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Quick Links to CCC...
Solutions
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Manufacturer Links Below are links to manufacturer support and/or update sites. Please note some sites may require registration.
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NPS® Update
Current NPS®: 76.97
Surveys
Completed: 2776
Click here to learn more about Net Promoter Score. |
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Trivia
Trivia Answer
"I hate meeces to pieces" was the motto of what TV cat?
ANSWER:
Mr. Jinks (Pixie & Dixie)
WINNERS:
_________________
New Trivia
What cult movie classic was advertised: "10 Seconds: The pain begins. 15 Seconds: You can't breathe. 20 Seconds: Your head explodes"?
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Ask the Expert:
Great Opportunities to Give Back this Holiday Season
Kim Kiefer, Director of Marketing and ConvergeSecure® Project Manager
 Hi There! One of the perks of being the Editor-in-Chief of the newsletter is I get to pick what makes the cut. With the holiday season upon us I am using this "Ask the Expert" to share some our favorite holiday season charities. - Shelter, Inc. - Shelter, Inc. provides community based, emergency and longer-term housing for children and adolescents who are abused, neglected, dependent or in need of supervision. Since 1975, Shelter, Inc. has provided the emotional and physical care, programs and services that these children need to build safer, healthier and brighter futures.
- Toys 4 Tots - The mission of the U. S. Marine Corps Reserve Toys for Tots Program is to collect new, unwrapped toys during October, November and December each year, and distribute those toys as Christmas gifts to less fortunate children in the community in which the campaign is conducted.
- AdoptaPlatoon - AdoptaPlatoon Soldier Support Effort® founding in 1998 is a volunteer based nonprofit 501C-3 dedicated to serving deployed United States Service Men and Women ensuring that they are not forgotten by a grateful Nation. AdpotaPlatoon strives to provide a better deployment quality of life by sending cards, letters, and care packages to life the morale of Troops as they serve far from home and assist military families.
- PAWS Chicago - PAWS Chicago is the largest No Kill humane organization in the Midwest. Through innovative Angels with Tails dog and cat adoption events held on weekends at shopping centers and retail stores, PAWS Chicago is saving lives and educating the public
I could quite literally go on and on. If you are looking for ideas or have your favorites to share, email me! My "official" Ask the Expert tip? When you've had a terrible day and you are convinced it can't possibly get any worse... do something good for someone else - instant karma. Don't believe me? Try it :)
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CCC Technologies' Holiday Schedule
 The following is our schedule in observance of the Thanksgiving, Christmas, and New Year's Holidays. If you should need support during days that we are closed, please contact our 24x7 support line at 877.790.1222. Thanksgiving
Wednesday, November 26th - OPEN - Regular Business Day Thursday, November 27th - CLOSED
Friday, November 28th - CLOSED
Monday, December 1st - OPEN - Regular Business Day Christmas
Tuesday, December 23rd - OPEN - Regular Business Day Wednesday, December 24th - CLOSED
Thursday, December 25th - CLOSED
Friday, December 26th - OPEN - Regular Business Day New Year's
Tuesday, December 30th - OPEN - Regular Business Day Wednesday, December 31st - CLOSED
Thursday, January 1st - CLOSED
Friday, January 2nd - OPEN - Regular Business Day We would like to extend our warmest wishes to you and your families for a happy and safe holiday.
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CCC Celebrates Halloween 2014
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Congratulations to Kim Kiefer our CHAPTER winner for September
 | | Kim Kiefer, Director of Marketing and ConvergeSecure Project Manager |
Congratulations to Kim Kiefer, Director of Marketing and ConvergeSecure® Project Manager, for receiving the CHAPTER Award for September 2014.
The CHAPTER Award is a new employee recognition program we started at CCC this year. Award recipients are chosen by fellow associates on the basis of the CHAPTER qualifications of going above and beyond to delight both internal and external customers.
Champion
Hardworking
Advocate
Professional
Teammate
Enthusiastic
Reliable
The winner is announced each month at the company meeting. They are awarded with a trophy and a $200 gift certificate and their picture is displayed in the reception area. Each of the CHAPTER winners for the year will be the only associates eligible for Associate of the Year voting at the end of the year.
Congratulations Kim and Good Luck in your quest for Associate of the Year!
