Your September eUpdate (Issue 41)

Welcome to Your September eUpdate!


This month we gear-up for our national web conference, Harnessing the Web 2014, and over 200 delegates have registered to attend!

The day is our opportunity to 'take time out' of the office and focus on 'all things DIGITAL' that will enable us to improve member recruitment, retention, value and growth!

If you have not yet registered I hope you can join us! A few places remain and our 20 reader discount/3 for 2 promotion has now been extended until 23rd September.

In this eUpdate we have a lot to share with you, including new advice sheets, Membership Sector Blog articles, new MemberWise Insights, events, online networking discussions and more!


If you see something that will interest a colleague please do  

This eUpdate is sponsored by leading engagement management system provider, 
ASI Europe.


Richard Gott

Chair, The MemberWise Network

In this issue...
Harnessing the Web 2014 - Reader Offer (£20 off)
VIDEO: Product and Service Segmentation (ACCA)
Free Top 5 Key Digital Trends Whitepaper
Free Membership Management Seminar! (Excitation)
Top Tips for Running a Successful Webinar (Sponsored by CJAM)
CPD Focus - Calling All Healthcare Regulators, Professional Bodies and Royal Medical Colleges!
Membership Sector Blog - Mobile Web & Online Mentoring Focus
Lunch & Learn - Pension Auto Enrolment
Lunch & Learn - Going Global? Legal Master Class - The latest vacancies
Onine Networking Group - The latest online banter!
Harnessing the Web 2014 - Only 3 weeks to go!

Harnessing the Web 2014 is gathering momentum and over 200 delegates have registered to attend.

If you have not yet registered there's still time! 

- Harnessing the Web 2014 
- 7th October
- Hotel Russell
- Central London
- 20 reader discount/3 for 2 offer below!

Take a look at our keynote session case studies/online themes:

- Investor Relations Society - CRM Implementation
- CIBSE - Digital Strategy Delivery
- Royal College of Physicians - Member Journeys/Consultations
- CIMA - Online Mentoring
- Consumer Psychologist, Maria Borstnar - Online Engagement

- Indigo Blue - What 'Good' looks like
- Sue Froggatt - Strategic and practical insights from the web
- BMA - Digital Transformation

PLUS 2 'pick and mix' breakout streams featuring other great case studies including the BDA, ACCA, FIA, RPS, RSC, RCVS and more!

Who should attend?

Membership, marketing and communications professionals / Senior management team members / IT, web, operations and project / programme management professionals / Professionals responsible for coordinating, managing or developing 'Digital' activity / Anyone interested in optimising online membership-related activity.

Receive 20 off a standard membership and association professional pass by entering discount code 'reader20'*. 3 for 2 is also available on group bookings (request further information).

*Available only to association and membership professionals.

MEMX 2014 Video Insight - Product Segmentation
Earlier in the year MemberWise held its inaugral membership excellence themed conference, MEMX2014.

Our keynote speakers kindly agreed to us filming their session and we would like to share the latest presentation to be published:

- Innovative Member Product and Service Segmentation to Drive Membership Value and Growth

- ACCA Professional Development Manager, Clare Hodgson

MemberWise Insight - Innovative Member Product & Service Segmentation to Drive Membership Value and Growth 
- MemberWise Insight -
Innovative Member Product & Service Segmentation to Drive Membership Value and Growth

This MemberWise Insight features on our Association and Membership Professional Best-Practice video channel

Free Top 5 Key Digital Trends Whitepaper
The Not-for-Profit (NFP) sector is constantly changing and a big part of that is due to the rapid development and use of technology within the sector.

Earlier this year, Access Group Not-for-Profit Division held the Technology Think Tank bringing together 10 key influencers from across the NFP sector including consultants, clients and journalists.

Download the whitepaper to find out what was discussed and discover the top five key trends that will impact the sector over the next three years.

Download your copy now...

Free Membership Management Seminar!
Excitation, specialist provider of CRM for membership, invites you to a morning seminar on Membership Management.

Find out how you can:

- Attain a single view of the member
- Automate email communications tailored to members' specific interests
- Integrate with your website for member self-service and analytics          
- Easily track the success of your recruitment and retention campaigns

The seminar will include a case study of a Chartered Institute's use of Excitation's Membership Platform, a unique solution focused on the member journey that utilises the power and flexibility of Microsoft Dynamics CRM to fulfil the specific objectives of Associations.

