Question: Would you like to add an additional $12,000 to your bottom line?
 
Answer: Yes, I am sure you would.  We are pleased to introduce a new product - Minibarmaster.  With reduced minibar denials and reduced labour, properties are already enjoying a significant improvement to their bottom line.

Minibarmaster uses smartphones to allow staff to record minibar sales as they check rooms, and instantly post them whilst still on the floors. The system offers numerous productivity benefits and cost savings, in comparison to the traditional pen and paper systems used in many hotels. It's even far superior to systems that utilise the TV or in room phone.
 
Yours in Hospitality,

   

 

Brendon Granger
Technology 4 Hotels

E    Brendon@Technology4Hotels.com.au 

M  +61 (0)422 236 236
What Others Say

Crowne Plaza Melbourne

Jason Burrows said "the improvements we saw in minibar P&L were significant.

The system reduced labour in many aspects of our business. 

Denials and walkouts also fell due to the wireless
electronic interfacing into Opera which allows charges to be posted as soon as staff record them on the Handheld whilst on the floors.

In addition to the P&L gains, we also have greater control over minibar operations, and are able to review minibar team member performance and productivity and report on product sales. 

Minibarmaster Wireless required us to change minibar operations to
optimise the benefits gained from the system, however staff found the system easier to use and it
eliminated the frustrations of a manual pen and paper system, thus further improving productivity".
How is ROI in 6 to 12 mths possible?

 

The complete system comes with two dedicated smartphones and mini-bar staff can easily record minibar sales and even expired or damaged stock and wirelessly send the information to front desk whilst still on the floors.

  • The speed and ease of use of the system dramatically reduces denied mini-bar consumption with many properties generating an extra $15 per day which equates to $5,000 pa.
     
  • Staff overheads both for mini-bar staff and front office staff are greatly reduced, an hour a day is very achievable and at $20/hr that equates to $7,000 pa.
Other Benefits of Minibarmaster
  • Increased accuracy resulting in fewer guest disputes, this increases guest satisfaction, loyalty and return visits
     
  • Less time for staff to apply late charges and if they are necessary, process is dramatically simplified
     
  • Automatically calculates the difference between what has been posted vs what has been consumed and posts this amount to the denials account ready for late charging
     
  • Facilitates management of aging stock resulting is reduced write offs and increased guest satisfaction and sales as product is fresh
     
  • Improved stock management across mini-bar to assist procurement team
     
  • Analysis of mini-bar team productivity is available at the touch of a button
     
  • Ability to work differently
    • One day you may need to focus on rooms that are due to checkout that day - Minibarmaster can show your staff just those rooms
    • Conversely, you may want to focus on stay over guests as it's mid morning and most of them are not presently in their rooms
    • You may chose to operate differently - quickly check all rooms with just the handheld and record and post sales.  Then easily generate a replenish report - stock up the mini-bar trolley with exactly what you need and return to the rooms that need replenishment only.  As a rule, 1 in 3 rooms require replenishment so even though it's 2 visits, it will be more efficient
       
  • Access to numerous reports as all sales for all rooms are recorded.
    • Can look up detailed mini-bar consumption for a specific room for a specific day which may be required to quickly resolve queried late charges
    • Quickly analyse stock movement and profitability to allow a review of your mini-bar offer
    • Staff productivity reports allowing management management visibilty of which team members are efficient and which ones are not, thus able to coach them
    • DND Rooms are easy to check. Date, time and the name of the mini-bar team member are recorded allowing accurate tracking and re-checking reducing potential for walkouts
    • We even provide you with a 5 year certificate of operating guarantee, so once you purchase a system, we guarantee it will be fully functional for 5 years across future versions of Windows, Opera and Android handhelds, thus making your purchase future proof
Who is Behind Minibarmaster?

Minibarmaster was developed in 2004 by Electronics by Design, an Australian company who have been in operation since 1997.  The product has gone through significant improvements over the years based on customer feedback and also taking advantage of the advances in hand held technology.  We are delighted to be partnering with them.

So the product has been around for a long time and also goes through continual development and improvement.  The staff who developed it also support it so they know it backwards and can develop customised reports etc if needed. 
Which PMS will it Integrate with?

Minibarmaster can integrate with Opera.  With full integration, direct posting to the guests account happens soon as a room is checked without further intervention. 

If you have an alternate PMS please let me know as Minibarmaster may still be the way you can add $12,000 to your bottom line.
Contact Details

New 2 Portrait BG 

Contact:    Brendon Granger

Toll Free:  1300 503 657 (Australia Only)
Direct:       +61 2 9476 3505
Mobile:     +61 (0) 422 236 236
Email:        Brendon@Technology4Hotels.com.au
Web:         www.Technology4Hotels.com.au

 

Archives of Previous Updates

We get numerous requests for past updates, click here or call us and we'll pass on any updates you've missed or would like to review.

 
T4H Logo Med Cropped About Us

Technology 4 Hotel's sole focus is Helping Hoteliers Deliver The Best Possible In Room Experience To Their Guests.  We bring together the latest research on current and emerging guest needs and demands with the latest technology designed to enhance the overall guest experience.