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Quick Links to CCC...
Solutions
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Manufacturer Links Below are links to manufacturer support and/or update sites. Please note some sites may require registration.
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NPS® Update
Current NPS®: 79.53%
Surveys Completed: 2526
Click here to learn more about Net Promoter Score. |
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Trivia
Trivia Answer
Anyone who has ever attended a home game at the "Madhouse on Madison" understands the term "Cheer the Anthem," when did this tradition begin?
BONUS: What year did they go from being the Black Hawks to the Blackhawks and why?
ANSWER:
"Cheering the Anthem" began during the 1985 playoffs vs. Edmonton Oilers.
BONUS:
The Blackhawks were named after the original owner Frederic McLaughlin's World War I Infantry Division and were known as the "Black Hawks." However, prior to the 1986-87 season someone discovered the team's original NHL contract, and found that the name "Blackhawks" was printed as a compound word. The name officially became "Chicago Blackhawks" from that point on.
WINNERS: Dan Kurkiewicz
(one of these days we are going to stump you Dan :)
_________________ New Trivia
Which of these is neither a standard poker game nor a variation of poker?- Five-card draw
- Acey-deucey
- Lowball
- Miami
- Seven-card stud
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Ask the Expert
Configuring the 46xxsettings.txt File in the Avaya Utility Server
Yesenia Villagran, Project Manager
 You can configure settings for an IP phone using the IP Phone Settings Editor. Most Avaya IP phones use the 46xxsettings.txt file to configure phone related settings such as default WML page, basic routing, and other options users can access from the handset. The IP Phone Settings Editor allows easy editing of this file together with entry checking and help files. Read more...
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Avaya Multichannel Proactive Customer Engagement
 | | Multichannel Proactive Customer Engagement |
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Mitel Contact Center
5 Ways to Improve Reachability
Ian Bevington, Mitel | April 4, 2014
 | | Five ways to improve reachability |
Download the white paper
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ESI Launches New Cloud PBX Solution
 Plano, TX, May 15, 2014 - ESI, an innovative designer and manufacturer of high-performance business telephone systems and cloud services, today announced the launch of its new ESI Cloud PBX solution. Combined with the intelligent integration of ESI's manufactured phones and web-based dashboard, ESI Cloud PBX is the industry's most integrated cloud solution yet.
"With ESI Cloud PBX, communication has never been easier," said George Platt, ESI's Chief Executive Officer. "We designed our solution with one goal in mind: to create a simple, intuitive, and affordable tool that integrates seamlessly within our customers' daily business operations." Read more... |
Burgers to Botnets: Why Sharing Threat Intelligence Benefits Everyone
Chris McKie, Fortinet
 "None of us is as good as all of us." This quote, attributed to Ray Kroc, co-founder of McDonald's, is echoed in many management and leadership success stories. It was the foundation to his business philosophy that not only transformed the fast food industry, but redefined enterprise teamwork and collaboration. And today, it embodies our efforts to stop cybercrime. In the news today, Fortinet and Palo Alto Networks announced the development of a jointly founded, cyber defense consortium (www.cyberconsortium.org), whose mission is to drive a coordinated industry effort against cybercrime and cyber criminals through deep collaboration on threat intelligence and sharing of preventative measures. Read more... |
Introducing VMware Certified Application Recovery (VCAR): IT Administrators, CIOs, and Russian Proverbs
Keith Boland, Unitrends | Modern Backup 2 Blog
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CIOs Should Push Big Data Projects but Prioritize Privacy
By Thor Olavsrud - June 2, 2014 - CIO.com
Last month, the White House released its 90-day review of big data and privacy, renewing the call for a Consumer Privacy Bill of Rights along with a number of other policy recommendations. With the administration and legislators (and regulatory bodies like the Federal Trade Commission) now considering issues of data collection and privacy, how should CIOs advise their organizations about going forward with big data initiatives?
"My advice is people should move very, very aggressively into this area of big data," says Lanny Cohen, global CTO of technology consulting firm Capgemini. "I think, at the end of the day, this is going to become one of the biggest sources of competitive advantage that an enterprise can have. Those enterprises that really have, as a core competency, the ability to gather data, analyze it and act on it are going to have a major advantage." Read more...
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