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In This Issue
These (5) have impacted Madison Avenue the most
Are TV budgets being slashed?
A Look Back at Social Media Blunders
10 Things NOT to Expect in 2015
Most Popular Stories in 2014 - Twitter vs. Facebook
Tweet of the Month

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   Think Summer now!


Want to keep your kids busy this summer? Latin School has planned another summer full of educational and recreational opportunities for children ages 3 -18. In addition to day camp, they offer chess, basketball and volleyball camps as well as classes in math, science, art and language arts. Visit www.latinschool.org/summer for more information!

Wolves to serve "ice" cold beer!


Join The Chicago Wolves at Hofbräuhaus Chicago on Wednesday, February 18th for their Brews & Bites Fundraiser. A variety of beer will be available to sample along with delicious food that's carefully selected to complement each beer. Fans will have the chance to bid on exclusive auction items, win raffle prizes and socialize with Wolves players. For more information, visit http://www.chicagowolves.com/community/fundraisers/beer-tasting

Venue Details:

Hofbräuhaus Chicago
5500 Park Place
Rosemont, Illinois 60018

(847) 671-BREW (2739)


 

Chicago's "BIG" on Country!
Yesterday, iHeartRadio launches Big 95.5, Chicago's Hit Country, a brand new station giving Chicago's country music fans unique access and experiences with the hottest country stars, exclusive album premieres, and new music along with all time favorites. WUSN - US 99 - had been Chicago's sole legendary, country station. They will know have new competition in the marketplace. 

President of iHeartMedia Chicago, Matt Scarano, says "The station will deliver the biggest hits, the biggest stars and the biggest results for our advertising partners, too."

 

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Welcome to the January issue of Key Notes - Marketing Keys' monthly newsletter. We hope that everyone had a wonderful holiday season and you're ready to hit the ground running in 2015! In this issue, we take a look back at the highlights and lowlights of 2014 and look ahead to what not to expect in 2015. Our goal is for you to be informed and entertained with the latest media and marketing happenings quickly and efficiently. 


 

These (5) have impacted Madison Avenue the most over the last 25 years:

 

 There are many elements of the advertising industry that will never change. With the steady increase in advertising budgets, agencies will continue to fiercely compete to win over accounts and obtain new business. The industry's ability to adapt to change has allowed it to remain relatively stable throughout economic recessions, including the most recent financial crisis. It appears that whenever the industry is claimed to be dwindling, there is always an uptick that brings it back. However, despite the aspects that have remained consistent over the years, there are a few things that have changed significantly. NY Times Columnist Stuart Elliot shares his Top (5) list:

 

1. Diversity Marketing

The reach of advertising efforts has grown to extend to audiences of all cultures and ethnic background, in addition to the gay, lesbian, bisexual, and transgender community, as marketers run more inclusive campaigns.


 

2. The Struggle for TV

The ability to stream TV shows on mobile devices, online, or TV on-demand with limited to no commercials, as opposed to watching traditional television, has made it difficult to track the success of TV advertisements, let alone reach the target audience through the medium.

 


3. Strategic Brand Placement vs. the Standard Commercial

Thanks to DVR and TiVo, consumers now have the ability to skip commercials, leaving certain TV advertisements completely ineffective.  Brands have begun to insert themselves in TV shows, whether it's deliberately a part of the story line or simply being used by one of the characters, the sponsored product becomes a part of the viewer's entertainment experience. 


 

4. Branded Content

Advertisements are being incorporated into editorial content, making ads a source of entertainment or general knowledge. For example, brands now have a presence on social media platforms allowing them to be interwoven into consumers' daily activity.


 

5. The Rise of the Independent Agency

Even though agency holding groups have continued to grow into advertising giants, independent agencies have become more and more successful in scoring reputable clients as they tend to be more adaptable, nimble, and less costly.
 

Are TV budgets being slashed?


 

 

According to ad tracking guru, Kantar Media, most recent numbers in ad spending reflect a sort of plateau when it comes to TV growth.

 

The exception is hispanic television advertising. During the third quarter, Spanish-language TV led the moderate growth of TV advertising reporting a 23.7% increase in spots ran- much attributed to the one and only World Cup soccer tournament. While cable network buys increased by 7.9%, national network buys saw a minimal increase of 0.2% despite the heavily viewed coverage of midterm elections.

 

Comparable to that in 2013, TV and Internet advertising expenditures noted gains during the first nine months in 2014, whereas, advertising expenditures for magazines, newspapers, and radio all dipped.

 

With a surge in ad spending for Spanish-language TV from January to September, could this mean positive things for the rest of the TV market? During the same period of time, Kantar notes that Cable TV and broadcast networks experienced gains of 7.9% and 3.0%, respectively.

