Lean Division News Banner 
August 2013

       Click here to view members who have been recognized for their work for the LEAN Division! 
conferenceIIE Engineering Lean and Six Sigma Conference 2013
Sept. 23-25 | Crowne Plaza at Ravinia | Atlanta

Largest action-packed lean and Six Sigma discussions from IIE ... it's bigger and better!
  • Pre-conference workshops
  • Keynote presentations
  • More than 50 sessions
  • Two panel discussions
  • Two presentations focused on career activities for the students
  • Two plant tours
  • Plenty of lean and Six Sigma professionals to network with!
Read this message from the conference chair

Register on or before Sept.15 for discounted rate!

Register NOW!
After Sept.15 onsite prices will apply.
webinarUpcoming webinar 

Presented by ELSS 2013 - OPEN TO ALL
Lean Six Sigma Case Studies
Sept. 3 | 2 p.m. Eastern time  

Presenters: Chad Maccanelli, Capstone Turbine Corporation and Levell Dunn, Kaiser Permanente


"Return Material Authorization (RMA) Process" presentation will discuss the problem, process and team buy-in for this project to be successful."Pre-notification Reporting for Small Business Unit" presentation will focus on increasing customer satisfaction in Kaiser Permanente by reducing the number of pre-notification letters that are sent out late. More information and registration
FeatureFeature Article 

Lean Process Improvement Sustainability
By Laurence Clements, managing partner, Convergent Results LLC
Are you having a hard time keeping your lean initiatives active? Is the return on investment from lean efforts going down? Or, is your phone and email full of message requests to help implement new projects? It all boils down to how well your organization, if you work for an operating company or your clients if you are a lean consultant, maintains sustainability of past projects. If the process has remained in place and is delivering results, you will have a much greater chance of being asked to take on another project.
LinkInConnect with the LinkedIn IIE Lean Division group!

The IIE Lean Division now has a LinkedIn group up and running! Our group is a subgroup of the IIE LinkedIn group, and is a great place to virtually network, learn, and share with other Lean practitioners from various backgrounds and across different industries. We already have 200+ members and are looking forward to welcoming more members. If you have not yet joined the group - visit http://www.linkedin.com/groups/IIE-Lean-Division-4032305 to do so.

The quality of this LinkedIn group is truly a member-driven effort, so here are five quick tips on making this group a value-added resource for everyone:

  • Respect "rules of engagement" - Post content in the appropriate areas in the group:
    • Discussions: a forum where you can ask questions, start conversations, share ideas
    • Promotions: a "brag board" for articles, blog posts, websites, products/services, webinars that you are personally involved with
    • Jobs: listing of current job postings 
  • Write short headlines - try to convince the reader in seven words or less to read the rest of the details of your post.  Short and sweet.
  • Post relevant content - seems like it would be a no-brainer, but anything related to Lean practices, concepts, trends, etc. is fair game 
  • Engage others - convey a strong "call to action", whether you are trying to inform, entertain, persuade, question, etc. 
  • Direct readers to outside sources - you've provided a "call to action," so now provide a venue for readers to take action.  Make sure your sources are valid & legitimate. 

Looking forward to connect with all of you via the IIE Lean Division LinkedIn group!          



 Michelle Chang Narat  

 IIE Lean Division - director at-large
(social media)

"Strive not to be a success, but rather to be of value"

                                                   -Albert Einstein

AcademicAcademic resources available 

Are you an academic member of the Lean Division? Do you teach Lean-related coursework?

The IIE Lean Division is proud to provide academic resources to help folks in the academia with resources. How can you avail the resources? Just send an email to Division President Aman Sapra or to Division Outreach Director Larry Clements to learn more!


Click here to view some of the offerings from the division

DefinitionsFeatured Lean definitions   
Available machine time
The portion of a time cycle during which a machine could be performing useful work.

Available process time

The portion of a time cycle during which a process agent or system could be acting usefully on the product. 
Average cycle time
  1. The sum of observed or actual work times, divided by the number of such cycle observations. Abnormal times should be accounted for and usually should be prorated into cycle time.
  2. The sum of the average elemental times (see average element time).

Average element time 

The sum of a series of observed or actual element times, divided by the number of such element observations. Abnormal times should be accounted for and usually should be prorated into cycle time (see average cycle time).

Average time

(See Average Cycle time, average element time.) 


ExpertAsk the Expert: Lean
Technical resources


How often should you have a mass update of labor standards after you have measured improvements? Since the standards are used to calculate productivity, when do you establish a new baseline after the improvements have been achieved? Or do you continue to measure from the same baseline until something negatively affects productivity?


SubmitanarticleSubmit an Article
The Lean Division of the Institute of Industrial Engineers is continuously searching for new material to provide to its membership. If you would like to contribute and see your articles in the newsletter and on the website, please submit your article to Tina Agustiady, director of the IIE Lean Newsletter at tinaagustiady@gmail.com.


Articles should be approximately three to four pages in length. It should be single-spaced, 12 point, Times New Roman and in Word format. Graphs, diagrams, pictures and charts can also be included. Please also include a two or three sentence biography; however, they must be in a separate file and saved as a .jpg file. Contact information can be included at your discretion.

We welcome your input. Please send submissions and feedback to Tina Agustiady, Director of the Newsletter at
tinaagustiady@gmail.com. Please include "Lean e-Newsletter" in the subject line of your message.


In This Issue


IIE Engineering Lean and Six Sigma Conference 2013

Upcoming webinar


Feature Article

Member Information

Regular Features


Lean definitions


Ask the Expert

Submit an article





Lean Enterprise Master Practioner Certificate

An IIE certificate program


Lean Facilitator Certificate
A new IIE certificate program


Learn online with IIE's recorded webcasts


IIE Courses can be customized to meet your company's needs through IIE's Corporate Training Program.

Contact Larry Aft, P.E. (770) 349-1130