Did you know that Avaya Aura® Communication Manager has a Bulletin Board feature that allows users to post messages between users on the server?

This month, Josh shows us how to administer users for the Bulletin Board and how to enter, change, and manage information posted to the Bulletin Board. 

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A very special thank you goes out to our Operations Manager, Jerry Pawinski, for the latest fun addition to the monthly newsletter, the "CCC Jumble." Jerry will be contributing a new jumble for each newsletter.

We may just have to dip into our "prize closet" for our winners, no Google or Wikipedia to help you here. We will publish winners and the solution to jumble in the following month's newsletter.

Click the picture below to download the jumble. Completed entries should be emailed to Kim Kiefer at kkiefer@ccc1.com

GOOD LUCK!

As originally published in July of 2011, support for Octel Aria® 250 and 350 systems will end in June of 2013.

There are two identified issues with the systems that do not have viable patches or workarounds and will critically affect system performance:

• These systems cannot announce the years 2013 and later. Starting January 1, 2014, this impairs these systems' ability to announce the message origination year for messages originated 2013 or later. Message origination year only plays when the year originated is different than the year the message is accessed.
• On November 15, 2015, the system calendar will reset to January 1, 1984. Systems will be unable to send or receive new messages and auto attendants, holiday schedule and message date stamps, and other functionality will be impaired.

Please contact your CCC Technologies Representative or contact our Customer Care center for details and explore your options for replacing these systems.

 

Customer Care Center Phone: (866) 347-3780

Customer Care Center Email: CustomerCareCenter@ccc1.com  

  

Basic business missions and strategies can wind up lost in the endless array of enterprise network security threats, new technologies and tons of changing products and solutions for protecting networks.

 

Deloitte principals Ted DeZabala and Irfan Saif, along with MIT research scientist George Westerman, wrote the article "Evolve or Fail," asking enterprises whether their security capabilities are evolving with their business strategies. As operating environments become more complex, vulnerabilities are harder to manage.

 

Increasing threat levels emphasize the importance of visualizing these three evolving environments as the source of elevated risk:

• Business environment: Evolves with market conditions and
  client needs and gives rise to new business models, processes and work methods
• IT environment: Evolves to support new models and changing expectations of users as they adopt new technologies and tools to conduct their work
• Threat environment: Evolves as variable business and IT environments create new exposures, vulnerabilities and avenues of attack and adversaries become more creative and collaborative in uncovering these avenues of exploitation

Using this framework, the authors demonstrate why broad policies for technology governance, risk and compliance simply don't cut it anymore. A much closer look at the real risks and threats is needed, they say, to reveal a more holistic and clearer view that also takes into account, for instance, fiduciary and legal obligations.

 

Read more...

 

Click here to learn more about Unified Threat Management solutions from CCC Technologies, Inc. 

Recently there's been a great thread over at Spiceworks concerning Unitrends and tape.  When I say "great thread", I don't mean that the folks over there are saying that Unitrends is the greatest thing since sliced bread.  Actually - far from it.  The title of the thread is "Unitrends and Tape Archives (headaches.)"  I've been so busy that I simply missed the thread - and our resident Spiceworks forums guru Katie Drucker didn't tell me about it soon enough because obviously I've irritated her once too often.

 

All joking aside, what Tobyhe calls  out on this thread is that Unitrends doesn't support bar codes.  That makes it tough in his environment to auditing and recalling tapes.  He's right.  It's something we recognize that we need to do - and it's currently under development and schedule to beta and be released in Q2-2013 (best estimate beta in May or early June, committed generally released in late June.)  Anyone who is a current or future customer that wants to be included in the beta, please contact us at beta@unitrends.com.

 

There is something that was said later in the thread that I wanted to directly address - it was stated in a conversation among a few Spiceworks members.  It was noted that Unitrends prefers disk archiving over tape archiving.

 

This isn't our intent.  To put it simply, we aspire to be like Olympic gymnasts - we want to be flexible.

Read more...

 

Click here to learn about Backup & Recovery solutions from CCC Technologies, Inc.

Click here to learn about onsite managed backup and offsite vaulting services from CCC Technologies, Inc.