VoIP has become an essential way for businesses to communicate, and the technology surrounding it continues to grow and develop. In fact, it has grown to be one of the top performing business technology solutions for the past decade. And the technology is still very much in its infancy.
As VoIP technology continues to grow and develop, new capabilities are being introduced in an almost constant stream. Most recently, VoIP has become mobile-centric, allowing users to work outside of the constraints of their office or desk phone without losing any of the essential functions they provide.
Looking towards the new year and all of the possibilities it brings with it, let's make some predictions on the direction this still-emerging technology will take.