- Seminar: "Membership Management"
- When: 9am-12pm, Friday 3 October 2014
- Where: The Physiological Society HQ, Hodgkin Huxley House, 30 Farringdon Lane, London EC1R 3AW

(Light lunch included)

You can book your place online for no charge here.

Excitation's client list includes the Royal College of Ophthalmologists, the Professional Contractors Group (now IPSE) and the Chartered Institute of Housing.

Top tips for running a successful webinar!
Here's the first in a series of best practice advice sheets written by MemberWiseRecognised Provider, CJ Association Management.

The topic this month is Webinars

Webinars, or web-based seminars, are a great and cost-effective way to speak directly to your audience about a whole host of issues. For example, you could run a webinar to educate people about important business, health or safety issues, introduce them to new products or services or  launch new research findings.

The possibilities 
are infinite. But how do you get started? What's the key to holding a successful webinar and how do you leave your audience eager to know more and keen to connect?

Download Advice Sheet...

Calling all Healthcare Regulators, Professional Bodies and Royal Medical Colleges!

In collaboration with MemberWise, the CPD Standards Office is currently conducting pioneering research with a primary care education trust and establishing a 'CPD Centre of Excellence'.


Working directly with professionals from all aspects of healthcare, the research is focussed on 'everyday' multi-disciplinary CPD activities and how CPD can be something other than 'going on a course'.

The new CPD Centre will be developing new methodologies for clinical and non-clinical CPD activities, and is keen to collaborate directly with membership organisations within the healthcare and medical sector.


There will be an interactive consultation later in the Autumn, however if you are interested in becoming directly involved, please email, with the header 'CPD Centre of Excellence'.


Thank you!

The team at the CPD Standards Office

Membership Sector Blog - Mobile Web Theme
This month we publish more best practice articles on our Membership Sector Blog and on LinkedIn. 

The Membership Sector Blog continues to gain momentum with more professionals requesting to write articles/posts and in the past two months a staggering 2,500 association and membership professionals have viewed our edcutational content.

Here are our latest articles/posts: 

- Associations - Online Anywhere, Any time & on All Devices, Right?
- Online Mentoring Inverview with Veena Naik, CIMA

Interested in being one of our Guest Bloggers? We have featured articles from a range of organisations including the FIA, RIBA and leading sector providers including Loud Marketing and Silverbear.

If you would like to write a Guest Blog please Contact Us
Lunch & Learn - Pension Auto Enrolment
Introducing a free pension auto enrolment themed Lunch and Learn delivered by MemberWise Recognised Supplier, Kingston Smith Financial Advisers.
- Pension Auto Enrolment

- Tuesday 23rd September 2014
- 11:30am to 1:30pm
- London

For many trade associations, 2015 will see the introduction of pension auto-enrolment obligations for their organisation. The press has widely covered the benefits for employees, but many associations may be unclear on  what they need to do to be compliant and are unaware of the period of time they need to allocate to deal with these new obligations and what the ramifications are of failing to comply or leaving it too late to prepare for entry into auto-enrolment.

Kingston Smith Financial Advisers will cover, amongst other things:

- Staging dates
- What you as employers will have to do
- Costs and options
- Challenges

Who should attend? Chairpersons, members of governing bodies, chief executives and other members of the senior management team.

Register your place online...

If you would like to host or sponsor a future 'Meet' please Contact Us.

Kingston Smith Financial Advisers Ltd is an appointed representative of Argentis Financial Management Ltd which is authorised and regulated by the Financial Conduct Authority.

Lunch & Learn - Going Global? Legal Master Class!
Introducing the next in our series of free legal Lunch and Learns delivered by MemberWise Recognised Supplier, Bates Wells Braithwaite LLP.

Going Global? An International Legal Master Class

- 2nd October 2014
- 11:45am to 1:30pm

- Central London

Is your membership organisation or association already operating overseas or making plans to do so? Then this seminar is a must!

We will cover issues such as establishing overseas branches and networks, sending funds overseas and social franchising.