 

Even though powerhouses Pfizer and General Motors increased advertising expenditures from 2013, total spent by the Top Ten advertisers decreased by 1.7% to $11.5 billion- Procter & Gamble and AT&T being among those counting their pennies. Jon Swallen, Chief Research Officer at Kantar Media, attributes this decline in advertising expenditures to "Top 100 marketers becoming more restrained with their budgets."

 

Although the big guys seem to be cutting back on ad spending, Swallen notes that small to mid-size companies, "core of the ad market," have shown a 6-7% increase during this past third quarter to compensate.

 

 

A Look Back at Social Media Blunders:

 


 

Social Media is a highly effective way to connect with your customers- that is, if you don't offend them. Take a look at these "oopsies" and learn what not to do while managing your social media efforts.

 

1. DiGiorno Pizza

Following the NFL's suspension of Ray Rice for his domestic violence case, many women who were victims of domestic violence tweeted their reasons for staying in an abusive relationship using the #WhyIStayed hashtag to generate awareness for the cause.

 

DiGiorno Pizza attempted to hop on the bandwagon tweeting, "#WhyIStayed You had pizza." The marketer immediately removed the post, and expressed their regret tweeting "A million apologies. Did not read what the hashtag was about before posting."

 

2. Dave & Buster's

Dave & Buster's turned to Twitter to promote its Taco Tuesday. The marketer ended up finding that fine line between witty and racist when they tweeted "'I hate tacos' said no Juan ever. #TacoTuesday #DaveandBusters"

 

After fielding numerous complaints and being called out for not even serving tacos (according to their online menu), Dave & Buster's deleted the post in less than an hour and tweeted an apology: "We sincerely apologize for the tweet that went out today our intention was never to offend anyone please accept our apology."

 

3. US Airways

When a customer complained about a flight delay, US Airways responded with a tweet encouraging her to submit feedback, along with a link to a pornographic image of a woman with a model plane.

 

According to AdAge, US Airways said the image was "posted into our feed by another user. We captured the tweet to flag it as inappropriate. Unfortunately, the image was inadvertently included in response to a customer." The marketer posted an apologetic tweet: "We apologize for an inappropriate image recently shared as a link in one of our responses. We've removed the tweet and are investigating."

 

4. Build-A-Bear and CVS

On the anniversary of September 11th, there are always a handful of companies that attempt to commemorate the event while promoting their brand. This year, Build-A-Bear and CVS were among the lot. Build-A-Bear tweeted "We will never forget. #911anniversary" along with an image of a teddy bear wearing camouflage next to their company logo. CVS posted a photo of the New York skyline with two beams of light symbolizing the World Trade Centers that included the company's logo at the bottom. Needless to say, both Build-A-Bear and CVS fielded complaints, and removed the posts shortly after.

 

5. Best Buy

Best Buy is mentioned in NPR's "Serial" podcast, in which journalist, Sarah Koenig, investigates the true story of conviction of Adnan Syed for the murder of his ex-girlfriend. One of the prosecution's arguments said that Adnan made a call from a pay phone in a Best Buy parking lot on the day of his ex-girlfriend's disappearance, but after tracing Adnan's steps that day, Sarah found that there wasn't actually a pay phone in that lot.

 

In response to the mention of its role in the case, Best Buy tweeted, "We have everything you need. Unless you need a pay phone. #Serial." Acknowledging the poor taste of the joke, Best Buy removed the post and tweeted apologetically: "We deeply apologize for our earlier tweet about Serial. It lacked good judgment and doesn't reflect the values of our company. We are sorry."

  

10 Things NOT to Expect in 2015

 

 

With a new year comes new possibilities. The hope that 2015 will the best year yet has been the frequent chatter as people drum up their expectations for what will take place or come to be over the next 12 months. But what many people disregard is the fact that many things will not happen this year- so not to be the bearer of bad news who rains on the parade of hope, but there are some things that will most likely not come to be within the next year. Here is what not to expect out of 2015:


 

1. The browser will make a come back.

From finding the nearest gas stations to routing their commutes to updating social media, there isn't a need that can't be met by an App, and there isn't a question that Siri or GoogleNow can't answer. Sorry, browser, not this year.

 

2. Driverless Cars.

Even if technology did reach the point at which every car could be a self-operated personal chauffeur, think of the commercial and regulatory requirements that would be necessary. Who assumes responsibility for an accident? Both technology companies and society must do a little more legwork before something this innovative goes to market.

 

3. Brands will receive 100% viewability from publishers.

Due to the unpredictability of viewers, there is always a possibility for your ad to go unseen, making it basically impossible for publishers to predict whether your ad will be viewed or not.

 

4. Mobile payment options will take over.

The mobile payment options that are currently available simply cannot facilitate payments by themselves. Whether it's restructuring their own mobile payment system, upgrading their current point-of-sale system, or completely starting from scratch, it will take time for merchants to adapt to this new method of payment.

