Society for Health Systems Newsletter
December 2012Visit the Society for Health Systems website

Introduction to value stream mapping

Ontario Ministry of Health and Long Term Care


This presentation, from the Ontario Ministry of Health and Long Term Care, provides an introduction to value-stream mapping with the objectives of providing instruction on how to lead a value stream mapping event, identifying value added and non-value added steps, and prioritizing high level opportunities for improvement.

Achieving LEAN sterile processing

By Dan Johnson, Steris


This self-study article from Healthcare Purchasing News provides an overview of hospital sterile processing with a Lean perspective, provides evaluation criteria to identify improvement opportunities, and includes a self-test for comprehension of key aspects of sterile processing.



Learn the best practices and research needed to make lasting progress in meeting the demands of quality healthcare systems


Pre-conference workshops and 10 tracks covering topics like patient flow, information technology, change management, lean Six Sigma, quality and more!


Keynote speakers Roger Gerard, executive business partner at ThedaCare, and Dr. Joseph S. Guarisco, chairman of the Department of Emergency Services for Ochsner Health System


Go to  for all the conference details, and register by  Dec. 17 to get the best rate!

Tools for Improvement - education in operating room management

University of Iowa, Carver College of Medicine


The University of Iowa has a public access website that provides lecture slides for a comprehensive OR Management course offered by the Carver College of Medicine. Readers may contact the University of Iowa for more information about the course or web conferencing options.


Emergency department patient flow: the influence of hospital census variables on emergency department length of stay

By Ray Lucas, MD et al.


This study from the Academic Emergency Medicine organization of over 25,000 admissions at five different hospitals found that that there is a moderately strong correlation between ED length of stay and inpatient census of ICU and telemetry units. This study infers that reducing inpatient occupancy rates may be an effective way to reduce ED length of stay.

Are patient surveys valuable as a service improvement tool in health services? An overview

By Anjali Patwardhan and Charles H. Spencer, Nationwide Children's Hospital


This article in the Journal of Healthcare Leadership reviews the role of patient surveys as a quality improvement tool in health care. The article explores the characteristics, types, merits, and pitfalls of various patient surveys, as well as their application in identifying gaps in service provision. The article demonstrates that conducting patient surveys and using the results for improvement are two different processes.

Upcoming webinar  

Sponsored by SHS Conference Committee

The Importance of ROI - Dec. 11 at 2 p.m. Eastern time 

Presenter: Frank Overfelt 

Summary: This webinar will highlight the need for return on investment analysis to enhance the value of project work and other challenges in healthcare. The webinar will preview a concurrent session presentation at the upcoming Healthcare Systems Process Improvement Conference 2013. General information about the conference will also be provided. More information and registration 

Tools for healthcare improvement - What tools can you share?

The newsletter committee wants to make Tools for Healthcare Improvement a regular feature with contributions from SHS members and SHS Newsletter readers. If you have a tool you've had success with, please share by e-mailing the tool with a short description to Tools for Healthcare Improvement.

Thanks! SHS Newsletter Team
Junell Scheeres | Swati Verma | Amanda Baty
Bart Sellers, interim editor


Now recruiting SHS Newsletter volunteers!
The SHS Newsletter team is looking for volunteers to increase the quality, breadth, and depth of the monthly SHS Newsletter. Volunteers can fill many roles including identifying content, coordinating announcements from the other SHS committees, soliciting submissions, and generating original content. To find out more about volunteer opportunities, contact Bart Sellers, SHS Newsletter editor.





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Six Sigma Green Belt For Healthcare


This introductory course in Six Sigma gives you a thorough understanding of Six Sigma as applied to healthcare.


The course is intended for individuals at all levels within the organization

and is shorter

 than many other Green Belt courses.


Register NOW!

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