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June 2016
In This Issue
NPS Update
Trivia
Ask the Expert
Exede Business
Migrating from SQL 2005
Avaya Video Surveillance
Mitel Named Gartner Leader
ESI Blog
Fortinet Acquires AccelOps
Colocation vs. DRaaS Pt 2
CIO Video
Quick Links to CCC...
Solutions
Manufacturer Links Below are links to manufacturer support and/or update sites. Please note some sites may require registration.  
NPS® Update
NPS
 NPS Score: 76.24%
Surveys Completed:3810

Click here to learn more about Net Promoter Score. 
Trivia
Trivia
 
TRIVIA ANSWER:
 
WKRP couldn't afford a news van so Les Nessman, the station's lovably nerdy news director, used his motor scooter as the WKRP mobile news unit. Les was very proud of his news broadcasts, especially the hog reports segment.

What award had Les won for these reports?  

ANSWER:
The Silver Sow Award

WINNERS:
Dan Kurkiewicz

_________________ 
   
NEW TRIVIA

Fantasy Island was, of course, totally surrounded by water, in which lived many strange creatures. It was known, for example, that a mermaid called these waters home. Michelle Phillips played the role.

What was her name?
Ask the Expert:
IP Office Voice Mail Pro Call Recording
Yesenia Villagran, Project Manager  
Did you know that the Avaya IP Office Voice Mail Pro allows for calls to be recorded for later playback?

This month we share how to manually configure the IP Office to trigger the recording of calls.

Read more...
 
REDUNDANCY: The Best Insurance for Your Business is Exede Business

One location?
Multiple locations?
Exede fills in the Internet coverage gaps!

Have you been told by your local Internet providers that they just can't bring true high-speed service to your business? Or maybe you manage multiple locations across the state or country and are tired of having to create a patchwork of ISPs to service all of them - especially the difficult-to-service locations.

Tired of outages? Does your business need a reliable backup connection?
Exede redundancy is a high speed, affordable, diverse access backup solution that every business should have.

Exede is the solution you've been seeking nationwide:
  • Available today in most locations
  • Offering high-speed coverage where others don't
  • Quick installation - usually in just 3-5 business days
  • One ISP does it all
Exede Business offers solutions for:
  • Primary connectivity
  • Backup/redundant connectivity
  • Managed Wi-Fi services

For more information about Exede and how your organization may benefit, please contact your CCC Technologies' Representative. 

Migrating from SQL Server 2005
(White Paper)
There used to be only one option to deploy SQL Server on-premises. Now technology and services have come together to offer multiple options for servers and databases.

In this
white paper, we'll outline your options for moving off of SQL Server 2005 so you can plan a successful migration. 

Highlights include:
  • Risks and costs of running SQL Server 2005 past its end-of-service date
  • Options for migration destinations depending on your business needs and the complexity of your systems
  • Considerations in upgrading to SQL Server 2014
  • Resources to assist you in planning your migration journey
Download the White Paper...
Avaya Video Surveillance: Setting a new Standard in Simplicity
Learn More about Avaya Video Surveillance
Learn More about Avaya Video Surveillance

Mitel Named Gartner Magic Quadrant Leader in UC for Midsize Enterprises (North America) for Second Consecutive Time
Gartner estimates (according to its 2015 User Wants and Needs survey) that about 66% of midsize enterprises expect to invest in UC solutions over the next two years. With consistent recognition as a leader in business communications, Mitel has proven it can be trusted to truly deliver on midmarket needs for flexibility, mobility and vertical solutions.

 
  • For the second consecutive year, Mitel was recognized by Gartner in mid-market UC:
    • Gartner Magic Quadrant for Unified Communications for Midsize Enterprises, North America (May 25, 2016)
    • Gartner Magic Quadrant for Unified Communications for Midsize Enterprises, North America (May 11, 2015)
  • Mitel remains the only brand to appear in all five Magic Quadrant reports for business communications:
    • Gartner Magic Quadrant for Unified Communications for Midsize Enterprises, North America (May 25, 2016)
    • Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide (May 19, 2016)
    • Gartner Magic Quadrant for Corporate Telephony (October 7, 2015)
    • Gartner Magic Quadrant for Unified Communications as a Service, Worldwide (September 3, 2015)
    • Gartner Magic Quadrant for Unified Communications (August 10, 2015)
ESI Blog:
3 Common Misconceptions about VoIP
Kimberley Drobny, VP Marketing
ESI Logo
Despite its many benefits, VoIP (Voice over Internet Protocol) is a technology still shrouded in mystery in today's business world. Even though it has been around for more than 20 years, the industry is still educating customers on the what and why of VoIP. Misconceptions and general unfamiliarity have given VoIP somewhat of a negative reputation, causing reluctance among businesses to adopt the advantageous solution.
 
This means there is room for substantial growth in adoption rates as more and more companies learn that VoIP puts the user at the center of the communications experience and creates increased flexibility and efficiency for businesses.
 
So, let's debunk a few of the common misconceptions that are still out there about VoIP.
 
Read more...
Fortinet Announces Acquisition of AccelOps
Fortinet - June 7, 2016
Fortinet Logo
SUNNYVALE, Calif. - June 7, 2016 - 
Ken Xie, founder, chairman of the board and chief executive officer, Fortinet
"Sixty-percent of all security breaches result in stolen data starting within minutes of the breach and go undetected due to ineffective threat monitoring and security event correlation. In addition, the lack of a holistic view across organizations' entire distributed, multi-vendor networks and the growing quantity and complexity of threat information create big-data security challenges. With the acquisition of AccelOps, Fortinet extends its Security Fabric to address these challenges by combining security and compliance monitoring with advanced analytics for multi-vendor security solutions, enabling automated and actionable security intelligence from IoT to the cloud."

Fortinet (NASDAQ: FTNT),the global leader in high-performance cyber security solutions, today announced its acquisition of AccelOps, a leading provider of network security monitoring and analytics solutions. The acquisition further extends Fortinet's recently announced Security Fabric strategy by enhancing network security visibility, security data analytics and threat intelligence across multi-vendor solutions.

Axcient Blog:
Taking a Closer Look at DRaaS
This is the second of a 3 part series centered around analyzing the pro's and con's of a colocation versus a Disaster-Recovery-as-a-Service (DRaaS) and figuring out which is better.

To read the first part in this series, please read Taking a Closer Look at Colocation.

DRaaS solutions are emerging as a popular and powerful new method for protecting organization data. But what is making DRaaS solutions so popular? I believe there are three primary reasons:

Read more...
CIO Video
Enterprise Showdown: Samsung Galaxy TabPro S vs. Microsoft's Surface Pro
CIO.com's Sarah White compares two of today's top of the line tablets that are designed to replace your laptop. Do they fit the bill?
CIO.com's Sarah White compares two of today's top of the line tablets that are designed to replace your laptop. Do they fit the bill?