 

5.  BingHoo! will challenge Google.

Although Apple has replaced Google with Bing, and Mozilla has replaced Google with Yahoo, Google has maintained its reach through continuous innovation and its ability to retain its loyal customers.

 

6. YouTube will launch a sleek new user experience.

Like any other technology company, a brand spanking new user-experience design is not likely.

 

7. The continued press coverage of Big Data.

The headlines about big data have run their course, and marketers will be able to continue their work without the surrounding chatter.

 

8. The extinction of the podcast.

Thanks to the Serial podcast, there has been a revival of interest in listening to stories, lectures, or other recordings as entertainment, as opposed to watching TV or reading.

 

9. Copycat drugs will take over the counter.

Although there have been increasingly more biosimilars are being brought to market at lower prices, this market has been growing slowly. Slow enough that the trend will only encourage marketers to develop new ways to market FDA-licensed drugs.

 

10. Your resume can stay the same.

"Agile," "nimble," and "streamlined" are trigger words when it comes to describing today's dream teams and structures. Recruiters are now attuned to the increasing demand for cross-capable individuals. 

 

Most Popular Stories in 2014

Twitter VS. Facebook

 


 


 

Based on the articles that have been shared via tweets and/or Facebook posts over the past year, it seems that the two media lean in slightly different directions when it comes to the nature of the posts. The stories shared on Twitter tend to be the news, generating awareness of what's going on in the world. On the other hand, the stories shared on Facebook have more entertainment value, like quizzes or funny articles or videos. When it comes to evaluating how stories are considered popular, Facebook popularity is determined by a combination of likes, comments, and shares, whereas Twitter popularity is determined by how many tweets linked to a story:


 

Top Stories on Twitter

 

1. Buzzfeed's "Premiere: Teen Dreamboat Shawn Mendes Goes the Distance In 'Show Me' Lyric Video" discusses the 15-year-old pop singer's status at the top of the iTunes chart

Twitter: 157,397 tweets

Facebook: 127 likes, 83 shares, 23 comments


 

2. Sports Illustrated's "SI Exclusive: LeBron James Explains His Return to Cleveland Cavaliers" discussed why the four-time NBA MVP decided to return home.

Twitter: 143,360 tweets

Facebook: 81,473 likes, 14,772 shares, 28,827 comments


 

3. The New York Times' "The Secret U.S. Casualties of Iraq's Abandoned Chemical Weapons" discusses the discovery and effects of old chemical weapons found during an American mission in Iraq, and how it was kept under wraps.

Twitter: 95,210 tweets

Facebook: 67,630 likes, 60,003 shares, 52,300 comments


 

4. MTV's "Fifth Harmony Are Battling Justin Bieber for the Best Worldwide Act EMA! (USA! USA!)" discusses the young artists' advancement to the Best North American Act EMA.

Twitter: 82,033 tweets

Facebook: 1,966 likes, 450 shares, 1,912 comments

 

5. New York Daily News' "Staten Island Man Dies After Cop Puts Him In Choke-Hold" discusses an aggressive arrest that led to a man's death.

Twitter: 80,761 tweets

Facebook: 29,736 likes, 21,485 shares, 24,586 comments


 

Top Stories on Facebook

 

1. Lifebuzz's "He Saved 669 Children During the Holocaust... And He Doesn't Know They're Sitting Next to Him" discusses the recognition of a man who organized an operation to rescue children from Nazi death camps in the 1930s.

Facebook: 2,956,674 likes, 830,547 shares, 411,961 comments

Twitter: 7,749 tweets

 

2. Quizony's personality quiz, "What Animal Are You?"

Facebook: 899,335 likes, 1,504,726 shares, 1,722,675 comments

Twitter: 6,069 tweets

 

3. PlayBuzz's personality quiz, "How Observant are You?"

Facebook: 1,088,214 likes, 1,661,369 shares, 1,182,151 comments

Twitter: 10,557 tweets

 

4. Bitecharge's personality quiz, "Can We Guess Your Real Age?"

Facebook: 868,724 likes, 1,388,671 shares, 1,616,309 comments

Twitter: 9,200 tweets

 

5.  BuzzFeed's personality quiz, "What State Do You Actually Belong In?"

Facebook: 1,207,692 likes, 873,543 shares, 1,687,804 comments

Twitter: 15,055 tweets


 

Tweet of the Month
If you love puppies as much as we do, this could be the resolution for you!

@MarketingKeys: What's your New Year's resolution? How about less stress in the workplace?
http://theilovedogssite.com/see-what-happens-when-over-20-happy-dogs-invade-an-office-in-nyc/ 

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Until next month, may all of your marketing dreams and goals
come true! And - if they don't - we are here to help.

 

Sincerely,

 


ROGER KEYS
MARKETING KEYS