The MemberWise Network
Your MemberWise Network eUpdate
Issue 37
May 2014

Welcome to Your May eUpdate!

It's been a busy month for the sector and our online professional networking group continues to gather momentum. This month we welcomed our 1,000th subscriber!

Join in the conversation...

We start this issue by signposting two key membership-related events that will take place over the coming weeks:

- Getting to Grips with Direct Debit training day - 26th June

Further information is located below, however places on our annual Direct Debit training are limited and will be allocated on a first-come first-served basis.

As usual we've listed this month's great articles below, so please do take a quick click-through and I hope the content is useful!

This eUpdate is sponsored by leading engagement management system provider, ASI Europe. 

Richard Gott
Chair, The MemberWise Network

In this issue...
Free Data Protection Lunch & Learn
New Advice - The Perfect Membership Scheme?
Training: Getting to Grips with Direct Debits
Which organisation won the BIG Social Media Audit?
TSG Tribe - MemberWise Subscriber Launch Invitation!
VIDEO: Online Member Engagement (Sinead Whelan, RCGP)
Harnessing the Web 2014 - Sponsors Announced!
Onine Networking Group - The latest online banter! - The latest vacancies
Free Data Protection Lunch & Learn
We are pleased to announce our next free-to-attend lunch and learn session dedicated to the topic of Data Protection and delivered by Mark Child, Partner, Kingston Smith Consulting.

What is a MemberWise Lunch and Learn?   
A free-to-attend 1 hour presentation led by a membership/association sector specialist. The session also includes an interactive question and answer session and complimentary buffet lunch.  
When and where will it take place?
17th June, Devonshire House, Central London. Registration will commence from 11:30am and the presentation will be delivered at 12:00pm followed by interactive question and answer session at 12:45pm and networking lunch at 1pm.

What data-protection related content will be explored?
Given the impending introduction of EU data protection legislation and the rising reputational and regulatory risks from data breaches, Mark Child's presentation will analyse the latest trends in the area and provide tips to improve your processes around data privacy and information security.

A team of professional advisers and experts will be available to share their experience and answer your questions. Places are limited on this session so book your place today.

Who should attend and how do I book my place?
Chairpersons, governing bodies and members of the senior management team. Places will be allocated on a first-come first-served basis and half of places have now been reserved. Book your place now...
New Advice - The Perfect Membership Scheme? 

Here's our new advice sheet focused on membership scheme management excellence.

This new and free-to-access online resource is truly unique as until now solid and robust practitioner advice on this topic area has simply not been available.  


The advice sheet explores established scheme models, identifies critical variables to consider, provides advice on transitioning from one scheme type to another, provides an overview of emerging membership models and includes 40 membership scheme 'temperature check' questions to help you evalutate your current scheme with colleagues.  


Who should access this resource? Anyone wishing to create, review, update and/or develop a solid and professionally run membership scheme. The advice was created in collaboration with 8 senior membership and association professionals/experts working for leading bodies including CILIP, BVA, BBSA, IOP, RCGP and the IoC.

Thanks to official sponsors ASI Europe, APT Solutions, THINK
Deeson Member Communications, Membership Plus and Excitation.


Download advice sheet...  


Training - Getting to Grips with Direct Debits
Processing membership subscription payments via Direct Debit will help you to retain more members, cut processing costs and receive subscription payments quicker than traditional payment methods.

You may be
Direct Debit logo suprised to hear that you also don't need to have tens of thousands of members to provide this effective payment option.

We have partnered with Clear Direct Debit to deliver a  membership organisation and association specific programme that will get you get started or quality assure your current Direct Debit processes (inc. going 'paperless').

If you are responsible for setting up a new Direct Debit system or tasked with improving an existing set-up, this BACS Accredited training course will ensure you are up to date and compliant.

- Thursday 26th June
- Kensington Forum Holiday Inn, Kensington, London

Find out more... 
Which organisation won the BIG Social Media Audit?
MemberWise Sponsor, Deeson Member Communications, has launched  the results of a social media audit of 20 member organisations and trade associations across five platforms.

Which membership organisation won the big social media audit? As a subscriber you can find out...Deeson

The results were launched at our Membership Excellence 2014 conference on 13th May and presented by Content & Marketing Strategist, Emily Turner.

Social media appears easy until you want evidence to shape direction and this demands analytical data, skilled staff, resource, a supply of engaging content and budget.

Her presentation ran through Deeson's audit process of benchmarking across Facebook, Twitter, LinkedIn, YouTube and Google+ for brand consistency, page set up, frequency, response rates, engagement, content variety, etiquette and community management. The audit also included stand out case studies for each platform.

As a MemberWise subscriber you can gain unique access to the audit PDF with the BIG league table of the 20 organisations audited and links to all the case studies.

Please email Emily direct -

TSG Tribe - MemberWise Subscriber Invitation
The MemberWise network conducts a wide range of membership sector activities and one key responsibility is to signpost innovative new membership focused tools and resources.

We are therefore pleased to invite you to the official launch of TSG Tribe - A new era in membership management software.

Seamless integration; impressive out-of-the-box functionality; a highly customisable platform.

