web 2016 Research Summary Report  
VIP Launch

6th April   
6pm to 8pm  
Central London

 You are invited to our VIP Launch event (sponsored by ASI Europe)*

Why attend?

Be amongst the first to hear this year's statistically significant sector specific results

Take back results that will help your digital proposals and business cases

Receive a free copy of this year's report

*Places exclusively available to association and membership professionals.
Featured Vacancy

Membership Development Officer

Surrey Wildlife Trust
Featured Seminar
(CRM) Seminar

17th May  
9am to 1pm   

Academy of Medical Sciences, London 
*Places exclusively available to association and membership professionals.

New MemberWise
 Recognised Supplier
Renewed MemberWise
 Recognised Suppliers
Network Resources

Network Service Signposting
CPD Consultancy Service
Case Study - Royal Academy of Dance (RAD) 

 The RAD recently commissioned an independent review of its newly introduced CPD scheme in order to assess the appropriateness of its structure, content, processes and the positive outcomes it was delivering to both national and international members.

The resulting report was targeted, insightful and comprehensive enabling the Academy to begin to develop a clear action plan to ensure the scheme is not only sustainable but that it exceeds members' expectations in the value it delivers.

The Academy would completely recommend this service to fellow associations and membership organisations.

Melanie Murphy, Director of Marketing, Communications & Membership

Next issue - April - Member Recruitment & Retention
Do you wish to contribute?
Get in touch...

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