Current Issue Highlights
November 11, 2014
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Doing It the Hard Way: How Low Control Drives Preferences for High-Effort Products and Services
Keisha M. Cutright Adriana Samper
Consumers often face situations in which their feelings of personal control are threatened. In such contexts, what role should products play in helping consumers pursue their goals (losing weight, maintaining a clean home)? The authors challenge the traditional view that low control is detrimental to effort and demonstrate that consumers prefer products that require them to engage in hard work when feelings of control are low. Such high-effort products reassure consumers that desired outcomes are possible while also enabling them to feel as if they have driven their own outcomes. The authors also identify important boundary conditions, finding that both the nature of consumer thoughts about control and their perceived rate of progress toward goals are important factors in the desire to exert increased effort.
Volume 41, Number 3, October 2014 DOI: 10.1086/677314
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Saerom Lee Karen Page Winterich William T. Ross Jr.
Donating to charitable causes is generally perceived as a moral, prosocial behavior, but this may not always be the case. Although moral identity tends to have a positive effect on prosocial behavior, moral identity does not unconditionally enhance charitable giving. Moral identity decreases donations when recipients are responsible for their plight. Empathy and justice underlie these effects such that moral identity increases donations for recipients with low plight responsibility through increased empathy, but moral identity decreases donations to recipients with high plight responsibility due to perceptions of justice. Importantly, donations to recipients who are responsible for their plight can be enhanced when donor immorality is made salient, evoking empathy for recipients, particularly among donors with high moral identity. This article makes theoretical contributions in addition to providing implications for nonprofit organizations whose recipients may be perceived as responsible for their plight.
Volume 41, Number 3, October 2014DOI: 10.1086/677226
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Jannine D. Lasaleta Constantine Sedikides Kathleen D. Vohs
Nostalgia has a strong presence in the marketing of goods and services. The current research asked whether its effectiveness is driven by its weakening of the desire for money. Feeling nostalgic decreased consumer desire for money. Using multiple operationalizations of desire for money, nostalgia (vs. neutral) condition consumers were willing to pay more for products, parted with more money but not more time, valued money less, were willing to put less effort into obtaining money, and drew smaller coins. Nostalgia's weakening of the desire for money was due to its capacity to foster social connectedness. Implications for price sensitivity, willingness to pay, consumer spending, and donation behavior are discussed. Nostalgia may be so commonly used in marketing because it encourages consumers to part with their money.
Volume 41, Number 3, October 2014DOI: 10.1086/677227
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Proud to Belong or Proudly Different? Lay Theories Determine Contrasting Effects of Incidental Pride on Uniqueness Seeking
Xun (Irene) Huang Ping Dong Anirban Mukhopadhyay
This research examines how incidental pride may increase consumer tendency to seek uniqueness, depending on how they attribute the pride-inducing experience. Specifically, consumers who attribute their felt pride to personal traits (hubristic pride) are more likely to prefer unique options in unrelated situations, compared to those who attribute pride to effort (authentic pride). This effect is driven by a heightened need for uniqueness. Importantly, consumer lay theories of achievement determine these contrasting attributions: consumers who hold an entity (vs. incremental) theory tend to attribute their felt pride to their traits (vs. efforts), and this motivates them to seek uniqueness. Consumers who feel proud due to effort, but believe the effort was special to themselves, seek similarly high levels of uniqueness as those who attribute pride to their traits -- which demonstrates further evidence for the proposed process. Implications and possible extensions are discussed.
Volume 41, Number 3, October 2014
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Retailer Pricing Strategy and Consumer Choice under Price Uncertainty
Shai Danziger Liat Hadar Vicki G. Morwitz
This research examines how consumers choose retailers when they are uncertain about store prices prior to shopping. Simulating everyday choice, consumers made successive retailer choices where on each occasion they chose a retailer and only then learned product prices. Consumers were more likely to choose a retailer that offered an everyday low pricing strategy (EDLP) or that offered frequent small discounts over a retailer that offered infrequent large discounts. This choice advantage for the retailer that was cheaper more often manifested even when its average price was judged to be higher. The same results were obtained when choices were made a day apart, when price feedback was only given for the chosen retailer, and when price feedback was given for both retailers. Consumer expectations of future prices but not their judgments of retailer's past average prices predicted their subsequent retailer choice.
Volume 41, Number 3, October 2014 DOI: 10.1086/677313
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Social Defaults: Observed Choices Become Choice Defaults
Young Eun Huh Joachim Vosgerau Carey K. Morewedge
Default effects can be created by social contexts. The observed choices of others can become social defaults, increasing their choice share. Social default effects are a novel form of social influence not due to normative or informational influence: consumers were more likely to mimic observed choices when choosing in private than in public and when stakes were low rather than high. Like other default effects, social default effects were greater for uncertain rather than certain choices and were weaker when choices required justification. Social default effects appear to occur automatically as they become stronger when cognitive resources are constrained by time pressure or load, and they can be sufficiently strong to induce preference reversals.
Volume 41, Number 3, October 2014DOI: 10.1086/677315
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The Atlantic
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