October 2015

In This Issue

NPS Update

Trivia

Ask the Expert

CCC Sun Times Article

Avaya Proactive Support

Mitel Whitepaper

ESI Blog

Fortinet

Axcient Direct to Cloud

Learn More About ITaaS

Quick Links to CCC...

Manufacturer Links Below are links to manufacturer support and/or update sites. Please note some sites may require registration.

ESI

NPS� Update

NPS Score: 75.50%
Surveys Completed: 3319

Click here to learn more about Net Promoter Score.

Trivia

TRIVIA ANSWER:

Friday is "Mop the floors till you drop day" at the Tanner house in San Francisco. Danny Turner, a widower with three daughters (D.J., Stephanie, and Michelle), now co-hosts Wake Up, San Francisco with Rebecca Donaldson on Channel 8. What TV job did Danny work at before this show?

ANSWER:

Sportscaster on Newsbeat

WINNERS:

Wiley Chandler
Dan Kurkiewicz
_________________

NEW TRIVIA

Tony Micelli, a widower and the father of a young girl, Samantha, worked as the housekeeper to Angela Bower, a high-powered ad exec and divorcee with a young son, Jonathan. Before a career-ending injury, Tony was a professional ball player and was second baseman for two seasons. For what team did Tony play?

Ask the Expert:
Understanding Different Types of Backups
David Flores, ConvergeSecure� Engineer

When completing a new implementation of a Business Continuity/Disaster Recovery solution (backup/recovery/data vaulting) I am often asked by customers to explain the different "types" of backups that run. With the solutions we implement there are three different types of backups that run to round out a complete BC/DR solution.

CCC Technologies Featured in Sun Times 100 Spotlighting Our Relationship with DeVry University

The Sun Times 100 us a production of STM Custom Studios presented with top corporate partners in the Chicago area.

Read the Full Article Here

Avaya: The Value of Proactive Support

Mitel Whitepaper:
How Cloud Communications is Opening Up Possibilities (and Floor Space)

In businesses and organizations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. The cloud is the source of the transformation. Read on to find out why some IT pros have embraced it and why some haven't made the jump.

In this article we'll discuss:

Upgrade cycles and Moore's law
Planned (and unplanned) obsolescence
CapEx vs OpEx models
BYOD considerations
Interoperability
Uptime / Service levels
Business continuity
IT resource allocation
The security element

Download the Article...

ESI Blog:
Don't Fear the Cloud
Kimberley Drobny, ESI

Although cloud based technology isn't exactly new, we're still learning the different ways it can be used to improve business operations and processes. While the technology has already proven to be a positive commodity to most businesses, there are surprisingly still some out there who are fearful of integrating the cloud into their existing company infrastructure. Part of this is in response to the few highly publicized cloud breaches and security, but for many it's also due to a lack of knowledge, particularly regarding the option of the hybrid cloud.

Fortinet
Internal Segmentation Firewall:
The Future is Now

Learn More about Axcient's Direct to Cloud

How CIOs Can Reinvent IT with ITaas

Philippe Abdoulaye- from CIO.com

| October 9, 2015

Strategies that will help CIOs take advantage of ITaaS to transform their IT organization into the strategic partner business lines need.

In recent years business lines have been increasingly going the shadow IT route to achieve their critical objectives, showing there's a real disconnect with IT as to how to leverage cloud computing.

The problem lies with cloud vendors who ignore the issue of the business vision. They see low IT costs and accelerated application delivery as business growth drivers while businesses are more concerned with market responsiveness achieved through agile and collaborative environments that bring together the business and IT.

The business is right: organizational silos, hierarchical barriers, unclear business priorities and people issues like power struggles, resistance to change, defiance of policies and politics are all impediments that only make it more difficult to achieve flexibility, fast problem solving and decision making.