- Cardinal Place, London
- 9am, 24th June 2014

Leaders will appreciate TSG Tribe for its powerful reporting and users will value the intuitive simplicity of task-focused wizards and checklists.
Developed by TSG's world-class R & D team, harnessing more than a decade of experience working with leading membership organisations,

TSG Tribe is a feature-rich, future-proof and user-friendly product that will revolutionise membership management.

Video Insight - Online Member Engagement
In this MemberWise Insight Sinead Whelan, Membership Marketing and Initiatives Manager at the Royal College of General Practitioners, outlines how online engagement can provide great value to members and membership organisations/associations.

In this great video Sinead provides you with a step-by-step plan and outlines the opportunities that exist. She also provides practical examples of how the Royal College of General Practitioners has developed and improved member identities to drive engagement and value.

Sinead Whelan, Membership Market & Initiatives Manager, RCGP
Sinead Whelan, Membership Marketing & Initiatives Manager, RCGP

If you are interested in increasing member engagement via online member personalisation why not find out more about taking a robust and structured approach at our forthcoming training event:

Membership Training Essential Series:
Online Member Personalisation Training
This Insight video was filmed at the MemberWise National Web Conference, Harnessing the Web 2013.

You can express an interest in attending Harnessing the Web 2014 now and you will gain access to Priority Booking...

Harnessing the Web 2014 - Sponsors Announced!

Date for the diary: 7th October, Hotel Russell, London

Conference Photograph

Since our April update I am pleased to welcome our Official Harnessing the Web 2014 Conference Sponsors:

- APT Solutions (Online Personalisation Sponsor)

- Deeson Member Communications (Online Communications Sponsor)
- Pixl8/SmartImact (Integrated Online Experiences Sponsor)
- ASI Europe (Online Engagement Sponsor)
- IndigoBlue (Strategic Sponsor)
- The Access Group (NFP Sponsor)

- Premier IT & Think (Supporters)

The programme is now being finalised and we are liaising with a number of professional bodies, trade associations and  sector thought-leaders/ influencers.

Membership and Association professionals
Express an interest in attending now and gain access to discounted entry via our Priority Pass scheme -

Interested in speaking? We have a few places left - Contact us direct if you would like to present a session.

Online Solution Providers - We are now inviting leading sector providers to take part in the sector's largest online solution provider trade exhibition that features as part of the conference. If you would like further information please contact me direct for further information.
The latest online banter...

Our online professional networking group continues to provide you with a unique opportunity to network with over 960+ senior membership organisation and association professionals.

The group is hosted on popular online professional networking website, LinkedIn, and is only accessible to membership professionals, association professionals and MemberWise Recognised Suppliers.

The group includes news articles, event information, online discussions/debate, supplier promotions and more.


Take a look at our current 'top discussion topics':    

Social networks logo


1: Welcome to our 1000th group member
2: Office 365 for membership organisations?
3: Online member area best-practice Advice
4: Help on producing guidance documents
5: New EU Data Protection Article
6: BLOG - Online Member Personalisation   



Join in the conversation... - The latest vacancies
Looking for your next role or looking to fill a a vacancy? We can help.

At last. All the latest sector vacancies in just one place.

Browse the latest roles within our sector or if you are looking to fill a vacancy we can help.

You will find the latest roles on the right-hand side of this eUpdate, however we strongly suggest you sign-up to our job alert service so that you can hear about the latest roles as and when they are posted online. 


Looking to fill a vacancy? - Our dedicated job website is fast becoming the leading way to find the right candidate within the membership sector.

If you would like to discuss your recruitment requirements with our Jobs Board Manager, Luke Stevens-Burt please contact him directly:


- (07738) 242338

How much does it cost? From as little as 134 for a 30-day advert.

Where will vacancies be advertised? Affiliated networks, our dedicated jobsboard at, monthly eUpdate, monthly job alerts, LinkedIn Group and Twitter.


We are always looking to develop and improve our monthly e-update so if you would like to submit ideas/recommendations or enquire about sponsoring the next issue please get in-touch!


Yours Sincerely,

Richard Gott
The MemberWise Network

eUpdate Partner
Introducing iMIS20...

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New Whitepaper announced!

Not-For-Profit Executive Guide:  


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Membership Manager

Chartered Institute of Ecology & Environmental Management



Membership & Customer Service Manager

Institute of Grocery Distribution

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Association of Accounting Technicians


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Network Development Executive

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MemberWise Events

Featured service

17th June
Free Data Protection
Lunch and Learn

26th June
Getting to Grips with
Direct Debit Training

10th July
Trade Association Forum
Annual Conference & Awards

18th September
Kingston Smith Lunch & Learn

19th September
Online Member Personalisation

2nd October 
BWB Lunch & Learn

6th October 

Optimising Member Engagement via Social Media

17th October
Online Member Personalisation

7th October

Harnessing the Web 2014  

Find out more...

New Recognised Suppliers 


(CRM Provider)

Find out more...

(CRM Provider)

MemberWise Professional Networking Group  

Members: 1,011

Join Now!

Special Interest Groups: 

Professional Services

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Followers: 731   

Best-Practice Channels  


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