Society for Health Systems Newsletter
July 2013 Society for Health Systems website
Did you miss the IIE Annual Conference and Expo 2013?
was a huge success with more than 1,600 attendees. Next year, join us in Montreal, Canada!

By Roque Perez-Velez, PE, Shands Healthcare 


This presentation was originally delivered at the Society for Health System's 2013 Healthcare Systems Process Improvement Conference in New Orleans. Shands Healthcare's Management Engineering was asked to model the impact to resource utilization of the Pre-Op/PACU/OR area resulting from relocating the current GI/ENDO procedure suites from North to South Tower. A dynamic simulation model was developed as the most effective and timely method to model the current operational state plus three future growth scenarios.

 Using lean methods to improve OR turnover times

By Marshall Leslie; Charles Hagood; Adam Royer, RN; Charles P. Reece, Jr, RN; Sara Maloney

The article describes the application of Lean methods to improve OR turnover times. Key to the approach is differentiating turnover requirements by surgical specialty and developing standard work in a job breakdown structure for individual roles in the process. This approach can be applied to other healthcare processes where consistent performance is necessary for safe patient care and improving cycle times.


Discrete Event Simulation: Answering the"what if"  

Mohamed El-Sharo a 2012 ISE Ph.D. Graduate from Binghamton University, NY.


This article describes the application of discrete-event simulation skills to enhance the efficiency of healthcare system, reduce costs and increase patient satisfaction at Mayo Clinic. According to Dr. Sarah Lam, associate professor of Systems Science and Industrial Engineering at Binghampton Univesity, "Discrete-event simulation is a technique that enables the user to evaluate the efficiency of existing healthcare delivery systems, to ask 'what if' questions and to design new systems."

From bad to great: How one radiology department made the transition

By Julie Ritzer Ross, Radiology Business Journal

A recent article in Radiology Business Journal  highlights changes made at Advocate Condell Medical Center that dramatically improved customer service. SHS member and conference presenter Airica Steed, Ed.D., MBA, R.N., led the improvements.
CDC Symposium on Engineering and Operations Research in Public Health

SHS is co-sponsoring a free symposium July 31 in Atlanta. The purpose of this symposium is to promote interactions between engineers and other decision scientists at CDC, and between CDC and local academic institutions as well as to highlight how engineering and operations research impacts and informs population health. This forum will focus on the role of engineering and operations research to improve population health through public health policy or practice interventions.

Click here for more information. Please register by emailing Dr. Isaac Chun-Hai Fung at


Applying Systems Engineering Principles in Improving Health Care Delivery

This article discusses about systems engineering's concepts and some applications including Therapeutic Optimization and Hospital Operations Modeling with an objective to bridge the gap between systems engineering and healthcare. This is an excellent resource for those interested to learn about applications of Systems Engineering in healthcare.

By Victoria Butler, MS, RN, CNOR, FACHE; Christopher Clinton, MHA; Harsha K. Sagi; Robert Kenney, MBA; Wael K. Barsoum

This article in Medscape Today describes an approach at Cleveland Clinic to improving management of the operating room workforce. It provides some interesting reference values for average staffing per room, skill mix and in-room staff utilization percentages.

Routine Incorporation of Pulsed Xenon UV (PX-UV) after Standard Cleaning of Rooms Previously Occupied by Patients with C. Difficile or Vancomycin Resistant Infections or Colonizations

By Shashank S. Ghantoji, MD, MPH, et al., MD Anderson Cancer Center

The purpose of this study was to determine if the use of PX-UV in place of bleach would adversely impact the incidence of

C. diff. infections; and to also determine its impact on HA-VRE rates.


Learning from Every Death: Six Sigma Approach to Mortality Rate Reduction

By Jeanne Huddleston, MD, MS, Mayo Clinic

This presentation at the 2013 Healthcare Systems Process Improvement Conference highlights the reduction in mortality rate at Mayo Clinic, in Rochester, MN as the result of learning from every death. A multidisciplinary, mixed method approach to mortality review was developed to learn as much as possible about system improvements that could save lives. This rich data source is a critical component of effective our DMAIC initiatives for mortality rate reduction.

Are you ready to build your personal network?

Members continue to indicate that professional networking is one of the top reasons they join SHS. One benefit of SHS membership is the ability to use the Membership Directory as an opportunity to facilitate networking.

You can build custom searches as needed to find colleagues or mentors to help you in your career. Did you know that SHS has 72 members in Texas and 50 members in Georgia? Did you know that 87 members have the word "engineer" as part of their title and that 34 members have "improvement" in their title? Finding this information was easy with the variety of search options available in the Membership Directory. Click here (you will need to log in) to access the SHS Membership Directory.

Also, make sure to keep your information up to date. You can update your information by logging in and clicking on "My Account," then "Update your Member Record."


Take advantage of all the benefits of your membership ... and start networking.

SHS wants you!

The SHS website is a fabulous resource for all things about healthcare process system improvement. It's the purple Tools and Resources button on the SHS homepage.

SHS Home Page    

Most of this content has been contributed by SHS members over the last decade with more content being added all the time. Much of the content for this knowledge library was originally submitted as features for the newsletter.

So, do you have a recent case study, analytical tool, improved method, presentation, or paper that you have prepared in your work or study? If so, please consider submitting your work to SHS Newsletter.

On-demand training course!


In a continuing effort to provide you with comprehensive training and the optimum desktop training experience, IIE brings you this  ONLINE, ON-DEMAND course:



Learn the fundamentals of patient access and flow through acute care facilities in this equivalent two-day course which is part of the Health Care Certificate Program. The course presents common patient flow challenges and explores the system dynamics affecting patient throughput across the entire enterprise. Click here to register!
Thanks! SHS Newsletter Team
Swati Verma | Amanda Baty | Tze Chao Chiam | Avinash Konkani
Bart Sellers, interim editor


Now recruiting SHS Newsletter volunteers!
The SHS Newsletter team is looking for volunteers to increase the quality, breadth, and depth of the monthly SHS Newsletter. Volunteers can fill many roles including identifying content, coordinating announcements from the other SHS committees, soliciting submissions, and generating original content. To find out more about volunteer opportunities, contact Bart Sellers, SHS Newsletter editor. 

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