Society for Health Systems Newsletter
April 2013 Society for Health Systems website

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Institute of Industrial Engineers
By John L. Templin, Jr., FHIMSS, FACHE, FAAHC, CPHIMS, DSHS; president, Templin Management Associates Inc., Greenfield Center, N.Y.
This paper, presented at a previous Society for Health Systems Conference, provides a detailed approach to determining emergency department staffing needs.
The shameful state of our hospitals 

Chuck Lauer, in Becker's Clinical Quality and Infection Control, provides a review of a recently published book,Unaccountable. The book was written by Martin Makary, a staff physician at Johns Hopkins Hospital in Baltimore. Dr. Makary advocates for increased transparency in reporting medical errors as a means to improve patient safety.

JAMA - Lean management systems could actually save lives 

Management systems focused on standardization strategies like Lean result in better health outcomes and lower mortality rates, according to a new JAMA report based on a study from the Oregon Health and Science University.


Conference celebrated the 25th anniversary of the society

The Healthcare Systems Process Improvement Conference 2013 was a winner for healthcare engineering beginners and veterans - from the pre-conference workshops to the closing networking reception.


SHS Anniversary Awards Dinner
Board Members attend 25th Anniversary Celebration Dinner 

( l - r ) Ralph Franco, Amanda Mewborn, Lucy Young, Ron McDade, Joyce Siegele, Rudy Santacroce


 SHS honors its bestshs logo   


IIE's Society for Health Systems handed out the following awards during February's Healthcare Systems Process Improvement Conference and Expo 2013:

  • 2012 SHS President's Award: John Templin
  • 2012 SHS scholarship winner: Christina Boeryd
  • 2012 SHS/HIMSS Excellence in Healthcare Management Engineering/Process Improvement Award: Dean Athanassiades
  • 2012 graduate student paper winner: Sabrina Casucci

SHS Healthcare Systems Process Improvement Conference Blog Report

Several SHS members wrote blogs detailing their 2013 conference experience. Each contributor was able to provide a unique perspective about the annual event.

  • Tze Chao Chiam, Ph.D., wrote about leaving New Orleans with great satisfaction in both the event and the local dining experience. Tze's blog
  • Mark Biscone, Ph.D., who shares his insights about the first-ever SHS Student Case Study Competition. Mark's blog
  • UMass Amherst student Jenn Badylak-Reals, who shares highlights of the conference experience through the eyes of an undergraduate. Jenn's blog
  • SHS member and author Mark Graban blogs about his experiences at the recent SHS conference in New Orleans. Mark discusses presentations by Airica Steed and Mike Stoecklein. Mark's blog

First there's grope, then there's "rote": Reflections on management and healthcare transformation - understanding variation, the forgotten principle

By Mike Stoecklein, the Director of the Healthcare Value Network, ThedaCare Center for Healthcare Value

Mike Stoecklein provided an insightful presentation at the 2013 Healthcare Systems Process Improvement Conference in New Orleans on how we should address variation in our performance improvement roles and as we think about implementing improvement systems. Mr. Stoecklein has an interesting career spanning his work with Dr. Deming and his current role with the Lean Enterprise Institute Healthcare Value Network and the ThedaCare Center for Healthcare Value.


Bound for flight: Elevating organizational excellence using lean leadership 

By Airica Steed, Ed.D., MBA, RN, University of Illinois Hospital & Health Sciences

This engaging presentation at the 2013 Healthcare Systems Process Improvement Conference in New Orleans, describes an actionable transformational leadership roadmap for navigating common organizational obstacles using a non-biased Lean approach at Advocate Condell Medical Center in the Greater Chicago area. As a result of embracing an innovative transformational roadmap, the organization experienced a significant turnaround both financially and culturally, including a $50 million dollar financial swing and top 1st percentile workforce satisfaction rank.


Hybrid field: Nursing and industrial engineering

Patti Brennan, the Lillian L. Moehlman Bascom Professor in the School of Nursing and College of Engineering at the University of Wisconsin, discusses the intersecting fields of industrial engineering and clinical care with members of University of Missouri's Industrial and Manufacturing Systems Engineering Department

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Thanks! SHS Newsletter Team
Swati Verma | Amanda Baty | Tze Chao Chiam
Bart Sellers, interim editor


Now recruiting SHS Newsletter volunteers!
The SHS Newsletter team is looking for volunteers to increase the quality, breadth, and depth of the monthly SHS Newsletter. Volunteers can fill many roles including identifying content, coordinating announcements from the other SHS committees, soliciting submissions, and generating original content. To find out more about volunteer opportunities, contact Bart Sellers, SHS Newsletter editor. 

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