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Introducing our new Education Assistant/Registrar, Michelle Mahoney!
Michelle replaces Kathy Burke, now our Education Manager, and is already a valuable part of our team. She is here to answer any questions you have regarding registration and can be reached at mmahoney@leadingageny.org or 518.867.8385, ext. 154. Kathy Burke can now assist you with any questions regarding audio conferences or in-person seminars and can still be reached at kburke@leadingageny.org or ext. 138. |
2015 DNS/DSW Annual Conference & Exposition
Nov. 16-18
The Sagamore Resort, Bolton Landing
New This Year!
Making a Difference With Our Community Connection Program
This year we are organizing an opportunity for conference attendees to "Be the Difference" and participate in a give-back program. In honor of Veteran's Day, we have selected a local community organization that provides household items to veterans free of charge. Drop off a cleaning product at registration and be eligible to win a prize, compliments of LeadingAge New York Services Solutions. Let's make a difference in the lives of the great men and women who have served our country.
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Hospitality Excellence:
Handling Complaints for Positive Outcomes
Date/Time: Monday, Nov. 16, 2015, 8:30 a.m. - noon
Location: The Desmond, Albany
Speaker: Catherine "Cat" Selman
Program: Learn how to effectively handle resident and family complaints, satisfy difficult residents, and turn potentially negative situations into positive outcomes.
Registration Fee: Free, however, registration is required. Space is limited. Please register by Thursday, Nov. 12, 2015. Click here for more information and to register.
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Train every staff member in your organization for one low fee! We offer you unlimited access. |
Do you need CEUs? Have you missed any audio conferences? Don't worry! Leading-U offers recorded audio conferences that can be accessed on-demand at your convenience, 24/7. Here are a few recent programs that are available: |
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Health Care Information and Security: An Evolving Landscape with Increasing Stakes
1 CEU
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ICD-10:
The Eleventh Hour
1 CEU
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Legal Update Part 1: Changes in the Companionship Exemption from Wage and Hour Requirements
1.5 CEU
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HPCANYS Educational Events
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 LeadingAge New York members can receive the "member" rate for the Hospice and Palliative Care Association of New York State's (HPCANYS) educational events! HPCANYS offers a wide variety of educational programs. Check their upcoming events by clicking here. |
2016 Call for Presentations
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 Share your knowledge! LeadingAge New York/FLTC seeks dynamic, highly innovative education sessions that enable professionals from diverse backgrounds to share practical ideas, cutting-edge concepts and best practices. The theme, "Be the Difference," will resonate throughout our educational programming in 2016. Click here for details. |
Housing Professionals Annual Conference
April 12-14, 2016, DoubleTree Hotel by Hilton Syracuse
Annual Conference & Exposition
May 23-25, 2016, The Saratoga Hilton & Saratoga Springs City Center, Saratoga Springs
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| Sponsorship Opportunities |
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Sponsorships of LeadingAge New York events and advertisements in LeadingAge New York publications puts your name, your goods and your services directly in the hands of the decision makers. Our sponsor programs are as unique as our members. We are able to customize any package to meet your goals and needs! Read more.
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 Is the only group purchasing organization that directly gives back to the nonprofit, long term care community while saving members money. Owned by LeadingAge and 24 state affiliates, Value First leverages $40 billion in purchasing power through 400 vendor contracts to save your organization money. Participate in a FREE cost study to see if you can save money on your purchasing by contacting LeadingAge New York's Value First Sales Liaison, Andy Hallam, via email at ahallam@leadingageny.org or by calling 518-867-8383, ext. 163. |
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Do you have any suggestions for educational topics you'd like presented, or recommendations for speakers?
To ensure we continue to meet your needs, please let us know!
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Website: Leading-U 
Phone: 518.867.8385
Education programs: Kathy Gormley , ext. 114
Kristen Phillips, ext. 129, or Kathy Burke, ext. 138
Exhibitor information: Tedi DeMartino, ext. 117
Registration questions: Michelle Mahoney, ext. 154
Continuing education credit: Donna Conroy, ext. 111
Newsletter Editor: Kathy Burke, ext. 138
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