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PODCAST: Reducing Your Attack Surface with Avaya Stealth Networks
Ehtan Banks, Avaya
 "The problem with 'covering your tracks' in network security is that your 'covering' becomes more conspicuous than your 'tracks'," says Ed Koehler, Distinguished Engineer for Avaya's Networking Division. Ed joins Greg Ferro and Ethan Banks for a ninja nerd-fest outlining a set of technologies that not only offer some innovative ways to set up your security architecture, but also simplifies the way that you do it. The Packet Pushers team specifically discusses with Ed how to segment for greater anomaly identification, how to streamline your firewall strategy, and how an ISID-VLAN-VRF combination can create truly independent stealth networks. Ed also outlines how customers are using this technology in healthcare, government, retail, and transportation to comply with industry regulations such as PCI and HIPAA. This show gets fairly nerdy, digging into L2 and L3 segmentation and exactly how that gets done with Shortest Path Bridging in the Avaya implementation. Ed is an unapologetic details guy, and the conversation gets into the weeds (in the best possible way) regarding just how frames traverse an SPB fabric in the context of "stealth." Listen Now... |
Mitel Proposes to Acquire ShoreTel for $8.10 Per Share in Cash
 OTTAWA, Oct. 20, 2014 (GLOBE NEWSWIRE) -- Mitel® (Nasdaq:MITL) (TSX:MNW) today disclosed that it has made a proposal to the ShoreTel, Inc. (Nasdaq:SHOR) Board of Directors to acquire all of the outstanding shares of ShoreTel common stock for $8.10 per share in cash, representing a total equity value of approximately $540 million. This offer represents a 24% premium to ShoreTel's closing stock price on October 17, 2014, and a 30% premium to ShoreTel's enterprise value.
"The business communications market is rapidly consolidating and Mitel has clearly stated that we intend to be a consolidator in this market. We see a compelling opportunity to bring together two market innovators with strong and complementary market footprints, particularly in the U.S. where ShoreTel does more than 90% of its business, in a way that delivers significant value and opportunities to the shareholders, customers and employees of both companies," said Richard McBee, President and CEO of Mitel. "We are disappointed that the ShoreTel Board has rejected our proposal and refused to engage with us. Mitel continues to believe that the proposal offers ShoreTel shareholders an attractive premium. We remain open to constructive and progressive discussions and for that reason I have advised the ShoreTel Board that our proposal will remain open until 5pm EST on November 20, 2014."
Read more...,
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ESI Makes it Easy to Communicate... Even in the Cloud!
 | | ESI Makes it Easy to Communicate...Even in the Cloud! |
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Fortinet How To:
SSL Inspection - How to Avoid Certificate Warning Messages
 | | SSL Inspection - How to Avoid Certificate Warning Messages |
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Free Hardware - For Life
 What! When was the last time you ever heard of something for Free, let alone Free for Life? Especially without an asterisk and the associated small print that commits you to give away you're first born or other significant asset. We're serious, since our inception in 1989, Unitrends has put delighting customers, customer loyalty and long term value at the very top of our priority list and this promotion is designed to do exactly that, serve our customers with delight and long term value. Everyone in IT knows, hardware failure is one of the primary causes of disaster, outage and catastrophic failure, and of course it never happens at the best of times. Always on the weekend or at 2 AM resulting in the dreaded phone call, dragging you out of your warm bed into the cold of night to fix the problem before you lose too much data, revenue or profitability. As fans, disk drives, power supplies and other hardware components age, the probability of failure and outage goes up. Each component has its own Mean Time Between Failure (MTBF), however, the more components in a single system the lower the overall MTBF for the total system, so don't get caught with an aging system that is approaching a high probability of failure. Learn more - Promotion Ends December 15th |
State CIOs List Security as Top Priority for 2015
By Kenneth Corbin - Nov 7, 2014 - CIO.com
CIOs at federal departments and agencies may have their hands full as they grapple with a bevy of mandates and government-wide initiatives to modernize their IT deployments, but state CIOs are carrying a heavy load, as well.
The National Association of State CIOs (NASCIO) recently surveyed its members to identify their goals for the coming year and their priorities for purchasing services and applications.
Priority 1: CybersecurityState CIOs name cybersecurity as their top priority for 2015, setting their sights on areas like risk assessment, governance and the appropriate levels of funding to shore up digital government systems. Additionally, CIOs say that they are aiming to guard against insider threats and tighten up their monitoring of the third parties that are handling more and more vital processes at a time of increased outsourcing. It's a concern that NASCIO is working to address on an institutional level. On Wednesday, the organization announced that it received a $100,000 grant from the Department of Justice to develop and promote repeatable practices for responding to a cyber incident and deploying cyber analytics across state governments. Read more...
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