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January 2014
In This Issue
NPS Update
Trivia
Ask the Expert
Avaya Order Black-out
Device Barriers
SIP and ESI
2014 Threats
Unitrends & PHD Virtual
Hybrid Cloud
Quick Links to CCC...
Solutions
Manufacturer Links Below are links to manufacturer support and/or update sites. Please note some sites may require registration.  
NPS® Update
NPS

Current NPS®: 79.87%
Surveys Completed: 2227

Click here to learn more about Net Promoter Score. 
Trivia
Trivia

Trivia Answer

 

Thirty years since its film debut, the dysfunctional family comedy "A Christmas Story" is still considered to many a must-see during the holiday season. The story follows a young boy in the 1940's, around Christmastime, as he tries to convince his parents, teach, and even his local department store Santa Claus, to allow him a Red Ryder BB gun for Christmas.

 

The setting for the film is in Hohman, Indiana, but the actual house filmed for external scenes is located in what city?

 

ANSWER:
Cleveland, OH

 

WINNERS:

Dan Kurkiewicz
Wiley Chandler

_________________ 

   

New Trivia  

 

In many places, the coming of the new year is celebrated by singing the traditional Scottish song "Auld Lang Syne". What does "auld lang syne" mean?
Ask the Expert
"SIP Trunking in a Modern Communications Environment"
Ryan Kuchenbecker, Convergence Engineer
Ryan Kuchenbecker

In the modern business world, the convergence of voice and data communications has reshaped the way companies model themselves and the way their employees share information. Voice Over IP has allowed multi-site enterprises to operate as a single network and enabled inter-location voice traffic to bypass the PSTN (Public Switched Telephone Network i.e. copper trunks, PRI circuits, etc.) altogether. The cost savings can be substantial, but this scenario offers a new set of challenges. SIP trunking is a solution to many of the issues that a distributed voice network can present.

 

Read more...
Avaya Order Processing Black-out Period January 10-20, 2014 - How it May Affect You

avaya logo In order to prepare for Avaya's new Avaya One Source Order Processing system Avaya has announced an order black-out period beginning at 5pm Eastern Standard Time on Friday, January 10 and ending at 8am Eastern Standard Time on Monday, January 20, 2014.

 

Unless you are a customer in the midst of an implementation where all equipment has not already been ordered, or, if you are a customer planning to begin a project that would require order placement during January, it is important that you connect with your CCC Technologies Account Executive or Project Manager to discuss placing your order prior to the black-out period or plan your project timeline around ordering equipment January 20th or later.

 

This black-out period does not effect equipment orders already placed but not yet delivered. If you have any questions, please contact your CCC Technologies' Representative. 

Knocking Down Device Barriers: Freedom to Collaborate
Mitel Blog - 12/23/13 
Mitel Logo

Gartner has predicted the life expectancy of BYOD to fall to the wayside by 2016. Despite this grim outlook, the fact is that organizations still need to prioritize the management of their daily operations and keep their employees communicating and collaborating as effectively and seamlessly as possible.

 

At Mitel, our position is simple. Whether you're an organization that has a BYOD policy in place, or if you have decided to supply employees with company-preferred communication devices, to enable employees to work and collaborate more efficiently you need a consistent communications architecture across multiple devices. Only by breaking down the communication barriers between differing operating systems can you stop focusing on the potential high cost impact of BYOD and start concentrating on improving productivity.

 

As workforce roles become more varied, and workers more widespread geographically, collaboration becomes more challenging than ever - and more important. Having a dependable communications infrastructure in place will not only enhance productivity and innovation, it will also help build stronger relationships amongst employees, customers and partners.

 

Good collaboration tools are what connects people, and it is efficiency that brings the best possible outcomes for an organization.

 

So whether it's using your own device or a company-supplied one, the message is loud and clear - it's not where the device has come from, it's where the device can bring you.

SIP Trunks for Your ESI System Can Save 30-50% on Your Monthly Phone Bills     
ESI Logo

Enhance your legacy PBX or new phone system with the latest in VoIP technology with ESI Hosted Services SIP Trunking. SIP (Session Initiation Protocol) trunking converges your existing telephone infrastructure onto your data network for high quality voice communications. By removing all or just a few of your expensive analog phone lines, your business will experience immediate cost savings of up to 50% in most cases.

Value Proposition:

  • Lowered cost by eliminating the phone company's analog lines & feature plans
  • Lowered cost for outbound long distance calling
  • Easy expansion into hybrid PBX & hosted IP PBX services
  • Fast deployment within four business days compared to 30 days by the phone company
  • Dependable, high quality & consistent service

Read more... 

Derek Manky Discusses 2014 Threat Predictions with Network World
Fortinet Logo

With the end of the year coming around, 'tis the season for threat predictions. Today, our very own Derek Manky spoke with Network World's Keith Shaw about Fortinet's take on what is to come for 2014.  

There is definitely a lot of talk about the ever looming threat and sleuth of the modern day botnet, new and ever-changing Android malwares, and the advent of ransomware on mobile devices.  

 

View the interview... 

Unitrends Acquires PHD Virtual

Mark Campbell, Unitrends | Modern Backup 2 Blog 

Backup & RecoveryIn December the announcement was made that Unitrends had acquired PHD Virtual.   In the press release that was made public yesterday, the high-level reasoning was made pretty clear.  We're convinced that we have a once-in-a-generation opportunity to build a company based upon offering customers leading-edge next-generation data protection for physical, virtual, and cloud environments.  And we believe that PHD Virtual, with its VMware, XenServer, and Hyper-V virtual appliance backup and recovery products, its CloudHook offering, and its Reliable DR product offering for VMware that automates and orchestrates application-level RPO and RTO testing, delivers innovative solutions to virtual and cloud data protection challenges.

 Read more...

Click here to learn about Backup & Recovery solutions from CCC Technologies, Inc. 

 

Click here to learn about onsite managed backup and offsite vaulting services from CCC Technologies, Inc.
Hybrid Cloud: The Year of Adoption is Upon Us
By Brandon Butler - January 2, 2014 - CIO.com
Managed Services

It was the big buzzword for cloud computing vendors last year. VMware launched its vCloud Hybrid Service. Rackspace, Microsoft, HP and Joyent have been touting how the same software that runs their public cloud can be used to manage a company's own data center, creating a seamless management experience across both.

 

There's good reason for all this talk about hybrid. The cloud is still in its nascent stages, which means that most organizations are not yet ready to jump into outsourcing their entire IT operations to the public cloud, experts say. But many are intrigued by the advantages the cloud can bring, such as automated self service provisioning of virtual machines and storage. So if the public cloud isn't right for everything, but organizations still want some sort of cloud, it usually ends up being a hybrid deployment.


Read more...