Communications Services: What now makes a winning value proposition?

Consumer and enterprise communications behaviours are changing significantly around the globe as new solutions meet core needs more effectively and change customer expectations. This extract from our latest major report provides insight to the changes, and describes effective strategies that meet these evolving needs for both incumbents attempting to defend existing services and innovators seeking to disrupt and create new value. (More)

Threat to $172bn Telecoms revenues: Defence strategies & growth opportunities

Telcos could lose up to $172bn from core revenues in five years, however with dramatic improvements to voice and messaging strategies Telcos' can fight back with opportunities worth as much as $80bn.

Whether you work for a telco or a business that serves telcos, our latest report The Future of Voice and Messaging, provides in-depth analysis and insights into current and future voice and messaging trends. It will aid better decisions on investments, external benchmarking, and competitor analysis including strategies for defending your business against disruptive competitors. The research includes strategic improvements and recommendations including growth opportunities and improvements. (More)

Digital Commerce 2.0: How telcos can add c.$50bn to total revenues

Our major new report Digital Commerce 2.0: New $Bn Disruptive Opportunities for Telcos, Banks and Technology Players shows that if telcos fully commit to taking new roles as 'intermediaries' and 'enablers' in Mobile Commerce (advertising, marketing, payments, loyalty) and Personal Cloud, they could grow new revenues amounting to 5% of today's core revenues in 5 years. (More)

Telco 2.0 Index: Reality check & forward outlook in a fast evolving 'digital economy'

The Telco 2.0 Transformation Index is the definitive evaluation of leading CSPs' transformation performance. It provides a new, holistic and in-depth framework, methods for assessing and evaluating the sustainability and value of telco business models in the context of a fast evolving 'digital economy'.

In an industry facing a $400Bn 'digital hunger gap' and with core revenues declining by a third by 2018, the Telco 2.0 Transformation Index provides a fast, comprehensive, and high impact strategic reality-check and forward outlook to help telcos, their partners and investors improve returns on strategic investments and activities. (More)

Technology Transformation Strategies: Etisalat, Ooredoo, Vodafone, Telefonica, Singtel, Axiata

150 senior execs from Vodafone, Telefonica, Etisalat, Ooredoo (formerly Qtel), Axiata and Singtel supported the technology survey for the Telco 2.0 Transformation Index. Our analysis of the results shows that there are common challenges around urgency, accountability and skills, and interesting differences in priorities and overall approach to technology as an enabler of transformation. It also includes findings on alignment, technology partners, and projects. (More)

Digital Commerce 2.0: Disrupting the Californian Giants

Amazon, Google, Apple, eBay/PayPal and Facebook are the big five brokers of digital commerce. But the disruption caused by the rise of mass-market smartphones, and the personal data they generate, means the medium-term leadership of these California-based companies is not assured. Each of them has weaknesses that render them potentially vulnerable to competition from telcos, banks and/or start-ups. (More)

Cloud 2.0: 80% of providers won't survive beyond 2018

The Cloud market is on the verge of the next wave of market penetration, yet it's likely that only one in five Cloud Service Providers (CSPs) in today's marketplace will still be around by 2017, as vendors fail or are swallowed up by aggressive competitors. So what do CSPs need to do to survive and prosper? (More)

Cloud 2.0: NEW Rapid Impact Programmes to Fast-track your Cloud Strategy

With the right strategy, telcos can take a larger share of the $40bn + and growing Cloud market. We now offer tailored programmes for clients looking to save time and improve market performance by fast-tracking their Cloud Strategy, helping to size market potential, benchmarking against external best practice, securing internal alignment of objectives and plans, prioritising key activities, and selecting candidate vendor partners as required. The programmes are based on our proprietary Cloud 2.0 Research and run by our experienced senior analysts who have hands-on experience of delivering cloud services in the real world. (More)