We will also look at ways of protecting your brand.

The speakers will be Thea Longley and Augustus Della Porta from our charity and social enterprise team - both of whom have lots of experience of advising international charities. They will be joined by Mathew Healey, BWB's trade mark attorney who works with commercial and non-profit organisations to protect their brands.

Bates Wells Braithwaite is a leading law firm advising charities, social enterprises, membership organisations, trade associations and commercial companies. More information about them can be found at

If you would like to host or sponsor a future 'Meet' please Contact Us. - The latest vacancies
Looking for your next role or looking to fill a vacancy? We can help.

At last. All of the latest association and membership professional vacancies in just one place.

Browse the latest roles within our sector or if you are looking to fill a vacancy we can help.

You will find the latest roles on the right-hand side of this eUpdate, however we strongly suggest you sign-up to our job alert service so that you can hear about the latest roles as and when they are posted online. 


Looking to fill a vacancy?
- Our dedicated job website is fast becoming the leading way to find the right candidate within the membership sector.

If you would like to discuss your recruitment requirements with our Jobs Board Manager, Luke Stevens-Burt please contact him directly:


- (07738) 242338

How much does it cost?
From as little as 134 for a 30-day advert.

Where will vacancies be advertised? Affiliated networks, our dedicated jobsboard at, our popular monthly eUpdate, monthly job alerts, growing LinkedIn Group and on Twitter (@memberwisejobs).


The latest online banter...

ur online professional networking group continues to provide you with a unique opportunity to network with over 1,050+ senior membership organisation and association professionals.

The group is hosted on popular online professional networking website, LinkedIn, and is only accessible to membership professionals, association professionals and MemberWise Recognised Suppliers.

The group includes news articles, event information, online discussion, debate, supplier promotions, the latest vacancies and more!


Take a look at our current 'top discussion topics':    


1: Online Voting - Have you made the switch (RPsych)
2: How do you influence EU Policy? (Optimist Consulting)
3: Top 5 Benefits of CPD Article & CPD Recording Online? Query (ICF)
4: Advocates for membership (UK Chamber of Shipping)
5: Online Solution Trade Exhibition Introduction (#HTW2014)
6: Membership Benefits Calculator 


Join in the conversation... 

We are always looking to develop and improve our monthly e-update so if you would like to submit ideas/recommendations or enquire about sponsoring the next issue please get in-touch!


Yours Sincerely,

Richard Gott
The MemberWise Network

eUpdate Partner
Why the Era of CRM is Over...

In this MemberWise Insight video, Niroo Rad of ASI Europe explains why the era of CRM is over and why members need to transition to single online solutions that enable access from any device, at any time and from anywhere

Niroo Rad, CEO, ASI Europe
Niroo Rad, CEO
ASI Europe

And introducing iMIS20...

See the future of engagement management in a 4-Minute Quick Tour and learn how iMIS 20 can simplify your technology needs, boost member engagement, and improve organisational performance.

New: Interview with Niroo Rad, Managing Director, ASI Europe


'Why the Era of CRM is Over' 


iMIS 20
Featured Role:

Membership & Database Officer

Teach First


(28 - 34k)

Development Officer

Chartered Institute of Library and Information Professionals (CILIP)





Membership Engagement Manager

British Museum



Find out more about these great new vacancies and over 211 others via our
dedicated Job Website -

MemberWise Events

Featured service

23rd September
Kingston Smith Lunch & Learn

2nd October 
BWB Lunch & Learn

7th October

Harnessing the Web 2014

20th November
Inpirational Ways to Drive CPD & Learning

11th December
MemberWise Christmas Drinks
and CRM Best Practice Session

 Recognised Supplier Scheme  

The MemberWise Network works with over 100 leading companies working within the membership sector.

Many providers display the Recognised Provider logo below on their websites, in presentations and on promotional literature.

For further information about the MemberWise Recognised Supplier scheme please 'Contact Us'.

MemberWise Professional Networking Group  

Members: 1,079

Join Now!

Special Interest Groups: 

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 Follow us on Twitter!

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 MemberWise Video
Best Practice Channels  

Association and Membership Sector Best Practice Channel

NEW - MEMX2014 Insights now available to view!

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